Very helpful staff, especially Kiran, who answered all my questions fully and never rushed me. Car delivered on time and delivery driver very friendly and helpful. Only downside is that the car arrive... See more
Company replied
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Review summary
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The experience was very professional throughout. I only bought a 2016 Range Rover Evoque but felt like it was truly a new car purchase experience. Staff were helpful and not pushy in anyway and highl... See more
Company replied
Great service from contacting via the phone to getting the car. Viewed the car and took away the next day. I had a great experience getting my car. The process was smooth from start to finish, and eve... See more
Company replied
I purchased my car from Jagland Empire Ltd on 11 January 2026 and had a very positive experience. The whole process was smooth, clear, and well organised from start to finish. The team was friend... See more
Company details
About Jagland Empire Ltd
Written by the company
Jagland Empire Ltd is an independent car supermarket with a wide range of vehicles from all the main manufacturers. Whether you want a luxury car or something practical, we have got options that suit different budgets.
We aim to make buying a car as simple as possible. We offer competitive prices, flexible finance, and nationwide delivery, so you can get your car without any hassle.
Our team is here to help with any questions, and we provide warranty products to give you extra peace of mind.
We are proud to have been Highly Rated for Customer Service by Auto Trader. Thousands of customers have trusted us to help them find the right car.
Browse our stock online or get in touch to see how we can help you.
Contact info
3 King Street, HX1 1SR, Halifax, United Kingdom
- 01422 321111
- sales@jaglandempire.co.uk
- jaglandempire.co.uk
4.1
Great
877 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 1 month
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Reply from Jagland Empire Ltd
Thanks Ben! We are thrilled you enjoyed your experience. It’s great to know everything went smoothly.
Many Thanks,
Customer Service Team
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Great Dealer
Good service, friendly and helpful staff. Would recommend to others!
January 10, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Daren! We are happy to hear you found our staff friendly and helpful, and that you would recommend us to others.
Many Thanks,
Customer Service Team
I had a great experience buying my car…
I had a great experience buying my car here. Adam was the salesperson who helped me, and he was professional, honest, and very knowledgeable. He made the entire process smooth and stress-free, and the car was exactly as described. I highly recommend this dealership, especially if you get the chance to work with Adam.
January 21, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Laura! We are thrilled Adam could make the process smooth and stress-free. It is great to hear the car was exactly as described and that you had a positive experience.
Many Thanks,
Customer Service Team
Reply from Jagland Empire Ltd
Thanks Nicholas! We are glad you found the team friendly and the service quick.
Many Thanks,
Customer Service Team
I had a fantastic experience
I had a fantastic experience at Jagland, the entire process was smooth and transparent.
Zack was helpful in answering all my questions without any pressure. The car is in perfect condition, I will highly recommend
January 13, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks H B! We are delighted the process was smooth and transparent. It is great to hear Zack could answer all your questions and that the car is in perfect condition.
Many Thanks,
Customer Service Team
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The car was as stated in the advert and…
The car was as stated in the advert and although there was a long wait before it was ready to drive away, the staff kept us updated and offered hot drinks. Also valeted the car before I left
January 16, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Andy! We are glad the car met your expectations and that the team kept you updated while you waited. It is great to hear you enjoyed the experience and that your car was valeted before collection.
Many Thanks,
Customer Service Team
The experience was made so simple by…
The experience was made so simple by all the staff I was greeted on the forecourt taken into a beautiful professional reception where I was greeted by one of the sales staff who laid everything out in front of me made it very easy to understand if anybody is looking to buy a car you will be amazed by the professional professionalism of these guys 10/10
January 12, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks! We are happy the team made everything simple and clear for you. It is great to hear you were impressed by the professionalism and layout of the process.
Many Thanks,
Customer Service Team
Smooth transaction from the start.
Smooth transaction from the start.
January 19, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Ted! We are glad the transaction went smoothly from start to finish.
Many Thanks,
Customer Service Team
The freedom to be able to walk around…
The freedom to be able to walk around and look at the large selection of cars available without any pressure is great. Nice cars and a good variety of models and price ranges.
January 15, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Lee! We are glad you enjoyed browsing our large selection of cars without any pressure. It is great to hear you liked the variety of models and price ranges.
Many Thanks,
Customer Service Team
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Great and very understanding Adam great…
Great and very understanding Adam great guy
January 17, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Joe! We are so happy to hear Adam looked after you and made everything straightforward. We really appreciate your feedback.
