Very helpful staff, especially Kiran, who answered all my questions fully and never rushed me. Car delivered on time and delivery driver very friendly and helpful. Only downside is that the car arrive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The experience was very professional throughout. I only bought a 2016 Range Rover Evoque but felt like it was truly a new car purchase experience. Staff were helpful and not pushy in anyway and highl... See more
Company replied
Great service from contacting via the phone to getting the car. Viewed the car and took away the next day. I had a great experience getting my car. The process was smooth from start to finish, and eve... See more
Company replied
I purchased my car from Jagland Empire Ltd on 11 January 2026 and had a very positive experience. The whole process was smooth, clear, and well organised from start to finish. The team was friend... See more
Company details
About Jagland Empire Ltd
Written by the company
Jagland Empire Ltd is an independent car supermarket with a wide range of vehicles from all the main manufacturers. Whether you want a luxury car or something practical, we have got options that suit different budgets.
We aim to make buying a car as simple as possible. We offer competitive prices, flexible finance, and nationwide delivery, so you can get your car without any hassle.
Our team is here to help with any questions, and we provide warranty products to give you extra peace of mind.
We are proud to have been Highly Rated for Customer Service by Auto Trader. Thousands of customers have trusted us to help them find the right car.
Browse our stock online or get in touch to see how we can help you.
Contact info
3 King Street, HX1 1SR, Halifax, United Kingdom
- 01422 321111
- sales@jaglandempire.co.uk
- jaglandempire.co.uk
4.1
Great
877 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Bought a jag f-pace
Bought a jag f-pace
Very nice car & easy transaction
Nice staff would defo buy again from them
December 1, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks for your feedback! We’re delighted you’re happy with your Jaguar F-Pace and that the process was easy. We really appreciate your kind words and look forward to welcoming you back in the future.
Many Thanks,
Customer Support
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Car we booked test drive an travelled…
Car we pre booked test drive, got email confirmation an travelled miles for not even here.
Not 1 word of apology.
Rude staff. Guy on phone particularly awful.
Avoid.
Bought way better one from main dealer. Dodged a bullet.... see other reviews of this place.
December 9, 2025
Unprompted review
Reply from Jagland Empire Ltd
We sorry your test drive didn’t go as expected, Michael. If you’d like to re-book, please email sales@megacarsupermarket.co.uk with a day and time that suits you as we require appointments in advance.
Many thanks,
Customer Service Team
Such a reliable professional service
Such a reliable professional service, we bought Merchandise GLA and drive home to London, everyone in company did look after us start to end, highly recommend
November 22, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks so much for your kind words. We are delighted you had a smooth experience with your new Mercedes Benz GLA and that our team could support you from start to finish.
Many Thanks,
Customer Service Team
READ THIS THANK ME LATER
3/4 of the reviews on here are bought by offering existing customers incentives and offers and deduction on prices. We were a victim to this awful company and would urge ANYONE to stay away and spend your money on a decent vehicle. anyhoo DO NOT BELIEVE THE POSITIVE REVIEWS, BELIEVE ME.
October 30, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks for your feedback, Richard! We take all reviews and customer concerns seriously. All reviews on our site reflect genuine customer experiences, and we do not offer incentives in exchange for positive reviews. If you would like to discuss any specific issues, can you email us at sales@megacarsupermarket.co.uk with the vehicle registration number as reference.
Many Thanks,
Customer Support
Read this review
I would start by saying one star is generous!! This used car sales company is absolutely appalling!! The after sales service is this. We will never speak to you again once we’ve sold you the car. We had a few issues that needed resolving they were not one bit interested in getting these sorted. I would personally go elsewhere to buy a car where people care about customer service.
November 2, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thank you for your feedback, Russell. We're sorry to hear about your experience. Can you email sales@megacarsupermarket.co.uk with your registration number so we can review and assist you.
Many Thanks,
Customer Service Team
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They were friendly and effiecent and…helpful
They were friendly and effienct..and helpful..i will be going back to purchase another car off them in the future and the prices are lower than most other dealers
November 7, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Nick! We are glad you found our team friendly, efficient, and helpful. It is great to hear your experience was smooth and enjoyable.
Many Thanks,
Customer Service Team
Helpful team
Helpful team, had a question got back to me the same day to resolve.
would recommended!
November 25, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Laura! We are glad our team was able to respond quickly and resolve your question. It is great to hear you would recommend us.
