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Japansdates Reviews 897

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the staff, describing them as friendly, nice, and helpful. People also find the website well-organized and easy to use, with some enjoying the interactions they have with other users on the platform. However, a significant number of people are dissatisfied with the pricing structure, finding the costs for credits and communication methods to be excessively high compared to other dating sites. Some users also experienced issues with the website and user experience, such as messages disappearing, being logged out unexpectedly, or difficulty deleting their profiles. Additionally, some customers found the payment system confusing and felt pressured to commit financially before fully understanding the platform.

What people talk about most

Website

Customers had ambiguous experiences with the website. Many reviewers expressed significant dissatisfaction,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some customers praise the fast process, clear... See more

Price

Clients share negative opinions on price, consistently expressing dissatisfaction with the high costs. Many... See more

Staff

Customers consistently express satisfaction with the staff, highlighting their friendliness, professionalism,... See more

Payment

Users describe negative interactions with payment, primarily due to a credit-based system where they must pay... See more

Reviews shaping this summary

Rated 3 out of 5 stars

To keep the trust within oneself. Ppl entrust their faith my posting credentials, respect n never judge the book by its cover.Everybody going through a rough time, mentally, emotionally & physicall... See more

Company replied

Rated 3 out of 5 stars

Deleting the profile was tedious. It was only done after chatting with Oscar. However, Oscar was also difficult to convince of the intention to delete it. He had tried to keep me on the platform. If y... See more

Company replied

Rated 4 out of 5 stars

4 stars being great, but it's sooooooo expensive on this site. It costs much more than other dating sites. I can't keep up with the expensive costs for 2 credits per chat message and 30 credits to sen... See more

Company replied

Rated 3 out of 5 stars

I am new, I cannot judge any better than average. A problem, I was having a nice conversation and I got cut off mid sentence. Greed !!

Company replied


Company details

  1. #20 of 26 best companies in Dating Service

About Japansdates

Written by the company

Japansdates

Japansdates is an online dating platform for those who want more than just conversation — it’s for those who seek meaningful connections through cultural exchange. Whether you're curious about new customs or want to share your own, this is a space to do so through respectful and open-minded communication.

The platform provides an opportunity to interact with people from different walks of life, allowing your social world to expand one dialogue at a time. From stories about daily life to insights into traditions, Japansdates brings a refreshing approach to online dating — one that celebrates diversity and curiosity.

It’s not about where you're from, but what you bring to the conversation. Here, each interaction can inspire new ways of thinking, spark joy, and even offer comfort through shared values and experiences. Japansdates is a welcoming environment where inspiring emotional growth happens through conversations that matter.

If you’re looking for a place to connect through curiosity and shared perspective, Japansdates invites you to experience dating with a more meaningful rhythm. Let every message be a step toward learning, self-discovery, and a deeper understanding of others.


Contact info

3.5

Average

TrustScore 3.5 out of 5

897 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Everything

September 9, 2025
Japansdates logo

Reply from Japansdates

Hi Kadri,

Glad it’s been a good experience for you overall!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

Not user friendly

April 12, 2026
Japansdates logo

Reply from Japansdates

Hi Mike,

If you’re experiencing specific issues with navigation or usability, please contact support@japansdates.help, so the team can review and assist.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

great experience

resourceful good experience and good variety of communities - thank you

April 12, 2026
Unprompted review
Japansdates logo

Reply from Japansdates

Hi Alan,

Good to hear it’s been positive on your side!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

The people on here seem more serious

The people on here seem more serious than on the free platforms, I'll give it that. Whether that justifies the price is another question I'm still working through after four months

April 2, 2026
Unprompted review
Japansdates logo

Reply from Japansdates

Hi Walden,

Registration and basic features are available without charge, while credits are used for additional communication options.

If you have questions about pricing or how features work, please contact support@japansdates.help for more details.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Greatest experience

Very friendly and nice person available and matching to have a first online meeting. Very relaxing and good feel too.

April 11, 2026
Japansdates logo

Reply from Japansdates

Hi Kenny,

Good to know you’re enjoying your time here!

Best wishes,
Sarah from Japansdates

Rated 4 out of 5 stars
Japansdates logo

Reply from Japansdates

Hi Jon,

Glad to hear the platform is meeting your expectations!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Cool app.

Cool app.. ..

April 4, 2026
Japansdates logo

Reply from Japansdates

Hi Sid,

Glad to hear the platform is meeting your expectations!

Best wishes,
Sarah from Japansdates

Rated 4 out of 5 stars

Beautiful

Beautiful
Great
Nice

April 4, 2026
Japansdates logo

Reply from Japansdates

Hi James,

Glad it’s been a good experience for you overall!

Best wishes,
Sarah from Japansdates

Rated 3 out of 5 stars

cost is prohibitive

cost is prohibitive, small fortune to say two or three sentences,

April 10, 2026
Japansdates logo

Reply from Japansdates

Hi there,

Registration and basic features are available without charge, while credits are used for additional communication options, allowing you to choose how you use the platform.

If you have questions about credit usage or available options, please contact support@japansdates.help for more details.

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars
Japansdates logo

Reply from Japansdates

Hi there,

Registration and basic features are available without charge, allowing you to explore the platform and get started. Credits provide additional options for communication based on how you choose to use the service.

If you’d like to check available bonuses or offers, please contact support@japansdates.help.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Good

Connection

April 10, 2026
Japansdates logo

Reply from Japansdates

Hi there,

Thanks for sharing your feedback!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

honestly using this website feels like…

honestly using this website feels like stepping into a time machine back to the early days of the internet. the layout is incredibly blocky and the menus are buried under these weird drop down lists. as a guy who works in it, i can usually figure things out, but it shouldn't take three clicks just to find the basic search function. it works alright underneath it all, but they really need to hire a modern designer.

April 7, 2026
Unprompted review
Japansdates logo

Reply from Japansdates

Hi Hamza,

Your comments about layout and navigation are noted and will be shared with the team for review.

If you experience any specific issues while using the platform, you can contact support@japandates.help, so they can assist further.

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Good work I'm happy

Good work I'm happy

April 10, 2026
Japansdates logo

Reply from Japansdates

Hi Ali,

Glad to hear the platform is meeting your expectations!

Best wishes,
Sarah from Japansdates

Rated 1 out of 5 stars

Fast response and real.

It is all bots..AI chat
Stay away..bullshit

April 10, 2026
Japansdates logo

Reply from Japansdates

Hi Mark,

Happy to know everything is working well for you so far!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

I appreciate this new experience and am…

I appreciate this new experience and am always up for meeting new people and making new friends ☺️. The site is well organized and easy to get comfortable with. Thank you once again for the great experience 💖☺️

April 2, 2026
Unprompted review
Japansdates logo

Reply from Japansdates

Hi Todd,

Appreciate your review, glad things are going well for you!

Best wishes,
Sarah from Japansdates

Rated 5 out of 5 stars

Anything

Yes, awesome

April 9, 2026
Japansdates logo

Reply from Japansdates

Hi Miguel,

Good to know you’re enjoying your time here!

Best wishes,
Sarah from Japansdates

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