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Japansdates Reviews 897

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the staff, describing them as friendly, nice, and helpful. People also find the website well-organized and easy to use, with some enjoying the interactions they have with other users on the platform. However, a significant number of people are dissatisfied with the pricing structure, finding the costs for credits and communication methods to be excessively high compared to other dating sites. Some users also experienced issues with the website and user experience, such as messages disappearing, being logged out unexpectedly, or difficulty deleting their profiles. Additionally, some customers found the payment system confusing and felt pressured to commit financially before fully understanding the platform.

What people talk about most

Website

Customers had ambiguous experiences with the website. Many reviewers expressed significant dissatisfaction,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some customers praise the fast process, clear... See more

Price

Clients share negative opinions on price, consistently expressing dissatisfaction with the high costs. Many... See more

Staff

Customers consistently express satisfaction with the staff, highlighting their friendliness, professionalism,... See more

Payment

Users describe negative interactions with payment, primarily due to a credit-based system where they must pay... See more

Reviews shaping this summary

Rated 3 out of 5 stars

To keep the trust within oneself. Ppl entrust their faith my posting credentials, respect n never judge the book by its cover.Everybody going through a rough time, mentally, emotionally & physicall... See more

Company replied

Rated 3 out of 5 stars

Deleting the profile was tedious. It was only done after chatting with Oscar. However, Oscar was also difficult to convince of the intention to delete it. He had tried to keep me on the platform. If y... See more

Company replied

Rated 4 out of 5 stars

4 stars being great, but it's sooooooo expensive on this site. It costs much more than other dating sites. I can't keep up with the expensive costs for 2 credits per chat message and 30 credits to sen... See more

Company replied

Rated 3 out of 5 stars

I am new, I cannot judge any better than average. A problem, I was having a nice conversation and I got cut off mid sentence. Greed !!

Company replied


Company details

  1. #20 of 26 best companies in Dating Service

About Japansdates

Written by the company

Japansdates

Japansdates is an online dating platform for those who want more than just conversation — it’s for those who seek meaningful connections through cultural exchange. Whether you're curious about new customs or want to share your own, this is a space to do so through respectful and open-minded communication.

The platform provides an opportunity to interact with people from different walks of life, allowing your social world to expand one dialogue at a time. From stories about daily life to insights into traditions, Japansdates brings a refreshing approach to online dating — one that celebrates diversity and curiosity.

It’s not about where you're from, but what you bring to the conversation. Here, each interaction can inspire new ways of thinking, spark joy, and even offer comfort through shared values and experiences. Japansdates is a welcoming environment where inspiring emotional growth happens through conversations that matter.

If you’re looking for a place to connect through curiosity and shared perspective, Japansdates invites you to experience dating with a more meaningful rhythm. Let every message be a step toward learning, self-discovery, and a deeper understanding of others.


Contact info

3.5

Average

TrustScore 3.5 out of 5

897 reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

My dissatisfaction stems from not…

My dissatisfaction stems from not knowing what "community standards" I violated. I accept the permanent suspension. Rather than a vague statement, specific violations should be listed.

April 8, 2026
Japansdates logo

Reply from Japansdates

Hi Richard,

Account actions are based on our Community Standards and Terms of Service, and in some cases details may be limited due to security and compliance reasons.

If you’d like a more detailed review of your case, we recommend reaching out to our support team at support@japansdates.help. They can look into your situation carefully and provide any clarification available.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Modesty

I love the people popping here because they are cool headed with great lifestyle

April 9, 2025
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Reply from Japansdates

Hi there,

Really nice to hear it’s been enjoyable for you so far!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Everything is going great n I love it

Everything is going great n I love it, ladies are very nice..

April 9, 2026
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Reply from Japansdates

Hi there,

That’s awesome, hope you keep finding people you connect with!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Good and nice

Good and nice

April 9, 2026
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Reply from Japansdates

Hi Shel,

Happy it’s been a good experience on your side!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

All women are bots

April 7, 2026
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Reply from Japansdates

Hi there,

Safety and security are our top priorities. Many profiles on the platform go through verification processes, and we maintain a zero-tolerance policy for fraud or misuse. If you ever notice anything that seems suspicious, you can report it directly or contact our support team at support@japansdates.help so it can be reviewed.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Sylvia was very helpful and took care…

Sylvia was very helpful and took care of me very well! I appreciate great service and Sylvia did that for me.

