Great experience overall. I won, redeemed my winnings through a gift card, and received it within a day. It redeemed without any problems. The slot selection and RTP are good, and they offer nice bo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing online casino. I won $750 on 200x $5 free spins gifted by Jackpota, & never made a single purchase. Also, I'd like to add that rhe cashout was way faster than expected with account standings... See more
Company replied
I’ve had a great experience playing on Jackpota! I’ve actually won real money playing the slot games, which makes it even more exciting. The games are fun, easy to play, and there are plenty of option... See more
Company replied
Jackpota has great package offers, great chances at winning, games with high percentage RTP's and a very quick to respond support team. They are helpful and do detailed explanations.. I had made a r... See more
Company replied
Company details
Written by the company
Jackpota is a social casino website and application that offers a huge range of online casino games from top providers such as Pragmatic Play, Playtech, 3Oaks, Relax Gaming, Playson and many more. Our games can be accessed on various devices and platforms, including PC, mobile phones, and tablets.
🎰 Play, Have Fun, Win Real Prizes!
Written by the company
- Jackpota is your ultimate destination for thrilling slots, big jackpots, and REAL Prizes rewards. Play for FREE - No purchase necessary. 18+ only.
Free Sign-in Coins package
No Purchase necessary!
7,500 Gold Coins and 2.5 Sweeps Coins welcome package.
Contact info
Isle of Man
- jackpota.com
Jackpota - #1 Social Casino in USA
4.5
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Won money and never received it
July 5, 2026
Reply from Jackpota
Hi Travis,
Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations.
Your experience is important to us, and we’d really appreciate the opportunity to take a closer look and assist you further.
We look forward to resolving this for you and improving your experience with us.
Should you have any questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Worth a shot!
Great experience overall. I won, redeemed my winnings through a gift card, and received it within a day. It redeemed without any problems. The slot selection and RTP are good, and they offer nice bonus SC deals. Bank transfers can be a bit of a hassle with extra verification, but the gift card option made the payout process quick and painless. Definitely a 5-star experience for me!
July 8, 2026
Unprompted review
Reply from Jackpota
We truly appreciate your kind feedback and are delighted to know you’re enjoying your experience on Jackpota.
It’s always rewarding to hear that our players are having fun.
Your encouragement motivates us to continue delivering the best possible social gaming experience.
If you ever need assistance, please don’t hesitate to reach us at support@jackpota.com (mailto:support@jackpota.com) or via our Live Chat help.
This company kept asking me for poa
This company kept asking me for poa, which I sent 3x. They have stolen 200 Dollars now, as I can not redeem it cause they keep rejecting my documents. I just saw another post on here from July 5th. Same issues!
July 8, 2026
Unprompted review
Reply from Jackpota
We understand your concerns.
Please note that we act in accordance with our Terms of Service, and all document reviews are handled exclusively by our Verification Team.
We recommend ensuring that your documents are submitted in the correct format. In most cases, a valid Proof of Address (POA) in PDF format, issued within the last 30 days, is required. If the document is not submitted correctly or is not clearly legible, it cannot be approved.
If you need assistance, please contact our Customer Support Team. We can arrange for a secure verification link to be sent to you so you can submit your documents directly to the Verification Team for review.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our Live Chat help.
Your answer/opinion was zero help
Your answer/opinion was zero help. I also never got me free spins.
July 5, 2026
Reply from Jackpota
Dear Todd,
I understand you're frustrated, and I sincerely apologize that your previous experience did not meet your expectations. We truly appreciate your feedback and want to make things right.
To properly assist you with your concern regarding free spins, we kindly invite you to reach out to our Customer Support Team directly via email at support@jackpota.com or through our Live Chat. This will allow us to review your account in detail and address your concerns more effectively.
We're here to help and look forward to assisting you further.
Thank you for your understanding.
Not a single payout from Jackpota yet…
Not a single payout from Jackpota yet and Ive been coming here for at least a year. Should have something to show for a year.
June 4, 2026
Reply from Jackpota
Dear Aaron,
I understand you've been playing with us for quite some time and appreciate you sharing your feedback with us.
To help us look into your account and see how we can assist you, we kindly ask that you reach out to our Customer Support Team directly via email at support@jackpota.com or through our Live Chat. This way, we can review your account in detail and address any questions you may have regarding redemptions.
We're here to help and look forward to assisting you further.
Reply from Jackpota
Hi Sarah,
Thank you so much for your wonderful review!
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
I like that you're very professional…
I like that you're very professional and very helpful with information that we need to know, before taking action. Thank you for being here. I love the games, payout I love how fast it deposit in my account! Love Jackpot casino games!
July 6, 2026
Reply from Jackpota
Hi Bobbie,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
I like this game Love it
June 5, 2026
Reply from Jackpota
Hi Raul,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
Great games to play
Great games to play. High rewards! I win pretty much every time I play...
July 6, 2026
Reply from Jackpota
Hi Kenneth,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
Big wins and great games
I am enjoying Jackpota so much so far and i got super lucky thanks so much to the jackpota team! I hope to become VIP sooon!
July 4, 2026
Reply from Jackpota
Hi Tyson,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
You have stolen my money my balance is…
You have stolen my money my balance is 82 or 83 dollars and I can’t redeem it. Every thing that you ask me to do to verify my POA, I have done and then you had the nerve to ask for a copy of my bank statement after you already had two utility bills and my drivers license. There is no way that I would be stupid enough to give someone a copy of my bank statement. I will tell everyone that is willing to listen about how Jackpota has stolen my money. Next week I will be talking to Attorney General in the state of Arkansas to report what has been done. And I will file a report. What you are doing is a crime
July 5, 2026
Reply from Jackpota
Hi Roberto,
Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations.
Your experience is important to us, and we’d really appreciate the opportunity to take a closer look and assist you further.
We look forward to resolving this for you and improving your experience with us.
Should you have any questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Not only is it fun playing the games
Not only is it fun playing the games, but winning even better. This have helped a lot in my life. I hope everyone will experience winning...
July 6, 2026
Reply from Jackpota
Hi JJoaquin,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Awesome game to play
July 5, 2026
Reply from Jackpota
Hi Stacey,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Alexis,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Jack,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
Reply from Jackpota
Hi Bobby,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Alexis,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Ehh… it’s not bad.
July 4, 2026
Reply from Jackpota
Hi Sarah,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Craig,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Keep the new games coming
April 6, 2026
Reply from Jackpota
Hi michael,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
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