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Ivor Mairants Musicentre Reviews 

330
•
TrustScore 4.5 out of 5

4.4

Musical Instrument Store
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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive quickly, are well packaged, and feature fantastic products at very competitive prices. People are especially pleased with the helpful staff, the efficient service, and the superb quality of the musical instruments. Buyers consistently praise the clear communication and state that everything matches the online descriptions perfectly. Though some reviewers were not happy with the delivery times, noting that packages occasionally arrived late or without proper tracking updates. A few individuals also experienced some minor issues with unexpected shipping delays or missing dispatch information.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items arrive quickly and are exactly as... See more

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting promptness and careful... See more

Price

Clients share positive opinions on price, consistently highlighting great bargains, competitive rates, and... See more

Quality

Consumers find quality to be positive, frequently highlighting superb instruments that look and sound... See more

Service

Reviewers highlight positive aspects of service, noting that dealing with the company is a total pleasure.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased an ex-demo electric guitar from Ivor Mairants and I’m super happy with the guitar. The price was great and despite being ex-demo the guitar was in near mint condition. The delivery was... See more

Rated 4 out of 5 stars

Very good value at the time of order, good website, great selection of products . Incredible service; ordered 11:30 am, delivered 8:30 am next day. One star off because the product had nearly halved i... See more

Rated 5 out of 5 stars

Great seller Had exactly what i needed. ( a replacement Mini Humbucker )in stock, for a great price. Despatched the next day and the communication was great, so i knew when i was going to receive... See more

Rated 5 out of 5 stars

My order arrived quickly. Unfortunately the XVIVE USB Wireless System didn't work. I e-mailed them and they sent a return label and a replacement immediately. The new XVIVE arrived in a couple of d... See more

Company details

  1. Musical Instrument Store
  2. Guitar Store

Written by the company

Premier specialist guitar store established in 1958. Now an online web-store also on Reverb, eBay & Amazon.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

330 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(330)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Ordered the guitar at an exceptional price and received the guitar the following day in perfect condition.
Great service and a fantastic guitar.

August 29, 2024
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Rated 5 out of 5 stars

Very good website, fast delivery.

Very good website with well described items. Good prices and relatively low threshold for free delivery. I was kept informed of shipping and item arrive quickly, well packaged.

Only negative was I forgot to add something small to order and my email to correct this did not get a response - so I didn't receive or pay for item.

July 8, 2024
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