Ordered 2 blades last June 2022, sent over 20 emails messages and no blades and no refund! Order#4188 Order summary AELLA Handmade Pocket Knife (Leather Sheath Included) × 2 $154.00
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I have owned damascus culinary knives since early 2000's. I've always wanted to get the same quality blades but not necessarily for cooking. Jacksonblades has such great craftsmanship along with t... See more
Money was refunded and Jackson Blades offered discount over long wait, I found that honorable. I'm hoping my experience was a one time thing with the crazy covid times we are living in. Thing is the... See more
Company replied
This is my third knife from Jackson Blades, fast shipping with all three purchases. Well constructed and awesome appearance with all plus an american and family business that shows their pride in ever... See more
Company details
Information provided by various external sources
We are a family-owned small business, operating within the United States, with a passion for Damascus steel. My Father made his living as a self-employed, fine woodworker. He instilled a belief in me at an early age, that if you work hard enough, you can have a successful career doing what you love. That belief is what Jackson Blades was founded on. In a society accustomed to mass-produced, low quality merchandise, the mark of the artisan is rarely seen. Jackson Blades seeks to deliver beautiful, high quality, hand-crafted Damascus steel blades at affordable prices. Thank you for stopping by. If you have any questions, we encourage you to email us at info@jacksonblades.com.
Contact info
United States
- info@jacksonblades.com
- jacksonblades.com
2.8
Average
348 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great
Excellent knives at amazing prices that are promptly shipped; what more can you ask for.
April 13, 2020
Unprompted review
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Great product & service!!
April 12, 2020
Unprompted review
functional works of art!
April 12, 2020
Unprompted review
Love the knife!
Very nice quality blade not an ounce of regret when buying from Jackson blades happiest I’ve been with a blade purchase.
April 12, 2020
Unprompted review
What an amazing company
What an amazing company! Such a pleasure to work with and they have some incredible products!
April 9, 2020
Unprompted review
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Excellent product and customer service…
Excellent product and customer service . Have never been happier with the quality of a product
April 4, 2020
Unprompted review
Love the blade
April 3, 2020
Unprompted review
I have purchased several knifes and…
I have purchased several knifes and have been very satisfied.
Their customer service is spot on
I highly recommend them you will not be disappointed
April 3, 2020
Unprompted review
Quick,reliable.need time to evaluate…
Quick,reliable.need time to evaluate knife quality but very pleased with workmanship and looks of knife
March 17, 2020
Unprompted review
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Artwork
What a beautiful product you make. My husband is thrilled with the knife. Awesome craftmanship, its truly a work of art!
March 4, 2020
Unprompted review
you shipment was late but you refunded…
you shipment was late but you refunded my shipping charge which
was the honorable thing to do so I am very happy
February 28, 2020
Unprompted review
Shipping was fast
Shipping was fast. The quality was good, However one of the knives had rust on the tang and they could have been sharper. I had trouble cutting a piece of paper. I would like to see you guys make an axe. I would buy again but I was a little surprised about the rust and sharpness of the knives.
Thanks
January 28, 2020
Unprompted review
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READ THIS IF YOU HAVE ANY DOUBTS!
I bought 2 knives from Jackson, one of them had an issue with the way the blade sat when closed. I emailed them and within 2 hours I had return paid postage and a very detailed set of questions as to what I would like to do with the knife; repair, refund, exchange. Both knives are definitely hand made, they are not perfect as nothing hand made will be! They are superior craftsman quality. As far as people complaining about 2 weeks this or that, these are truly HAND MADE. I will be buying from Jackson again. And a big thank you to MIKE for being so prompt and respectful.
January 21, 2020
Unprompted review
Beautiful handmade knives
Beautiful handmade knives! Quick shipping! Great smooth transaction!
January 21, 2020
Unprompted review
The worst experience ever
The worst experience ever, I'm having AMEX refuse the charges of the purchase.
2nd week my order still hasn't shipped, they refuse to answer any questions. ONE BIG SCAM!!! I'VE REPORTED JACKSON BLADES TO MY STATE'S ATTORNEY GENERAL'S OFFICE AND TO THE BETTER BUSINESS BUREAU AND FILED COMPLAINTS WITH AMAZON WHO THEY USE FOR AMAZON PAY. SCAM FROM PAKISTAN.
January 13, 2020
Unprompted review
Reply from Jacksonblades
Hello,
Please email us at info@jacksonblades.com. We have not received any emails from you. Once you reach out to us to let us know the problems you're having and your order number, we can resolve this issue and refund your purchase.
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Only artwork and not a knif
I purchased two Damascus Pocket Knives, one was supposed to have a pocket clip and did not have one so I was sent a Return Authorization and sent it back with tracking number almost two months ago and still no replacement, so I sent the other to an inspection laboratory to have it tested and hecked HRC 21-26 when it was supposed to be Rockwell HRC 57-59 c.
False advertising and only artwork and not a knife that will hold an edge BUYER BEWARE.
Now I get not response and I don't the knife I sent back and the other cannot be considered a knife
January 3, 2020
Unprompted review
Great service very nice knife.
December 20, 2019
Unprompted review
The knife edge is blunt no edge the…
The knife edge is blunt no edge the knife also looks like a blank that came off of a knife making website and some handle were put on. The handle also not epoxy all the way thru and the laquer has drip marks on the handle as well
December 20, 2019
Unprompted review
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