Nice online casino I like to play. With a wide range of possibilities. Customer service is top, especially when you’re a member of the VIP programm. 24/7 support.
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Review summary
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What people talk about most
Reviews shaping this summary
Games are varied and withdrawals are fast. Jacktop feels like a reliable and seamless platform
Company replied
tried live blackjack, dealers are friendly and professional. the interface kinda reminds me of real casinos, which adds to the vibe. verification took a bit longer than expected, but withdrawal went t... See more
Company replied
Very helpful and walk me through the whole experience very well
Company details
Written by the company
Jacktop Casino is an online casino that offers a variety of games for players to enjoy, including slots, table games, and live dealer games. The casino is licensed and regulated by reputable authorities, ensuring fair and safe gameplay. Jacktop Casino also offers a range of bonuses and promotions to help players maximize their gaming experience. The website is user-friendly and accessible on both desktop and mobile devices, making it easy for players to enjoy their favorite games on-the-go. Customer support is available 24/7 to assist with any queries or concerns. Overall, Jacktop Casino provides a fun and secure online gaming experience for players of all levels.
Contact info
, , , Hungary
- support@jacktop.com
- jacktop.com
3.9
Great
379 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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A wide range of games with incredibly…
A wide range of games with incredibly cool and amazing, and most importantly modern design! Excellent customer service, convenient and fast payouts.Also casino provides very attractive bonuses and promotions for new players
August 5, 2024
Unprompted review
Reply from Jacktop Casino
Dear Anne Beckenbauer,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the wide range of games we offer and appreciate the modern and captivating design of our platform.
We’re committed to providing an exceptional gaming experience, and it’s wonderful to know that our customer service has met your expectations and that you find our payouts both convenient and swift. Your feedback about our bonuses and promotions for new players is also greatly appreciated—we work hard to ensure these offers are both attractive and rewarding.
Your kind words inspire us to continue enhancing our services and to deliver a gaming experience that remains engaging and enjoyable.
Thank you once again for being a valued member of our Jacktop Casino!
Kind Regards,
Jacktop Casino Team
Bad casino
Bad casino
They have no legit licence for some countries but still let you play and when you have a complaint they just ignore you. Mailed multiple time with no response.
December 16, 2023
Unprompted review
Reply from Jacktop Casino
Dear F.,
Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns and the difficulties you’ve experienced.
We want to emphasize that our company does not provide any assurances or warranties regarding the legality of your use of the Website, especially in jurisdictions where gambling may be prohibited, regulated, or unregulated. It is solely your responsibility to understand and comply with the laws and regulations concerning online gambling in your country at all times.
We appreciate your patience and would like to assist you further with any specific issues you’re facing. For detailed support or clarification, please reach out to our customer support team via live chat. Our agents are available around the clock and will be more than happy to help resolve any concerns you may have.
Thank you for your understanding, and we look forward to assisting you.
Kind Regards,
Jacktop Casino Team
I've been playing here for about a…
I've been playing here for about a month now and I'm very happy with this casino! I liked the variety of deposit methods, it's very convenient. I was also pleased with the presence of attractive welcome bonuses for new players, it makes the game even more exciting.
July 17, 2024
Unprompted review
Reply from Jacktop Casino
Dear Kymani Wilkinson,
We're delighted to hear that you've had a fantastic experience with our casino over the past month! It's great to know that you find our variety of deposit methods convenient and that our welcome bonuses have added to your excitement.
Your satisfaction is our priority, and we're thrilled that our efforts have met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Thank you again for your kind words and happy gaming!
Kind Regards,
Jacktop Casino Team
The best casino!
The best casino!
Easy site navigation, fast loading games and their wide variety of games with a pleasant design and graphics.Registration and verification are fast and do not require additional confirmations.For me, this is a reliable casino, the support service is impeccable! This is a great casino in which you can spend a good evening.Recommended.
July 10, 2024
Unprompted review
Reply from Jacktop Casino
Dear Laura Maher,
Thank you so much for your wonderful feedback! We are thrilled to hear that you find our casino to be the best choice for your gaming experience.
