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Rated 1 out of 5 stars

I tried to pause a programme - it would not let me. Very frustrating and puts me off watching ITV altogether. In this day and age you need to radically improve your app!

Rated 1 out of 5 stars

Worst app ever glitch after glitch. So frustrating to watch anything it’s not fit for purpose it has good shows but always trying to watch them else where. Nothing is done to improve it it’s been like... See more

Rated 1 out of 5 stars

Dear Lord! I have never used such an appalling app before. We have super fast broadband but itvx keeps buffering during programmes, there are huge gaps in transmission during ads, where the screen jus... See more

Rated 1 out of 5 stars

Was good to start with, but as usual the updates, make it worse, plays adverts great, but watching episodes of a program it keeps jumping, losing frames, I guess this is done deliberately for some r... See more

1.1

Bad

TrustScore 1 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Dreadful

Dreadful. Can't even fast forward properly. Okay, so I'm impatient and pay Sky to skip adverts. I get apps operate independently and don't all support fast forward skipping of adverts but I've never seen such slow yawn fest. I wanted to catch up on something advertised as being on Good morning Britain after 8am. You guys at ITV seriously expect me to keep my finger on the remote on slow forward. Not for me. Would give O star if possible. Of all channels I'd expected ITV to have a superior app. Fortunately for me there's very little I care about on ITV so it's easier to just ignore you until you get with the programme!

February 8, 2024
Unprompted review
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Rated 1 out of 5 stars

After trying to watch three different…

After trying to watch three different programmes on ITVX over the past couple of weeks I had to write a review
We had issues with either no sound , not loading after the adverts or not showing the right episode that is listed on itvx
Absolutely the worst catch-up channel ever !! It takes forever for it to load when you select anything we have super fast broadband and have no issues with any other networks / channels
Why they changed it from itv hub ? Had problems watching catch up on there too ! Emmerdale is always a problem ?
I do think that they don’t have a proper IT department that are sorting the issues out that seem to be happening on every show they are uploading on to ITVX
We will not be wasting anymore of my time trying to watch anything else on ITVX

February 8, 2024
Unprompted review
Rated 1 out of 5 stars

Because ITVX is absolute rubbish I’ve…

Because ITVX is absolute rubbish I’ve given up watching it entirely. It buffers it freezes and often the screen will just blank out. ITV has some really good programs and this is such a shame that I find I’m able to use the app

February 5, 2024
Unprompted review
Rated 1 out of 5 stars

Useless

Useless. Crashes. BBC iPlayer works fine so why doesn't this? Answer: adverts.... Thats when this falls over.

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling!

Dear Lord! I have never used such an appalling app before. We have super fast broadband but itvx keeps buffering during programmes, there are huge gaps in transmission during ads, where the screen just goes blank and it frequently freezes altogether. Why on earth haven't they sorted this, when all of their competitors' platforms are so much better?

February 1, 2024
Unprompted review
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Rated 1 out of 5 stars

What a terrible ap

I don't know what technology is being used but it is going slower and slower, the search function is just a joke and there are long gaps between everything. How could ITV make such a mess of it? All my other streaming channels work fine.

January 31, 2024
Unprompted review
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Rated 1 out of 5 stars

Redundant useless app built by monkeys

Redundant useless app built by monkeys
Redundant useless app built by monkeys probably, because they must have paid peanuts to the app development company.

Same experience as 96% of other reviewers, so I won't bother repeating what is already in other reviews.

Shocking application. Utter trash.

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. How can you possibly pay these people to create an app that simply doesn't work properly???? They are not fit for the job. Get rid and get people who actually do know what they're doing. This app is a disgrace

January 13, 2024
Unprompted review
Rated 1 out of 5 stars

Just an awful

Just an awful, awful app. So slow to load, so full of glitches. Using it is a complete frustration. Why? BBC, Channel 4, Channel 5 can all do it. Get a grip ITV.

January 10, 2024
Unprompted review
Rated 3 out of 5 stars

Working?

Seems to be working now for us in Poole
Anyway, after all the buffing problems, and months of Dead silence I still haven't heard an apology or even an answer, I guess the advertising got on to it, as a lot of people couldn't watch properly, and Ads wasn't watched, and the cost going down the drain, or one hell of a glitch might as well call it horizon. Without real pain, of course but just nuisance. 3 stars for no apology, And playing dead.

January 10, 2024
Unprompted review
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Rated 1 out of 5 stars

Do I even have to give one Star?

Do I even have to give one Star?
This Channel must be the worst!
Christmas TV that has the usual rubbish content!
ITV..who rights your schedules?
Do you ever consider that not every one prefers rubbish like continuous quizzes.. poorly produced programmes like 'The Masked Singer'....and so many more!
Yes I know we pay for BBC programmes..but look at the quality compared to yours!

December 23, 2023
Unprompted review
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Rated 1 out of 5 stars

absolute rubbish - rarely works.

I have to log in numerous times then it boots me out. When I eventually log in to my 'premium' account, it takes forever to load or displays an error code. Absolute worst TV catch up webpage I have ever used.

December 6, 2023
Unprompted review

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