Great experience overall. I won, redeemed my winnings through a gift card, and received it within a day. It redeemed without any problems. The slot selection and RTP are good, and they offer nice bo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing online casino. I won $750 on 200x $5 free spins gifted by Jackpota, & never made a single purchase. Also, I'd like to add that rhe cashout was way faster than expected with account standings... See more
Company replied
I’ve had a great experience playing on Jackpota! I’ve actually won real money playing the slot games, which makes it even more exciting. The games are fun, easy to play, and there are plenty of option... See more
Company replied
Jackpota has great package offers, great chances at winning, games with high percentage RTP's and a very quick to respond support team. They are helpful and do detailed explanations.. I had made a r... See more
Company replied
Company details
Written by the company
Jackpota is a social casino website and application that offers a huge range of online casino games from top providers such as Pragmatic Play, Playtech, 3Oaks, Relax Gaming, Playson and many more. Our games can be accessed on various devices and platforms, including PC, mobile phones, and tablets.
🎰 Play, Have Fun, Win Real Prizes!
Written by the company
- Jackpota is your ultimate destination for thrilling slots, big jackpots, and REAL Prizes rewards. Play for FREE - No purchase necessary. 18+ only.
Free Sign-in Coins package
No Purchase necessary!
7,500 Gold Coins and 2.5 Sweeps Coins welcome package.
Contact info
Isle of Man
- jackpota.com
Jackpota - #1 Social Casino in USA
4.5
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keep the new games coming
April 6, 2026
Reply from Jackpota
Hi michael,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Don’t recommend this shiittyy site
July 5, 2026
Reply from Jackpota
Dear Player one,
Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our players, and we are sorry to hear that you did not have a positive experience.
We would like to understand more about your concerns so we can address them appropriately. Please don't hesitate to reach out to our Customer Support Team directly via our Live Chat on the website or by emailing us at support@jackpota.com. We're always here to help and would be happy to look into any issues you may have encountered.
If there's anything specific we can assist you with, please let us know. Your feedback is valuable to us as we continue to improve our platform.
Reply from Jackpota
Dear BillBill,
Thank you for your kind words and for taking the time to share your feedback! We truly appreciate hearing from our players.
It's wonderful to know you're enjoying everything about your experience with us. Our team works hard to create a fun and engaging environment, and knowing that you're having a great time means a lot to us.
If there's ever anything we can assist you with, please don't hesitate to reach out. We're always here to help!
Reply from Jackpota
Hello Tony,
Thank you so much for reaching out to us. I want you to know that you are always welcome here, and we truly appreciate the positive feedback.
Please never hesitate to reach out. Our goal is to ensure that your experience with us is smooth, enjoyable, and fully supported at every step.
Your experience matters to us, and we are here to assist you in any way we can.
Warm regards,
Love playing on my spare time
December 2, 2025
Reply from Jackpota
Dear Shanea,
Thank you for your kind words and for taking the time to share your feedback! We truly appreciate hearing from our players.
It's wonderful to know you enjoy spending your spare time with us. Our team works hard to create a fun and engaging environment, and knowing that you're having a great experience means a lot to us.
If there's ever anything we can assist you with, please don't hesitate to reach out. We're always here to help!
Not enough promotions or discounted…
Not enough promotions or discounted packages to choose from.
July 5, 2026
Reply from Jackpota
Dear Matthew,
Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our players.
We understand your thoughts regarding the promotions and discounted packages available. Your feedback is valuable to us, and we will be sure to share it with the appropriate team for consideration as we continue to improve our offerings.
If you're experiencing any issues or need assistance with your account, please don't hesitate to reach out to us directly. You can contact our Customer Support Team via our Live Chat on the website or by emailing us at support@jackpota.com.
We're always here to help and would be happy to look into any concerns you may have.
I love it all
July 5, 2026
Reply from Jackpota
Dear Angela,
Thank you for your kind words and for taking the time to share your feedback! We truly appreciate hearing from our players.
It's wonderful to know you're loving everything about your experience. Our team works hard to create a fun and engaging environment, and knowing that you're enjoying it means a lot to us.
If there's ever anything we can assist you with, please don't hesitate to reach out. We're always here to help.
Reply from Jackpota
Dear Willie,
Thank you for your kind words and for taking the time to share your feedback! We truly appreciate hearing from our players.
It's wonderful to know you're happy with your experience. Our team works hard to create a fun and engaging environment, and knowing that you're enjoying it means a lot to us.
If there's ever anything we can assist you with, please don't hesitate to reach out. We're always here to help.
love your casino
July 3, 2026
Reply from Jackpota
Dear Brooke,
Thank you for your kind words and for taking the time to share your feedback! We truly appreciate hearing from our players.
It's wonderful to know you're enjoying your experience with us. Our team works hard to create a fun and engaging environment, and knowing that you're having a great time means a lot to us.
If there's ever anything we can assist you with, please don't hesitate to reach out. We're always here to help.
Reply from Jackpota
Hi Shaykwan,
Thank you for sharing your feedback.
We’re sorry to hear that you feel this way. Please note that all games on Jackpota are based on chance, and while wins are never guaranteed, we understand how frustrating it can feel when the outcome is not what you hoped for.
We appreciate you taking the time to share your experience and hope your luck turns around soon.
Best regards,
Reply from Jackpota
Hi Bbrendaly,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Reply from Jackpota
Hi Rhiannon,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
I know I said my last review was my…
I know I said my last review was my last but I got an awesome offer from this site and said heck why not so 71 dollars later and couldn't hit on any game they offer what a scam then they have the nerve to say spend more money here's another package but didn't offer the Vaseline for when they're screwing out of my money lol heck even diddy offered baby oil bunch of crooks.SURE!!!!!!! IT DOES LOL
July 5, 2026
Unprompted review
Reply from Jackpota
Hi Chino,
We’re sorry to hear you feel this way. We understand it can be disappointing when gameplay does not result in a prizes.
Please note that all game outcomes are random, and results cannot be guaranteed. Promotional offers are optional, and players are never required to make additional purchases.
If you have a specific gameplay or account concern, please contact us at support@jackpota.com so we can review it further.
Best regards,
I won money went to redeem it and they…
I won money went to redeem it and they denied it twice they won't give me my money back that I purchased the coins with they are thieves do not play their web their game
I've had the same problem with redeeming money from Jackpota they don't like to pay money that you win they always find an excuse that about this and that do not play Jackpota they are crooks and scam artists they will steal your money like they stole mine
July 4, 2026
Unprompted review
Reply from Jackpota
Hi Richard,
Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations.
Your experience is important to us, and we’d really appreciate the opportunity to take a closer look and assist you further.
We look forward to resolving this for you and improving your experience with us.
Should you have any questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Rossmerys,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
Reply from Jackpota
Hi Jason,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Slowly rising on my list of favorite…
Slowly rising on my list of favorite sites! Need more deals for lower amounts but the "games variety" is really good.
July 5, 2026
Reply from Jackpota
Hi Sterling,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
Buying coins isn’t the problem
Buying coins isn’t the problem, they did that Once I tried to redeem now there’s the problem. Support is a joke. Waste of 50$, buyer beware.
July 5, 2026
Reply from Jackpota
Hi Rebecca,
Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations.
Your experience is important to us, and we’d really appreciate the opportunity to take a closer look and assist you further.
We look forward to resolving this for you and improving your experience with us.
Should you have any questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Andrew,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Isaac,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.