Fantastic customer service . Had an issue with our booster system when we had our fibre installed . Ivertec really went above and beyond to try and fix the issue which they did. I've never got this le... See more
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Review summary
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Based on these reviews
switched from SKY Fibre to Ivertec’s Fibre 500 package and couldn’t be happier. So many black spots throughout the house with SKY and Ivertec’s coverage has allowed the whole house to enjoy fast speed... See more
It was a very pleasant experience from start to finish and our broadband is working perfectly. Would highly recommend. The process was simple, where I emailed the company and they sent out an engineer... See more
All staff I interacted with were very helpful. the process was pretty straightforward. the only small hiccup was on installation but that was to do with the set up previously installed in the house. I... See more
Company details
- Internet Service Provider
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
Written by the company
Ivertec are a professional, customer-focused organization, with over 12 years’ experience in the broadband industry. We’re committed to helping you choose the best broadband service available while providing a local, tech-friendly support service. Ivertec specialize in providing rural broadband to Co. Kerry and North Cork. If you are living in an area that is waiting for Fibre, Ivertec can provide your home with high-speed wireless broadband. A lot of homes in Kerry and North Cork now have access to Fibre Optic broadband which is brought to your home from the roadside. Ivertec also provide this service as well as being the primary reseller of the newly delivered National Broadband Plan which is currently being rolled out by National Broadband Ireland.
Contact info
Provincial House Caherciveen, V23 EH70, Cahersiveen, Ireland
- (066) 947 8811
- info@ivertec.ie
- ivertec.ie
4.7
Excellent
1K reviews
Hasn’t replied to negative reviews
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Great service start to finish very…
Great service start to finish very happy with the product
May 28, 2024
Very good interaction with the team in…
Very good interaction with the team in the office. We opted for the 30Mb wireless system- Alan called to install and he did an excellent job. Speeds have been in excess of 30Mb since install as we have a good line of sight to cell tower I believe. I’m happy to recommend Ivertec.
May 28, 2024
Ivertec customer care was fantastic
Ivertec customer care was fantastic and very attentive to or needs. We were dealing with Aine and she really cared about making sure our experience was as helpful and friendly as possible. We have been with them for a long number of years and find that any issues we have from time to time are dealt with and listened to.
May 10, 2024
Unprompted review
Phone calls to the company were…
Phone calls to the company were answered promptly and efficiently,which I consider important in the modern era.The dates and times set for installation were adhered to.I again emphasis the most important thing to me is when I contact the Company my call is answered promptly.
April 30, 2024
Excellent Broadband
Very pleased with the broadband….good reception and excellent speeds. Installation prompt (many thanks) and a very neat job.
April 30, 2024
Customer service
The customer service rep on the phone Ger I think his name was, was very informative and very helpful in explaining the difference between the packages and friendly also Alan the installer was brilliant.
April 30, 2024
Quick to respond to any queries I had.
Quick to respond to any queries I had.
The engineer who installed everything was very helpful and quick to answer my questions.
April 30, 2024
Very helpful and efficient.
April 30, 2024
Good outfit. Recommended.
My second time with Ivertec, and I'm just as pleased. Good signal and customer service that has been helpful and accommodating throughout. My installer Shane was especially great, having had to put in a long shift to get my antenna fitted on a high gable peak and wired (very neatly and invisibly) all the way to the ground.
December 29, 2023
A1 service, highly recommended
Very quick turnaround between ordering the service to installation. Very efficient and friendly staff. The installer couldn't have been more tidy and was very helpful with any questions I had. Service is brilliant, Internet is very reliable. Highly recommended
March 27, 2024
Very happy
I couldn’t be happier! Thanks so much Ivertec for the speed in which you responded to my problem with my fibre broadband! My old house with solid concrete walls needed the magic of Pat Fleming’s hands! Delighted! We have broadband in every corner of the house now. Thanks again for the quick response and the super customer support - fantastic and a real treat nowadays, to be able to speak with a person when a problem arises. Well done to Pat and the Ivertec team.
February 27, 2024
From the phone call to arrange the…
From the phone call to arrange the broadband to the 2 fitters that came to install it was a fantastic service. Would definitely recommend.
February 27, 2024
The odd time The screen spins but other…
The odd time The screen spins but other than that I would say very happy with the service & delighted to support a local company
February 27, 2024
Coverage Issue
I rang Ivertec with a issue with my broadband and I spoke with a very polite girl. She was very helpful and resolved the issue I had. She was very patience and talked me through everything she was doing (I wouldn't be techie). Thank you Ivertec Team.
January 30, 2024
Fantastic Customer Service!
January 30, 2024
TV is freezing same as when we had…
TV is freezing same as when we had ordinary broadband from ivertec. Download is 78Mbps and upload 48mps at moment.
January 31, 2024
Local support makes the difference
Local support. They actually care!
NBI broadband excellent. KN install crew can do attitude. All done in an afternoon.
The Ivertec WiFi router a lot better than standard. Great follow up. My best broadband or telecoms experience in 30 years
January 30, 2024
Prompt and very friendly service
January 30, 2024
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