Jars and Bottles Reviews 

609
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive product range, noting that the glass jars and bottles are of exceptional quality and perfectly suited for home preserving and business needs. Consumers also highlight the intuitive, user-friendly website, responsive customer support, and prompt shipping times that make the entire ordering process completely seamless and efficient. Some people were dissatisfied with the delivery service provided by the courier and occasional item breakages during transit. Reviewers mentioned that inadequate packaging stability or poor courier handling sometimes resulted in damaged goods or inconvenient parcel pickup requirements.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt arrivals and... See more

Product

Users describe positive interactions with product, consistently praising the high quality and great value of... See more

Service

Clients share positive opinions on service, highlighting quick delivery, secure packaging, and great prices.... See more

Order

Reviewers highlight positive aspects of ordering, praising the clear website navigation and simple purchasing... See more

Quality

Consumers find quality to be positive, frequently praising the excellent materials and durability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Giving them 5 stars even though there were a few issues....took 3 attempts to get the right amount of jars & lids! But their customer service was exemplary & errors that I think were with the courier... See more

Company replied

Rated 5 out of 5 stars

I bought from this company jars and bottles several times. Every time they are amazing, deliver in time and great quality. I do preserve jams, pickle vegetables and prepare apple juice for winter. I a... See more

Company replied

Rated 5 out of 5 stars

I ordered 50 x 50ml bottles for our wedding favours. They arrived really quickly which was great! One was smashed in the box, likely during delivery, so I emailed customer service and got a response s... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with the jars I ordered from here! They were packaged protectively, neatly AND came with a few extra lids to account for any missing - all of these things I've had problems with when b... See more

Company replied


Company details

  1. Packaging Supply Store
  2. Glass Industry
  3. Glass Manufacturer
  4. Glassware Wholesaler
  5. Packaging Company
  6. Packaging Store

About Jars and Bottles

Written by the company

The UK's largest supplier of glass jars and bottles packaging



Everything you need to package your food, drinks and cosmetics products and creations for your customers. Visit our website Contact Us


Our range


Glass Jars Glass Bottles Glass Candle Jars Glass Spirit Bottles Glass Beer Bottles Le Parfait

About us


Jars and Bottles are a leading online distributor of glass packaging, providing a range of innovative solutions for the food, drink, and cosmetics industries.

If you're a Deli Owner, Jam Maker, Sweet Seller, Bar manager, or Brewer, you're bound to need a good glass jar or glass bottle in order to supply your products and creations to your customer. As the UK's largest supplier of glass jars and bottles we have everything you need.

Our trusted network of worldwide suppliers means we can provide customers of every size with their exact requirements, without ever compromising on quality.

With volumes starting as low as 6 units jars and bottles offers a one stop shop for all types of food and drink producers.

Price include VAT, Delivery, Glass Jar/bottles and closures to fit.



Contact info

4.8

Excellent

TrustScore 5 out of 5

609 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(609)

145 reviews in the last 12 months

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Rated 4 out of 5 stars

PACKAGING NOT GREAT

The jars are great and arrived pretty quickly after ordering. I just wish the packaging was better as the jars are not tightly packed. The slip out of the cardboard separators and so get bashed about in transit. Last box had several broken, thankfully this package didn't but more luck than judgement I think.

November 4, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Excellent product

Excellent product and great service as always.

November 1, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Perfect

Perfect, yet again thanks

August 18, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Good quality jars and lids

Good quality jars and lids. Arrived in good time. Very well boxed. I would use again.

October 30, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Excellent product and customer service, but let down by their delivery provider

The bottles and caps purchased from J&B are excellent, every bit as good as described and very well packed for transport. The buying experience was simple and communications very good with comprehensive invoices and delivery notes provided very quickly.

The only part of the purchase which was poor, very poor, was the delivery itself. This was contracted out to DPD, whose performance was a complete shambles.

I wouldn't hesitate to recommend J&B (Pattesons Glass) products but it might be worth asking if they can despatch by a different courier.

October 28, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 3 out of 5 stars

Poor communication

I was given no notification about delivery. As it was a private address and the goods were on a pallet it is fortunate that I was home.

Otherwise the service was good.

October 27, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a review - Jars and Bottles

Rated 5 out of 5 stars

Great products , great packaging , quick delivery

Love using Jars & Bottles wonderful service from a great team . Super product range safely packaged with a quick order turn around which is ideal for my business

October 5, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

100 high quality jars bought at an…

100 high quality jars bought at an excellent price and delivered promptly. All as described.
Many thanks.

October 10, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 3 out of 5 stars

Just thrown in a communal room

Just thrown in a communal room, didnt bother the attempt to deliver to address(even though was in and 15 steps further)

October 10, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a review - As we use third party couriers we don't have full control on how the delivery driver decides to deliver them - we will speak with DPD to highlight the issue - Jars and Bottles

Rated 3 out of 5 stars

Used 4 times

Used 4 times, only 1st time delivery was great on time, the other 3 times poor customer service and delayed delivery. Bottles great quality-no complain.

October 10, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a review - Jars and Bottles

Rated 5 out of 5 stars

Very good service

Very good service, delivery and bottles with closures....

October 10, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Good jars

Good jars
No regrets

September 24, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Great Service As Usual

Quick delivery, well packaged as usual. Minor issue dealt with immediately. I wouldn't order elsewhere.

October 6, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Great Product

Quick delivery, well packaged and excellent jars. Just what I needed

October 5, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

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