It was easy knowing that it would be sent out on time & show up at door. I didnt have to go to doctors or wait for prescriptions. I had great success. Food noise was gone literally within 24 hours, cr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great product that actually works! Only small nausea the first week but no other major side effects! An influencer gave me their promo code and I was hesitant at first but really glad I decided to tak... See more
Company replied
Excellent service from start to finish! Communication through chat was quick and responsive, and all of my questions were answered thoroughly and professionally. I really appreciated how easy and smoo... See more
Company replied
I had the pleasure of working with JB. I had ordered a product but never received a shipping confirmation even though the money was deducted from my account. JB stayed in contact with me over the cour... See more
Company replied
Company details
- #32 of 147 best companies in Health and Beauty Shop
Written by the company
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Contact info
111 NE 1st Street 8th Floor #8564, 33132, Miami, United States
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ivy Rx
Thank you for your feedback! We’re so happy to hear your experience was efficient, quick, and pleasant. Providing responsive, reliable, and friendly support is something our team truly values, and we’re glad we could make the process smooth for you. We appreciate your trust in Ivy Rx and are always here if you need anything.
Reply from Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear Sai was able to help and make your experience a positive one. Providing understanding, responsive, and genuinely caring support is something our team always strives for, and we’re so glad Sai could assist you. We truly appreciate your trust in Ivy Rx and are always here if you need anything.
I had a very positive experience
I had a very positive experience. The customer service team was professional, responsive, and helpful throughout the entire process. They answered my questions quickly and provided clear solutions to my concerns.
The service was efficient, and I appreciated how easy everything was to understand. I felt supported and valued as a customer. Overall, I am very satisfied with my experience and would recommend this company to others looking for reliable service and good communication.
May 19, 2026
Reply from Ivy Rx
Thank you so much for your thoughtful feedback and recommendation! We’re delighted to hear you had such a positive experience with our customer service team. Providing professional, responsive, and transparent support is incredibly important to us, and we’re glad the team was able to answer your questions quickly and provide clear solutions throughout the process. It’s wonderful to know you felt supported, valued, and confident every step of the way. We truly appreciate your trust in Ivy Rx and your recommendation to others. We’re always here if you need anything.
Reply from Ivy Rx
Thank you for your wonderful feedback! We’re thrilled to hear JB provided such fantastic support during your experience. Delivering responsive, understanding, and dependable care is something our team takes great pride in, and we’re so glad JB was able to make a positive impression. We truly appreciate your trust in Ivy Rx and are always here if you need anything.
Wonderful rep
May 19, 2026
Reply from Ivy Rx
Thank you for your kind words! We’re delighted to hear you had a wonderful experience with our team member. Providing understanding, responsive, and genuinely caring support is something we strive for every day, and we’re so glad that came through during your interaction. We truly appreciate your trust in Ivy Rx and are always here if you need anything.
Reply from Ivy Rx
Thank you for your wonderful feedback! We’re so happy to hear you received the help you needed right away. Providing responsive, efficient, and reliable support is something our team truly values, and it’s great to know your experience reflected that. We appreciate your trust in Ivy Rx and are always here if you need anything.
Are was A+
Are was polite, prompt and helpful 😊 great customer service in a time too full of bots...
May 18, 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re delighted to hear our team member provided such polite, prompt, and helpful support. Delivering responsive, genuine, and personalized customer care is incredibly important to us, especially in a world where so much feels automated. We truly appreciate your trust in Ivy Rx and your recognition of our team member’s efforts. We’re always here if you need anything.
Reply from Ivy Rx
Thank you for your feedback! We’re so glad your refill request process was smooth and easy to complete. Providing responsive, efficient, and reliable support is something our team works hard to deliver, especially when it comes to making ongoing care simple and convenient. We truly appreciate your trust in Ivy Rx and are always here if you need anything.
Reply from Ivy Rx
Thank you for your feedback! We’re thrilled to hear your experience was quick, easy, and complete. Providing responsive, transparent, and reliable support is something our team strives for every day, and we’re so glad we could make the process smooth for you. We truly appreciate your trust in Ivy Rx and are always here if you need anything.
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that our team member was patient, understanding, and able to support you through your situation. Delivering understanding, responsive, and trustworthy care is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Reply from Ivy Rx
Thank you for sharing your experience! We’re glad to hear that the team was so helpful and provided such understanding and responsive support. We truly appreciate your kind words and are always here if you need anything.
Rosette was very helpful in resolving…
Rosette was very helpful in resolving my mistake on an order and also helped guide me to the best options for me. Thanks
May 18, 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Rosette was able to help resolve your order issue and guide you toward the best options for your needs. Delivering understanding, responsive, and trustworthy support is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Answered all my questions!
May 18, 2026
Reply from Ivy Rx
Thank you for your feedback! We’re glad to hear that all of your questions were answered and that you received such understanding and responsive support. We truly appreciate your support and are always here if you need anything.
It was quick and resolved.
April 28, 2026
Reply from Ivy Rx
Thank you for your feedback! We’re glad to hear that your issue was resolved quickly and smoothly. Providing responsive and trustworthy support is what the team strives for every day. We truly appreciate your support and are always here if you need anything.
Rosette went over & beyond to assist me…
Rosette went over & beyond to assist me & her kindness is greatly appreciated
May 18, 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Rosette went above and beyond to assist you and that her kindness made such a positive impact. Delivering understanding, responsive, and trustworthy support is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Ericha helped me answer all my concerns…
Ericha helped me answer all my concerns and was very sweet & extremely helpful! <33 Amazing customer service
May 18, 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Ericha was able to answer all of your concerns while providing such kind and helpful support. Delivering understanding, responsive, and trustworthy service is what the team strives for every day. We truly appreciate your sweet feedback and are always here if you need anything.
Great
The rep made the experience positive, and immediately provided me a solution to my issue. Customer first mentality and it showed.
May 18, 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that our team member was able to quickly provide a solution and make your experience such a positive one. Delivering responsive, understanding, and trustworthy support with a customer first approach is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Ericha provided such quick and helpful support for your needs. Delivering responsive, understanding, and trustworthy service is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Quality customer service
Rosette answered all of my questions and gave me great feedback. She answered all of my questions and concerns and provided me with the information I needed for the future!
May 18, 2026
Reply from Ivy Rx
Thank you for sharing your experience! We’re thrilled to hear that Rosette was able to answer all of your questions and concerns while providing helpful feedback and information for the future. Delivering understanding, responsive, and trustworthy support is what the team strives for every day. We truly appreciate your kind words and are always here if you need anything.
Reply from Ivy Rx
Thank you for your feedback! We’re glad to hear that you had such a professional and helpful experience with the team. Providing understanding, responsive, and trustworthy support is what we strive for every day. We truly appreciate your support and are always here if you need anything.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.