Ivor Mairants Musicentre Reviews 302

Great, from delivery to communication

Thank you Ivor Mairants for a very competitive price on the item I bought and swift next day delivery. I'll definitely use you again if you supply anything I'm needing.

The wrong colour strap was sent (black and gold) but I ordered a Vintage tweed strap.I have tried on three occasions to send an email but it just gets returned not sent.Also I cannot find a phone number to sort this problem out.please can somebody get in touch with me A.S.A.P. To resolve this issue.

Only the top half of the music stand arrived

Just what I needed and good price. Very pleased with my purchase thanks.

Fast delivery, discounted music stand so an amazing bargain. Very pleased.

When DPD failed to deliver my item, the staff member at Ivor Mairants was very helpful, and went out of his way to sort out the problem, and my item was subsequently delivered. Hugely appreciated!

This company use a supplier for some of their products, but clearly do not apply due diligence. The item I received looked significantly different to the item advertised. It was also lower in quality. It looked like some kind of replica or fake. I have contacted the company for a refund and to alert them to the issue. No reply received after three days. Poor all round.

The delivery was fast and smooth, guitar came in perfect condition.

Great service, price and delivery

Easy ordering and fast delivery. Great service

Ordering on the website was simple, and the guitar arrived safely.

Great communication.Delivered within 2 days.Good price.No quality issues.

Excellent service as always, real shame you are closing down.

Quick delivery, well packaged seemless Web experience, Item ordered in first class condition and above expectations.
All in a very positive experience.

Really fast delivery and packaging was excellent for my order and was delighted by the price and quality of the guitar I purchased, especially with it being a B-Stock item. It was well set up and only needed a few tweaks from myself - I run a guitar repair shop - to make it 100% perfect for my style of playing. Would recommend and will shop with them again.

Good value guitar which I am pleased with. However very poor performance by DPD who failed to turn up two days in a row (claiming there was no one at home which is untrue - my wife stayed home specially and watched the drive). I messaged you about the problem at the time and received no response. We had to take a risk on the third day and instruct DPD to leave it by our front door as my wife had other commitments. Fortunately it was still there but had it not been then there would have been no comeback.

I ordered a bridge saddle and paid for it and two weeks later so hadn’t arrived. Very poor service won’t be ordering from them again.

The B stock Vintage Performer parkour guitar I received was excellent as was the price. There was very little wrong with it other than some difficult to see marks. It also arrived promptly and well packaged.