Many Thanks,
Customer Service Team
Landrover
Nice people shame it had to go back to garage a few days after buying and still not got it back but they are fixing it so can not really complain
November 24, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Louise! We are glad our team are resolving the issue with your vehicle. We appreciate your patience and are pleased you are able to enjoy your Landrover in the meantime.
Many Thanks,
Customer Service Team
Great dealership
Great dealership, quick collection of car and friendly staff.
November 22, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Rich! We are glad you had a smooth experience and found our team friendly. It is always a pleasure to help our customers find the perfect car.
Many Thanks,
Customer Service Team
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What can i say ???
Asked when i wanted to collect, put off twice, given a time to collect wasnt ready for 2hrs later. Key was broken, piece of trim missing off car, wasnt Full years Mot as i was told it would be. Fuel tank on the red. However did get offered a good warranty. Love the car. Very clean.
November 22, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Joanna! We are glad you are happy with your car and the warranty offered. We are sorry your collection did not go as smoothly as expected and will use this as feedback to improve our services.
Many Thanks,
Customer Service Team
Easy to dealWith
The team were really helpful, car was as described and they were very easy to deal with. Drove away the same day
November 7, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Mr Woodbridge! We are glad you found our team helpful and that your car was as described. It is great to hear everything went smoothly for you.
Many Thanks,
Customer Service Team
Great experience with this company
Great experience with this company! Everyone we dealt with were very helpful and knowledgeable. Everything was straight forward and easy. Would definitely recommend to family and friends!
Thanks for an amazing experience:)
November 15, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Chloe! We are glad you found our team helpful and that the process was straightforward. It is wonderful to hear you would recommend us to family and friends.
Many Thanks,
Customer Service Team
Helpful staff.
Very helpful staff, especially Kiran, who answered all my questions fully and never rushed me. Car delivered on time and delivery driver very friendly and helpful. Only downside is that the car arrived without the mats but the delivery driver thought they'd probably forgotten to put them back in after the valet and he said he'd tell them.
November 22, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Brian! We are glad Kiran and our team were able to answer all your questions and deliver your car on time.
Many Thanks,
Customer Service Team
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Reply from Jagland Empire Ltd
Thanks Rio! We are glad you found our service great all round. It is wonderful to hear your experience was smooth and enjoyable.
Many Thanks,
Customer Service Team
The guys at jagland were super easy to…
The guys at jagland were super easy to do business with, quick to respond to any questions I had, great team will definitely use again
October 25, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Kyl! We are glad you found our team easy to deal with and quick to respond to your questions. It is great to hear you would use us again.
Many Thanks,
Customer Service Team
If I could give no stars I would
If I could give no stars I would! Car purchased less than a year ago failed mot due to an issue that obviously existed when I bought the car - can I speak to anyone to help resolve the issue NO!!! Avold this business like the plague worse decision I ever made buying from them.
November 22, 2025
Unprompted review
Reply from Jagland Empire Ltd
We’re sorry to hear about your experience, Andy. Please email info@consumersupport.co.uk with your registration number so we can review and assist you.
Many Thanks,
Customer Service Team
Don’t commit to this payment plan waste of time if you need your car fixed asap wouldn’t mind if it was a big problem but not even sure if they are happy to fix your problems just seems like they pass you from pillar to post
They won’t help after paying money they expect you to have a broke car for weeks there is no help for quick service don’t see what the point is in paying mise aswell just save the money up and fix your car yourself
November 21, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Tommy! We are glad you enjoyed your deal and found our team welcoming. It is great to hear you had a quick and smooth experience with your new car.
Many Thanks,
Customer Service Team
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I bought a Jag!
Had a demanding process to get the loan processed, and they were very helpful and understanding. I would definitely recommend them.
November 6, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Gregg! We are glad our team was helpful and understanding during the loan process. It is wonderful to hear you would recommend us.
Many Thanks,
Customer Service Team
Great communication
Great communication at all times! Very helpful staff and delivery was nice and easy.
November 19, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Kev! We are glad you found our communication clear and our team helpful. It is great to hear your delivery went smoothly.
Many Thanks,
Customer Service Team
From first finding the vehicle
From first finding the vehicle, to collecting it I knew where we were at each stage of the process.
November 14, 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks Bob! We are glad you felt informed at every stage of the process. It is wonderful to hear your experience from start to finish was smooth.
Many Thanks,
Customer Service Team
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