We take pride in providing an easy-to-navigate site, fast-loading games, and a wide variety of games with appealing designs and graphics. It's fantastic to know that you found our registration and verification process smooth and efficient, without needing additional confirmations.
We strive to offer a reliable and enjoyable casino environment, and we're delighted that you appreciate our impeccable support service.
Thank you once again for recommending Jacktop Casino. We look forward to welcoming you for many more enjoyable evenings of gaming!
Kind Regards,
Jacktop Casino Team
Cool casino with a user-friendly…
Cool casino with a user-friendly interface and a variety of deposit and withdrawal methods! New players will love the quality and fast loading of the site.
July 6, 2024
Unprompted review
Reply from Jacktop Casino
Dear Hazel Clarke,
Thank you so much for your wonderful review of our online casino! We're thrilled that you find our casino cool and appreciate our user-friendly interface, as well as the variety of deposit and withdrawal methods we offer. Ensuring a smooth and convenient experience for our players is one of our top priorities.
We're also glad to hear that new players are enjoying the quality and fast loading of our site. It's important to us that everyone feels welcomed and has an enjoyable time exploring our games and features.
We value your feedback immensely and are committed to continuously improving our services.
Wishing you continued enjoyment and luck in your gaming adventures with us!
Kind Regards,
Jacktop Casino Team
Great experience and results
As a pro online gambler this was a very good experience. Great customer service and correct withdrawal handeling.
The games are good and fast.
TOP
July 8, 2024
Unprompted review
Reply from Jacktop Casino
Dear klant,
Thank you for your feedback and for choosing our casino for your gaming experience. We're thrilled to hear that you had a positive experience as a seasoned online gambler.
We strive to provide top-notch customer service and ensure smooth withdrawal processes for all our players. It's great to know that you found our customer service excellent and our handling of withdrawals correct.
We take pride in offering a wide selection of high-quality games that are both entertaining and fast-paced. Your feedback motivates us to continue improving and providing you with the best possible gaming experience.
Thank you once again for your kind words and for being a valued member of our casino community.
Kind Regards,
Jacktop Casino Team
The casino is top, everything is convenient and clear.
Here a bunch of exciting and top games.Convenient and intuitive interface makes the game in the online casino as pleasant and comfortable as possible.Rules are clear and good enough for players, everyone will be satisfied. Critical problems I have not found during the game. Recommended.
June 28, 2024
Unprompted review
Reply from Jacktop Casino
Dear Zain Baldwin,
Wow, what a fantastic review! We are overjoyed to hear that you find our casino top-notch in every aspect. Your detailed feedback about our intuitive interface, exciting games, and clear rules is incredibly valuable to us.
At Jacktop Casino, we focus on creating a seamless and enjoyable experience for all our players. Knowing that our efforts have met your expectations and provided you with a comfortable and enjoyable gaming environment is the best reward we could ask for.
We’re delighted that you haven't encountered any critical problems while playing. Our team works hard to ensure everything runs smoothly, and your recommendation means the world to us.
Should you have any suggestions or need assistance in the future, please feel free to reach out. We’re always to help!
Kind Regards,
Jacktop Casino Team
High level of comfort and regular…
High level of comfort and regular promotions and bonuses make playing at this casino a pleasure.It also has very attractive bonus programs for regular players.
June 27, 2024
Unprompted review
Reply from Jacktop Casino
Dear Emery Fraser,
Thank you for your glowing review!
We're ecstatic to hear that the level of comfort at our casino meets your expectations and that our regular promotions and bonuses enhance your gaming experience. Providing attractive bonus programs for our regular players is a priority for us, and it's wonderful to see that our efforts are appreciated.
Your feedback is invaluable and inspires us to continue delivering the best possible service.
Thanks again for your kind words and for being a valued member of our casino community!
Kind Regards,
Jacktop Casino Team
Biggest scam ever
Biggest scam ever, watch out, please!!! Do not play here, over the 100k only losts without any chance of winning. Learned the hard way!! Do not buy the cashmoney with high wagering, corrupt!
