ITV Hub Reviews 

5,865
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

corrie finished before credits came up profit over people your free weebly website, you cant tell people there going to be in the credits then block little old me seeing who ive just watched on tv,... See more

Rated 1 out of 5 stars

it fails to load programes and is almost un watchable as its lagging all the time, how can such a large organisation not be able to do the basics at all

Rated 1 out of 5 stars

Dear Lord! I have never used such an appalling app before. We have super fast broadband but itvx keeps buffering during programmes, there are huge gaps in transmission during ads, where the screen jus... See more

Rated 1 out of 5 stars

Was good to start with, but as usual the updates, make it worse, plays adverts great, but watching episodes of a program it keeps jumping, losing frames, I guess this is done deliberately for some r... See more

1.1

Bad

TrustScore 1 out of 5

6K reviews

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1.1

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(5,865)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible App – Constant Glitches & Endless Adverts

The ITVX app is by far one of the worst streaming services I’ve ever used. The app constantly glitches, especially during ad breaks, and fails to return to the programme afterwards. Instead, you’re forced to exit and restart, only to be bombarded with the same adverts all over again. It feels like a deliberate ploy to force users into watching never-ending promotions.

Compared to other streaming platforms, ITVX is shockingly bad. The frequent crashes and poor functionality make it almost unwatchable. If you’re lucky, it *might* eventually go back to your show, but most of the time, you’re stuck in an endless loop of ads and frustration.

Save yourself the hassle and avoid this app until ITV fixes these ongoing issue, if they even care to. Very, very poor experience!

June 12, 2025
Unprompted review
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Rated 1 out of 5 stars

Atrocious product from a large company.

Why is this website, produced by a major company and used by millions of people, so atrocious?

There is no 10/20 second forward/back button - this could be fixed with a few hours programming.

It crashes with an error code several times each day (not my computer, it happens on several).

When going back to something I've partly watched it often forgets how far it's got to and just starts the programme again.

ITV, how can you get this so wrong? It's driven me to watch your competitors instead as ITV Hub is just not worth the hassle.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

i just don't know why this app is so bad

i just don't know why this app is so consistently bad both on my mobile and my TV. It frequently forgets where i am, it never remembers 'my programmes', i spend far too long having to re watch ads just to try and get back to where i was. But, sometimes, i just can't remember and give up. What a crap app. And, it always has been. Some days it won't even load. Frequently freezes - some days it needs me to manually press play after every set of adverts!! Eurgh.

April 14, 2025
Unprompted review
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Rated 1 out of 5 stars

One star is one too much

One star is one too much, this App is a minus 10.
It's actually getting much worse,it's absolutely dreadful.
You spend more time trying to get it to play and watching the same huge number of adverts than actually watching a programme.
I honestly don't know why it's still on the air it's useless.

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

Its absolutely awful

Its absolutely awful, slowest app on earth. Bad enough searching for a program, you spend more time typing stuff in! And the cheeky fu**ers want us to pay for this!!??

March 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Just awful!

Just awful!! SO slow, doesn’t remember what you’ve watched or how far through an episode you are, doesn’t cope with pausing even for 60 seconds - you have to exit and go back again which again is SO SLOW. Won’t allow you to watch if you’ve got radio channels on in the background. Just don’t understand how it can be so bad.

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

What a waste of time trying to help…

What a waste of time trying to help other people with my experience of having my baby adopted at 8 days, given drugs to stop my production of milk, and no time whatsoever to hand over my child. Watching the programme tonight I thought my experience might have been a help but ITV is absolutely useless in its follow up. I scrolled for ages on the link to provide my help with no reference at all so I won’t bother - can go on gov. I’m or channel 4.

February 20, 2025
Unprompted review
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Rated 1 out of 5 stars

ITV Hub is total rubbish!

ITV Hub is total rubbish!
It freezes all of the time, you uninstall it off your TV and go through the process of reinstalling it, then a day later the same thing happens!
Does it use the Horizon System like the Post Office!?
I can't believe ITV as a company use such a rubbish system, with tons of bad reviews, that don't seem to make any difference!
I didn't want to give it 1 Star, but was forced too unfortunately! 😡

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful!

Dreadful! Trying to catch up with Emmerdale & is just constantly freezing when the ads come on. Rebooted several times & still poor! Taking about two hours to watch two episodes. About as useful as a chocolate fireguard!

December 12, 2024
Unprompted review
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Rated 1 out of 5 stars

Bad ITV hub

Same as all the other reviews. Every year I pay so I can watch I'm a Celebrity on catch up as I can't bare adverts. Every year freezes won't load just a diabolical app. 5.99 a month for ad free and can't watch JS.
Jarring 101

November 24, 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish hub

What went wrong this time is what goes wrong all the time. The itv hub is so bad.So slow its actually ridiculous.For a long time I thought it was me or my Internet or my TV turns out it's the hub and it's rubbish. ITV SORT IT OUT

November 24, 2024
Unprompted review
Rated 1 out of 5 stars

ITV if you read this

ITV if you read this, will you please employ the guys that set up IPlayer for the BBC. Your player is rubbish, a joke, an embarrassment to your company. The BBC iplayer by contrast is slick, modern and a joy to use.

November 21, 2024
Unprompted review

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