April 8, 2026
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Reply from Japansdates

Hi Dug,

Sounds like you’re off to a good start, love to see it!

Best wishes,
Sarah from Japansdates

Rated 4 out of 5 stars

Amy was helpful

Amy was helpful, and directed me in the right direction.

April 7, 2026
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Reply from Japansdates

Hi Ken,

Good to hear it’s been a smooth experience for you!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

nobody asking for my cashapp

nobody asking for my cashapp in the first five minutes. actual normal conversations.

April 1, 2026
Unprompted review
Japansdates logo

Reply from Japansdates

Hi there,

Good to hear it’s been a smooth experience for you!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

Scam profiles

Scam profiles. There is nobody from Japan actually

April 8, 2026
Japansdates logo

Reply from Japansdates

Hi Konstantin,

We are committed to maintaining a diverse and global community, the availability of profiles may vary depending on location and activity. At the same time, we apply verification and moderation measures to keep the platform safe. If you have concerns about specific profiles, please report them or contact support@japansdates.help for review.

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars
Japansdates logo

Reply from Japansdates

Hi there,

You need credits to access certain services on our platform, while registration and some features are free. You can decide how you communicate and manage your experience based on your preferences.

If you have any questions about credits or packages, please contact our support team at support@japansdates.help.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Love this website.

Love this website.My only problem is having enough money to build a stable relationship.I might be forced to delete my account because financially I can’t afford it being on a fixed income and many bills

April 6, 2026
Unprompted review
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Reply from Japansdates

Hi Joesph,

Love hearing that!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

you want money

you want money, not mather wat
shity place

April 7, 2026
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Reply from Japansdates

Hi there,

While registration and basic features are free, you need credits to access certain services on our platform. You can manage your activity and decide how you want to interact at any time.

If you have any questions or would like more details, please contact our support team at support@japansdates.help.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Is easy and funny

April 6, 2026
Japansdates logo

Reply from Japansdates

Hi Rocael,

Glad you’re finding it enjoyable and easy to use so far!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Japans dates provided a wonderful place

Japans dates provided a wonderful place to communicate with others. I really enjoyed the talks I've had on this sight. Decent selection of women. some international which is interesting. translator works okay.

March 18, 2026
Unprompted review
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Reply from Japansdates

Hi Archon,

Nice, sounds like you’re making the most out of it already!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

Pricing is bad

April 6, 2026
Japansdates logo

Reply from Japansdates

Hi Kaleb,

You can sign up and explore parts of the platform for free, while additional features use credits depending on how you choose to interact.

If you’d like to check available options or have any questions, feel free to contact us at support@japansdates.help.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

I was lucky this time.

I was lucky this time.
I signed up here out of curiosity.
I think I've been here for a week already.
I understood the rules of the game.
But I have one suggestion.
I think you used a lot of text and long explanations for the rules.
In my humble opinion you should simplify the explanation of how everything works here.
And of course, messages should be cheaper, including pictures.
I think that way you can make more profit and the users have more and longer fun.
And not only fun, they would be more confident in their decisions and the recommendations for using your site would be higher. Therefore, a higher profit for your company.
And finally one more time
Reduce the costs of consumers, that is, your members.
And screw up game rules explanations.
Thank you very much for everything.
Nenad Dinic 👋👋👋👍
Thank you for
That's my opinion

April 5, 2026
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Reply from Japansdates

Hi there,

Love that you’re enjoying the interactions, that’s what matters most!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Graet

Graet! Women anwser you quickly

April 4, 2026
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Reply from Japansdates

Hi Ed,

Sounds like things are going well for you here!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

you dont really let people contact the…

you dont really let people contact the ladies, you block them or me... u want money too soon when nothing is happening.. if you want to keep customers , better change what you do....

April 2, 2026
Unprompted review
Japansdates logo

Reply from Japansdates

Hi there,

Our platform is designed as a space for building connections online, and different features are available depending on how users choose to interact.

If something in your experience felt unclear or didn’t work as expected, we’d really like to take a closer look and understand your situation better.

Please contact us at support@japansdates.help, using the email connected to your account so our team can review everything in detail and assist you further.

Best wishes,
Sarah from Japansdates

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