Many Thanks,
Customer Service Team
Nice and easy
January 17, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Mark! We are glad the process was nice and easy for you. It is great to hear everything went smoothly.
Many Thanks,
Customer Service Team
Great experience
Great experience, will certainly consider them the next time I need a car.
January 12, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Adie! We are really pleased you had a great experience and that you will consider us again in the future.
Many Thanks,
Customer Service Team
Smooth and hassle-free car purchase
I purchased my car from Jagland Empire Ltd on 11 January 2026 and had a very positive experience.
The whole process was smooth, clear, and well organised from start to finish.
The team was friendly, professional, and answered all my questions honestly.
The car was exactly as described and presented well on collection.
Overall, I’m very happy with the service and would recommend Jagland Empire Ltd to others.
Thank you
January 11, 2026
Unprompted review
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Remember! I told you so!
4 months on and we still wait for the car or any update. Car was sold dodgy. Milege alteration concerns. Over 15k worth of damage. Dodgy MOT cover ups. Independent engineer checks. Car ran good for first 3 weeks then disaster. All proving to be dodgy before sale. Lucky my kids wasnt killed when it suddenly broke down on the motorway.
They sell the cars with smiles and giggles leading you to not think anything is dodgy. Customer service as not responded and actually stated they did not want to contact us anymore.
Cowboys! Do not leave a review until atleast 28days. See how they deal with snagging issues!
September 8, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Nathan! We are very sorry to hear your experience was so frustrating. We take concerns like this seriously and would encourage you to contact us directly so we can fully review the situation.
Many Thanks,
Customer Service Team
Great service
From the first contact phone call right through to receiving the keys to our dream car everyone at Jagland Empire Ltd showed great profesionalism friendliness and curtasy
January 10, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Michael! We are really happy the whole process went smoothly and that you felt well looked after. It is great to hear you are enjoying your dream car.
Many Thanks,
Customer Service Team
Reply from Jagland Empire Ltd
Thanks Connor! We are happy to hear you found the service quick and efficient. It is great to know the team could help you from start to finish.
Many Thanks,
Customer Service Team
5* review
Great service from contacting via the phone to getting the car. Viewed the car and took away the next day. I had a great experience getting my car. The process was smooth from start to finish, and everything was clearly explained with no pressure. The staff was professional, helpful, and took the time to answer all my questions. I’m very happy with my car and felt confident in my purchase. I would definitely recommend this place to anyone looking for a reliable and stress-free car-buying experience.
January 10, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Miss Richardson! We are delighted your experience was smooth and stress-free. It is fantastic to hear you felt confident in your purchase and enjoyed the process.
Many Thanks,
Customer Service Team
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Very polite and helpful very well…
Very polite and helpful very well looked after very knowledgeable and understanding
Feel appreciated at all times
Extremely well looked after by salesman Zack
January 10, 2026
Unprompted review
Reply from Jagland Empire Ltd
Thanks Nick! We are thrilled Zack could make you feel well looked after. It is great to hear you felt appreciated and supported throughout.
Many Thanks,
Customer Service Team
Just coming on to rewrite my original…
Just coming on to rewrite my original comments and reduce my score from five to two stars.
Although friendly and offered the world at the time.
Found repair to exhaust they made was to wire up back box. Since removed.
Rear camera to be ordered and sent on to me never came.
Wasn’t told about no V5 so had to order my own after calling to ask them if they had sent it off two weeks after sale. £25 never given back although promised.
Engine light came back on after a week which I’ve fixed myself.
Still over all happy with car but not the misleading niceness of the service.
December 16, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks for your feedback, Craig. We are glad you’re happy with the car overall. We apologise for any communication issues regarding the rear camera and V5, and for any inconvenience caused. If you still have any specific issues then email us at sales@megacarsupermarket.co.uk with your vehicle registration number as a reference.
Many Thanks,
Customer Support
Most horrible experience of my life
Most horrible experience of my life! Within 2 months of buying the car, lost over £10k getting rid of the pile of rubbish they sold me. The place should be investigated and close down. Please stay well clear of this place. I promise you, you will live to regret it
February 1, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks for your feedback. We take all customer concerns seriously and aim to provide professional and transparent service with every vehicle we sell. If you have any specific issues you would like to discuss, can you contact us directly at sales@megacarsupermarket.co.uk so we can assist.
Many Thanks,
Customer Support
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