Jane Packer Reviews 

Excellent range of flower arrangements at very reasonable prices. I wouldn’t buy my flowera from anywhere else.

The order process and product were of the high standard expected. However the delivery process was poor. I received zero communication about delivery after placing the order which is extremely disappointing. Fortunately the recipient told me the flowers had been received

The delivery was a mess. You gave an option for a Sunday delivery and then didn’t deliver until the Tuesday. The flowers were dumped at the front door (since no one was home like they would have been on the Sunday and Monday) so the flowers were spoiled when the recipients finally got home and found them.

I wrote a review on July 20th expressing my disappointment at the beautiful Jane Packer hat box display that died on day 4 . I was contacted by Sue from the customer services team at Jane Packer who was very understanding and kindly offered to send an upgraded bouquet as a replacement. i spoke to my family and we agreed that this is a very kind and sympathetic gesture and so accepted. The date of delivery was agreed and a beautiful bouquet of flowers arrived for my brother to take to the graves. He claimed 'this is the best bouquet ive ever seen! They are stunning!' Sue also included a small vase perfect for the flowers to stand on my mothers grave. We were celebrating her and her triplets sisters birthday as we do each year and this beautiful replacement whilst it wasn't on her birthday was greatfully received . Thank you Sue and the team at Jane Packer for reaching out to me, for your kindness and understanding. It made a real difference to me and my family . Beyond Grateful for your human kindness, understanding and generosity .

Maureen x

The flowers arrived on the right day but didn’t last more than three days - very disappointing.

I bought the flowers so I could take them as a gift to my friend - I therefore left the packaging intact when delivered and the package stayed upright from delivery until I got to my friend’s house. On opening the package it was clear that DHL had not taken the same care as I had. The flowers inside were on a tilt and several had been dislodged. I am a regular Jane Packer customer and I was affronted at what was unpacked at my friend’s house. I am almost certain that DHL were to blame but that doesn’t help my experience. Sorry, I will not be returning.

A beautiful colourful bouquet has arrived to lift my spirits during this very intense heat! Well done Jane Packer.

Gorgeous bouquet
Delivered in timely fashion

Apparently very nice flowers. They arrived very dry but recovered after 24 hours with tlc.
I had ordered the flowers as a gift, but it was I who received all the delivery messages, not the recipient which would have been much more helpful - particularly as it turned out they were out when the delivery was made. Fortunately someone visiting took them off the sunny doorstep within about 20 minutes of delivery.

Beautiful orchids, delivered exactly as promised.

Delivered on time and in immaculate condition. What else could one want?

Lovely flowers but they arrived with four of the rose heads knocked off and a few had dried theee days later

I ordered a beautiful bunch of peones which were unfortunately delayed in their delivery due to an issue with the courier. When I raised the issue of the delay with Jane Packer, they immediately made arrangements for a new, even bigger more beautiful bunch to be delivered the next day. Sue could not have been more helpful or easier to deal with, a huge thank you for fixing the problem for me and giving my friend such a treat.

Beautiful flowers wonderfully presented

Absolutely BEAUTIFUL, as always.
It was for my daughter's Birthday, she loved them.
Thank you.

The flowers were shipped on Friday and by Monday they were already wilted and looked close to dead. For flowers that are meant to be fresh and presentable, this is simply not a good experience.
I expected a better standard, especially given that flowers are often bought for special occasions and should last more than just a couple of days. The quality did not match expectations at all, unfortunately.

Good evening, the flowers I ordered on Sunday arrived today in a very bad condition. I will send some photos for you. I think I'm in tittle for a reimbursement.

Excellent beautiful fresh flowers in a hat box, get my flowers from their regularly

nowhere near as good as they were. amazing how they have a premium product then get you to pay delivery. Website is confusing - you book valentines flowers then is unclear if you have to pay extra for a sat (14 Feb) delivery