The cortex has many folds and the differences are obvious.The design is beautiful and the appearance is elegant, but the quality of the leather varies greatly. One has obvious wrinkles, while the othe... See more
Company replied
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See what reviewers are saying
I’ve always loved fashion meets tech brands. I discovered JL AL. After trying their pieces, I was impressed by the attention to detail and the subtle accents that really elevate the design. When it c... See more
Company replied
At first sight I was unsure if the site was legit or not … however after some research … I felt confident enough to make a purchase. Not only is the site legit but … if I’m not mistaken… my order ca... See more
Company replied
Hey everyone! I've known about J.L. - A.L. (Jean-Luc) since I joined the Goldwin Store in munich and have been in love with his designs immediately! While I was searching for new leather shoe... See more
Company replied
Company details
Written by the company
_J.L-A.L_ is a brand focused on continuous development often inspired by technological innovation - its unique forms and outcomes, a result of favouring experimentation over established trends. Inspired by the ability of nature to create protection, comfort and functionality from simple structures, it is this ethos that guides the development of materials, solutions and styles of _J.L-A.L_. The _J.L-A.L_ design language uses the cutting edge as its core. Sprung from immediacy of digitally aided design and assembly, the ability to evolve ideas into looks by rapid iteration creates a continually mutating shape – ready to assume a new form at moment’s notice. Working from process, rather than to market, makes the designer as much a conductor as a craftsman. This is a new very exciting space, and the third collection from _J.L-A.L_ represents the very dynamic designs emerging from this approach.
Contact info
Via Francesco Luigi Ferrari 37A, 44122, Ferrara, Italy
- info@j-la-l.com
- j-la-l.com
4.6
Excellent
51 reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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The cortex has many folds and the…
The cortex has many folds and the differences are obvious.The design is beautiful and the appearance is elegant, but the quality of the leather varies greatly. One has obvious wrinkles, while the other is smooth and fine without any wrinkles.The design is beautiful and the appearance is elegant, but the quality of the leather varies greatly. One has obvious wrinkles, while the other is smooth and fine without any wrinkles. This is quite unfortunate. This is quite perplexing.The design is beautiful and the appearance is elegant, but the quality of the leather varies greatly. One has obvious wrinkles, while the other is smooth and fine without any wrinkles. This is quite disappointing.
March 25, 2026
Reply from _J.L - A.L_
Hello Min,
thank you for your feedback.
We're sorry to hear about your disappointment.
As our Customer Service Team informed you, the leather used for the shoes you purchased is the same. However, as it is a natural grain leather, slight variations in texture and appearance are to be expected and are part of what makes each pair unique.
We completely understand that personal expectations may differ, and for this reason we have already provided you with the available options to proceed.
Please feel free to reach our Customer Service Team back if you may need any further assistance with it, they'll be happy to help.
Have a nice one,
_J.L-A.L_ Team
Fast shipping speed.
April 3, 2026
Reply from _J.L - A.L_
Hi Chun,
we're glad to read that you enjoyed the shopping experience on our site, hope to see you again soon.
_J.L-A.L_ Team
Products are fire
March 23, 2026
Reply from _J.L - A.L_
Hi Maxime,
thanks for sharing your review with us and the community.
We look forward to seeing you soon!
_J.L-A.L_ Team
Reply from _J.L - A.L_
Hi Malthe,
many thanks for the positive review, we're happy to read that the experience with us met your expectations.
We hope to see you soon around!
_J.L-A.L_ Team
Best Derbies I own
Hey everyone!
I've known about J.L. - A.L. (Jean-Luc)
since I joined the Goldwin Store in munich and have been in love with his designs immediately! While I was searching for new leather shoes/derbies, I actually came across the "Tracer Derbies" and can honestly say, they're the best pair of derbies I have ever owned. Looking forward to the new Collab with Puma (the Sneakers) and would also love to own the Shin loafers someday. Being still a student, makes it difficult for me to purchase on a regular basis of course.
Huge fan! And I hope you guys keep working with us (Goldwin) long term :)
Much love,
Kaan
February 2, 2026
Reply from _J.L - A.L_
Hi Kaan,
thanks for sharing this positive review with us and our community.
We're happy to read you love our products and that you enjoyed you enjoyed the shopping experience on our site, it's much appreciated.
Hope to see you around soon!
_J.L-A.L_ Team
nice but 350€ till free shipping is a…
nice but 350€ till free shipping is a lot.
i ordered 1k value in garments and 2 of them didn’t fit well. no exchanges available and I need to return them and reorder again but one of them is out stock. So, the item I wanted to reorder didn’t achieved free shipping for this trouble.
January 5, 2026
Reply from _J.L - A.L_
Hi Jefferson,
thanks for sharing your feedback with us.
We're sorry to read our return service did not met your expectations.
Unfortunately, we do not have control over our stock availability, as anyone can purchase the item displayed on our site.
Please feel free to contact our customer service team, should you may need any further clarification. Here is their email: info@j-la-l.com
Have a nice one,
_J.L-A,L_ Team
Reply from _J.L - A.L_
Hi Robert,
thanks for sharing this positive review.
We’re really glad that you enjoyed your experience with us.
