Jacobite Solutions Reviews 81

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Communication with the merchant is fluid, sincere, and user-friendly. The products are exactly as offered. Shipments are made by regular mail which reduces shipping costs. UPS is the worst, for us at... See more

Rated 5 out of 5 stars

Shipping took a while thanks to our donk of a president but once it started shipping I got all the shipping notifications/bells/whistles and had accurate tracking to receive it asap. I heard about t... See more

Rated 3 out of 5 stars

Things seemed to ship much later than implied with no communication except for automated processing notices. Shipping notice came from Royal Mail instead of from the vendor, and received two requests... See more

Company replied

Rated 5 out of 5 stars

Bought a couple of utility webbing belts, having bought one previously and been massively impressed with the quality and workmanship. Fed up with thinner belts that seem to be provided with outdoor tr... See more

Company details

  1. Security Equipment Store

Written by the company

Jacobite Solutions is a manufacturer of Police, Tactical, Survival and Working Dog equipment that also deals in used surplus equipment and offers custom work.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

81 reviews

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Rated 3 out of 5 stars

Things seemed to ship much later than…

Things seemed to ship much later than implied with no communication except for automated processing notices. Shipping notice came from Royal Mail instead of from the vendor, and received two requests to review items before the item had left the UK

December 28, 2025
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Reply from Jacobite Solutions

Hi James, sorry if there was a lack of comms on our part, that's my fault.
We experienced an unprecedented amount of snowfall at the end of December and start of January that pretty much had our whole area (NE Scotland) at a standstill. This meant Royal Mail were severely delayed in collecting packages and getting foreign bound packages to the outbound airport (London).
As for shipping notices coming from Royal Mail and not us, that's pretty standard, RM know where the package is better than we do and their updates are automated.
The review requests are also automated to send after 2 weeks, but I should probably change that as we have a fair bit of foreign custom.

Again, comms should have been better on our end, that's my bad. I hope this doesn't put you off from using us again in the future.
-Rob (Director)

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Rated 5 out of 5 stars

Simple

Simple, straightforward, no fuss
Pretty much like the two belts I ordered

November 25, 2025
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Rated 5 out of 5 stars

Great Turtle bag

I saw the email and jumped on the purchase of the Turtle bag. Not only was it despatched quickly a great choice of carrier ensure it arrived quickly also, even before I’d finished my Kit Kat. (Only joking). A really great store and will be shopping again.

July 17, 2025
Rated 5 out of 5 stars

Great wee company

I've been looking for a belt for ages and I came across this great wee Scottish company and the belt I bought from them is great.
Nice clean and easy to use website and I got my order in a few days

July 12, 2025

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