June 26, 2024
Unprompted review
Reply from Jacktop Casino
Dear Eddy,
Thank you for sharing your feedback with us.
We're sorry to hear about your experience, and we understand your frustration. Please note that game outcomes are entirely based on luck, and we do not control them.
However, if you believe there were discrepancies in how bets were settled or any other issues, we encourage you to reach out to our customer support team. They are available 24/7 via live chat or email to address any concerns raised in your review.
Your feedback is important to us, and we are committed to improving our services based on customer experiences.
Kind Regards,
Jacktop Casino Team
Because of maya she’s helping me always…
Because of maya she’s helping me always when I have questions. Good service 10/10
June 21, 2024
Unprompted review
Reply from Jacktop Casino
Dear Adib Erra,
Thank you so much for your kind words about Maya and our casino service. We strive to provide exceptional support and guidance to all our players, and it's wonderful to hear that Maya has been instrumental in assisting you whenever you've had questions. We believe in making your experience seamless and enjoyable, ensuring that every interaction is not just helpful but also enriching.
At our casino, we're dedicated to maintaining a standard of service that goes beyond expectations, and Maya exemplifies this commitment perfectly. Her dedication and expertise are invaluable to us, and we're thrilled that she has made such a positive impact on your experience.
Thank you once again for choosing Jacktop Casino! We look forward to continuing to provide you with excellent service and a gaming experience that exceeds your expectations.
Kind Regards,
Jacktop Casino Team
Great casino with good wins and chances…
Great casino with good wins and chances and good service if you want a bonus or free spins
June 20, 2024
Unprompted review
Reply from Jacktop Casino
Dear Cowboy Saffet,
Thank you for your wonderful review! We are thrilled to hear that you are enjoying your experience with us and that you've had good wins and chances.
It's great to know that our service has been helpful whenever you've sought bonuses or free spins. Providing our players with exciting promotions and rewards is something we take pride in, and we are glad to hear that you appreciate it.
If there's anything else we can do to enhance your experience or if you have any suggestions for us, please feel free to reach out. We are committed to ensuring that you have a fantastic time at our casino.
Thank you once again for your kind words and for being a valued member of our community!
Kind Regards,
Jacktop Casino Team
Good❤️❤️❤️❤️❤️❤️❤️❤️
June 18, 2024
Unprompted review
Reply from Jacktop Casino
Dear Margita,
Thank you so much for your wonderful feedback and the love you've shown for our online casino!
We are absolutely thrilled to receive your positive rating. Your satisfaction and enjoyment are our top priorities, and we are delighted that you had a great experience with us.
Your support means a lot to us, and we are committed to continuing to provide you with a fantastic gaming experience filled with excitement and fun.
Thank you once again for choosing our casino. We look forward to welcoming you back for more thrilling moments!
Kind Regards,
Jacktop Casino Team
Always nice and good to play!
Always nice and good to play!! Many games and live games to play🤑 Fast cash out and service!!
June 17, 2024
Unprompted review
Reply from Jacktop Casino
Dear Gijs Schadewijk,
Thank you for your positive feedback!
We're thrilled to hear that you enjoy playing at our online casino. Providing a wide variety of games, including live games, is something we strive for to ensure an exciting experience for all our players. We're also glad to hear that you find our cash-out process fast and our service satisfactory.
If there's anything else we can do to enhance your gaming experience or if you have any suggestions for us, please feel free to let us know. We're here to make sure your time with us is enjoyable and rewarding.
Thank you once again for your kind words. We look forward to continuing to provide you with great games and excellent service.
Kind Regards,
Jacktop Casino Team
Be very carreful not play here why…
Be very carreful not play here why because of that:after I play much money here around 10.000 euro and everything was in order I want to withdraw 6000 euro after 3 minute my account show like was not verificated yet could you imagine that?But before the account was verify and all good!!They ask for a statament of the bank after I prove so many times they say is not good!Please people do not play here!!
June 7, 2024
Unprompted review
Reply from Jacktop Casino
Dear George Arbanas,
Thank you for sharing your experience with us. We apologize for any inconvenience you've encountered during the verification process. Ensuring the security and integrity of our platform is paramount to us, which is why we have specific requirements for document verification.