We hope to see you soon, have a nice one!
_J.L-A.L_ Team
High end web store with the customer…
High end web store with the customer experience to back it up
December 29, 2025
Reply from _J.L - A.L_
Hello Antoine,
we're glad to read that you enjoyed the shopping experience on our site, hope to see you again soon.
_J.L-A.L_ Team
Reply from _J.L - A.L_
Hi Kirk,
thanks for sharing your positive review.
We're glad to read that you enjoyed the shopping experience on our site and that you're satisfied with your purchase.
Hope to see you again soon!
_J.L-A.L_ Team
At first sight I was unsure if the site…
At first sight I was unsure if the site was legit or not … however after some research … I felt confident enough to make a purchase. Not only is the site legit but … if I’m not mistaken… my order came in record time 😁.
December 15, 2025
Reply from _J.L - A.L_
Hi Bobby,
thanks for sharing your review with us and with our community.
We're happy to read that the experience with us met your expectations.
We look forward to seeing you soon!
_J.L-A.L_ Team
Great quality!
Lovely jacket, very late delivery, due to local UPS delivery issues however.
December 1, 2025
Reply from _J.L - A.L_
Hello there,
thanks for sharing your experience with us it's much appreciated.
Unfortunately, during Christmas period courier experience delays, we're sorry this affected your shipment.
We hope to see you soon around!
Have a nice one,
_J.L-A.L_ Team
Fantastic
Very good shopping experience. The Terr Sweater is wonderful. Shipping was fast and everything was amazing.
Love this brand
November 28, 2025
Reply from _J.L - A.L_
Hello Davide,
thanks so much for your feedback.
We’re really glad that you enjoyed your experience with us.
We hope to see you soon, have a nice one!
_J.L-A.L_ Team
Reply from _J.L - A.L_
Hi Jung,
thanks so much for your positive feedback, we appreciate it.
Hope to see you soon, have a nice one!
_J.L-A.L_ Team
Reply from _J.L - A.L_
Hello Gary,
thanks so much for your feedback.
We’re really glad that you enjoyed your experience with us.
We hope to see you again soon!
_J.L-A.L_ Team
The buyer from China encountered additional customs clearance fees due to the order this time. Of course, you have refunded them, but I still want to make another purchase on the official website
Although shipping to China includes taxes and shipping fees when purchasing goods, we encountered difficulties due to Chinese customs regulations. For personal purchases of goods worth 2000 RMB to 5000 RMB, shipping fees are waived for orders over 5000 RMB. Shipping to China for orders over 600 euros requires the recipient to provide a customs clearance certificate. After communicating with customer service, we suggested that they accept me to advance the payment and refund the fees. During the communication, we suggested to customer service that you authorize the SSENSE store, which has a customs clearance certificate in China. We cooperate with companies that also authorize the Beijing store and Hangzhou store in China. They may also have a relationship with a customs clearance certificate. Otherwise, can we change the shipping fee to 500 euros for goods not exceeding 550 RMB? It's very troublesome. We will communicate with each other for a week. DHL On both sides of the weekend, we don't work. When I made the purchase, I already included taxes and shipping, which resulted in extra fees for the recipient to pay. I still want to make another purchase on the official website, but I'm afraid I'll encounter another one. If I want to make another purchase on the official website, I'll contact customer service directly and inform them that the customs clearance fee will be the same as last time. I'll advance your refund, and I'll advance this customs clearance fee. Is that okay
September 10, 2025
Reply from _J.L - A.L_
Hello Songqui,
we thank you for taking your time to share your feedback - we truly appreciated.
We'd like t confirm that all our shipments are sent DDP (Delivery and Duties Paid).
Kindly remember that, according to local customs regulations in China, orders exceeding 1000 CNY must be declared directly by the recipient.
Please do not hesitate to contact our Customer Service Team (info@j-la-l.com) should you may need any further assistance or clarification - they'll be happy to support.
Have a nice one,
_J.L-A.L_ Team
Reply from _J.L - A.L_
Hi Kyle,
thanks so much for your feedback.
We’re really glad that you're satisfied with your shoes.
We hope to see you soon, have a nice one!
_J.L-A.L_ Team
Excellent product
Satisfied with prompt and courteous service, the quality exceeded my expectations, a shop I can trust with confidence, a service I’d be happy to use again, with fast delivery and great product
September 1, 2025
Reply from _J.L - A.L_
Hi there,
thanks for sharing your positive review.
We're happy to read that you enjoyed the shopping experience on our site and that you're satisfied with your purchase and our service.
Hope to see you again soon!
_J.L-A.L_ Team
Reply from _J.L - A.L_
Hi Oliver,
we're glad to read that you enjoyed the shopping experience on our site, hope to see you again soon.
Have a nice one,
_J.L-A.L Team
all was great!
August 25, 2025
Reply from _J.L - A.L_
Hi Piotr,
thanks for your positive feedback, we appreciate it and hope to see you soon around.
Cheers,
_J.L-A.L_ Team
Reply from _J.L - A.L_
Hi Max,
thanks so much for your feedback, we appreciate it.
Hope to see you soon, have a nice one!
_J.L-A.L_ Team
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