We understand that verification can sometimes be challenging, but it's essential to maintain fairness and compliance with regulatory standards.
If you're experiencing difficulties with the verification of your account, please reach out to our support team via live chat or email. They are dedicated to assisting you promptly and ensuring that the verification process is as smooth as possible.
We value your feedback and take your concerns seriously. Rest assured, we are committed to resolving any issues you may have encountered. Your satisfaction is our priority, and we strive to improve based on customer input.
Kind Regards,
Jacktop Casino Team
Jacktop is a bad casino.
Jacktop is a bad casino.
They don't care about costumers and don't respond to your mails when they don't like it anymore. They do not follow any rules or law so be aware that your money is not save with Jacktop.
January 10, 2024
Unprompted review
A good casino
A good casino, my personal Manager Sandra is always there for me when I need here. Quick payouts en reliable.
May 18, 2024
Unprompted review
Reply from Jacktop Casino
Dear Johan Van Galen,
Thank you for sharing your experience with us!
We're thrilled to hear that you've had a positive experience. Providing reliable service and quick payouts are fundamental aspects of our commitment to our players, and we're delighted that you've found these to be consistent.
It's wonderful to hear that Sandra, your personal VIP manager, has been there for you whenever you've needed assistance. Our team takes great pride in providing personalized support to each of our players, and Sandra exemplifies our dedication to ensuring that every player feels valued and supported.
Your satisfaction is our top priority, and we're grateful for the trust you've placed in us.
Thank you for choosing our casino, and we look forward to continuing to provide you with exceptional service and entertainment.
Kind Regards,
Jacktop Casino Team
Reply from Jacktop Casino
Dear Delano Hofmann,
Thank you for your feedback! We're glad to hear that you found our casino enjoyable.
At Jacktop Casino, we strive to provide a top-notch gaming experience for all our players. Whether it's our wide selection of games, user-friendly interface, or responsive customer support, we're committed to ensuring that every aspect of your time with us is positive.
If there's anything specific you particularly enjoyed about your experience, or if you have any suggestions for how we can make it even better, please feel free to let us know. Your input is invaluable to us as we continue to improve and refine our services.
Once again, thank you for choosing us. We look forward to welcoming you back for more fun and excitement in the future!
Kind Regards,
Jacktop Casino Team
Had a good conversation with Thomas
Had a good conversation with Thomas. He helped me out pretty fast :)
May 7, 2024
Unprompted review
Reply from Jacktop Casino
Dear Isabel ten Caat,
Thank you for sharing your positive experience with our casino, particularly your interaction with our agent Thomas. We are delighted to hear that Thomas provided you with exceptional assistance promptly, contributing to your overall satisfaction.
At our casino, we prioritize providing top-notch customer service, and it's gratifying to receive such positive feedback from valued players like yourself. We will be sure to commend Thomas for his excellent service and dedication to ensuring a smooth and enjoyable experience for our players.
If you ever have any questions, concerns, or further feedback, please do not hesitate to reach out to us. Our dedicated team is always here to assist you and ensure that your experience with us remains positive and memorable.
Thank you once again for choosing our platform. We look forward to welcoming you back for more enjoyable gaming experiences!
Kind Regards,
Jacktop Casino Team
Manager Eva was sincerely helpful and…
Manager Eva was sincerely helpful and made me happy. I was satisfied.
April 26, 2024
Unprompted review
Reply from Jacktop Casino
Dear klant,
Thanks a ton for sharing your experience with us!
We're stoked to hear that Manager Eva left such a positive impression on you. Nothing makes us happier than knowing our team members are hitting the mark.
Eva's dedication to making sure you're not just satisfied, but genuinely happy, is what we're all about. We'll make sure to pass along your kind words – they'll definitely put a smile on her face and fuel her passion even more.
Remember, if you need anything else or just want to share some good vibes, don't hesitate to contact our support team.
Cheers to more awesome experiences ahead!
Kind Regards,
Jacktop Casino Team
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