Jasmineholidays Reviews 

Jasmine Holidays delivered for us again. From the initial email through discussing different options and all the bookings, the team were very helpful and knowledgable. All the arrangements went like clockwork and all Jasmine's recommendations were excellent.

From the very beginning, I felt total confidence in Jasmine to deliver our holiday of a lifetime to Japan and Hong Kong. Ian was incredibly helpful and flexible in coordinating our two families so we could travel together and make all the necessary changes.

Everything went exactly as planned, supported by the detailed itinerary information available through both the app and web packages, which made everything easy to follow. The expert selection of hotels, locations, and tours created a truly unforgettable experience for our families.

Thank you so much, Ian and Philippa at Jasmine Holidays. We will definitely be booking with you again in the future.

From the start of the booking process all the way through the departure and handling of any issues while travelling Josh Parry was very efficient and helpful. The itinerary offered was matched in terms of Hotels and Cruise Ship as well as the excursions provided.

Joshua at Jasmine Holidays was very easy to communicate with. He replied to emails really quickly, answering every question. I had a couple of quotes, and found Jasmine to be extremely competitive. I would certainly recommend Jasmine Holidays, and would definitely use them again. Thank you.

Just booked another holiday with Jasmine.
Once again a first class experience. Prompt, courteous and knowledgeable guidance through the booking process (from Tom). All queries and adjustments handled very professionally.
Highly recommended.

Our second and equally excellent holiday with Jasmine, which was so successful for a number of reasons. First Tom at Jasmine knew our destinations in detail and was able to offer crucial help and advice as to where to go and how long to stay in each place. Tom is also very relaxed and was extremely helpful in answering all our questions and we had lots! We loved all the hotels which Jasmine offered and found their locations to be perfect. As Jasmine organized all our transport, we found we had smooth hassle free journeys. Also, with an organized private guide in each new place, we were then able to enjoy exploring on our own the following days. For first timers in Cambodia and Vietnam and most recently in Japan, Jasmine made our holidays so easy and so successful.

This was my firth Safari but the first time I have used Jasmine Holidays. The whole experience was fantastic, we saw all the big five on Safari then had a week chilling out in Zanzibar. The holiday was made even special when my daughter was proposed to in Zanzibar. Luke at Jasmine holidays was so helpful & nothing was too much trouble I would definitely use him again. Many thanks John & Tarnya

Irina and the Jasmine team not only managed to take all the hassle out of booking our dream trip to Costa Rica - they organised so many unforgettable experiences. Truly incredible and only once we got there did we realise there was a bamboozling array of choices on offer. Clearly we could have wasted huge amounts of time and money if we had done it ourselves. All the tours and experiences were superb, high quality and we didn't have to worry about a thing as the different teams arrive on time to take us to the next experience.

For full transparency some things didn't go right on the holiday. But despite the time difference both the in country team and Irina were there to resolve them quickly and without fuss. For me that is the difference between a good and great travel company and I would book with them again without hesitation.

Tom at Jasmine Holidays listened to exactly what I wanted and arranged the perfect trip to Cambodia and Vietnam for a great price. The hotels were all of excellent quality especially the Borei Angkor and the Boutique hotel and spa in Hoi An. The day trips arranged were perfect allowing us to really experience both countries with a special thanks to Bun in Cambodia who really showed us true Cambodian hospitality. I will definitely be looking at Jasmine Holidays for future trips

Jasmine have organised our holidays for many years now and I cannot fault them on any aspect. I give them an outline of what I want and then we have a number of conversations to hone the trip to our exact requirements. I must say Luke (my contact) has endless patience when I change my mind, want to add/take away something or investigate different flights. He now knows our preferences and makes sure we have experiences that fit both my and my husbands interests. Since we like to move around a fair bit when we get to a country, the arrangements can be complicated but Jasmine work with reputable local companies to ensure that the arrangements are seamless - cars, drivers, guides and accommodation have all been top notch. With regard to prices - they are extremely competitive compared to other much larger agencies we have travelled with - similar service at nearly double the cost with the other agencies! With Jasmine you don't get fancy Xmas hampers and costly promotional materials but excellent service at a good prices. I particularly like the selection of recommended accommodation. While we occasionally like a super posh hotel after and before a long flight especially, we loved the smaller boutique hotels, chalets and luxury tents we have stayed in on our travels. Off to Dubai and Thailand (again) for a month in Sept and Vietnam (again) in Feb/March - we love SE Asia and have travelled through all the countries - Jasmine ensuring we have a different experience on return trips - also had a fab holiday in Costa Rica organised by Jasmine. Highly recommended!

I see many positive reviews and we used them after a recommendation and because they were local. The main thing that surprised me was that I had no contact from them on my return and I think several aspects of the hotel choices and itinerary they made were rather poor. I was surprise they didn’t want to hear any feedback and probably only company I have ever used not to do so. Won’t use them again.

Tom at Jasmine Holidays excelled once again! His exceptional level of care and attention to detail meant that on a trip which involved internal flights, many different accommodations and guides, we could relax knowing that everything would be organized to perfection - and it was!

I know I am the most exacting of customers and that I constantly ask questions, ask for new aspects to be included and make changes to those already in place. However, Tom has the patience of a saint and always responds speedily to all the (I am sure!) finickity requests I make.

We loved every minute of our holiday. It was a trip that embraced so many different aspects of the country we visited (Peru) and we have returned not just with wonderful memories but also a clearer understanding of both Peru's history and geography.

The guides arranged via Jasmine Holidays are always superb; each of them being brilliant communicators, knowledgeable and also all extremely likeable and good company - surely the perfect combination of qualities for a guide!

Jasmine Holidays may not currently be as well known as some other travel companies but in my opinion, it is the one where true individual care and attention is given to each customer and I would not go anywhere else when planning a trip.

In our opinion, holidays should not just being a break away from the norm, but experiences that enrich our lives - our latest trip with Jasmine Holidays (as with all other trips previously) completely fulfilled that maxim.

When planning our trip to South America Tom communicated in a friendly, timely and efficient manner. We were provided with a comprehensive itinerary, with details of flights, transfers, accommodation and tours. During our holiday the tour guides were excellent and despite a flight delay our tours were rescheduled with ease. We would throughly recommend Tom and all the staff at Jasmine for a stress free holiday.

I had a wonderful 13 day holiday in Japan arranged by Tom. I did not have any prior experience of Japan and I was expertly guided through the possible options. Tom had a very detailed local knowledge of the places and could advise me on which hotel would best suit my needs and when to use tours and when to use a private guide.

Everything was very smoothly arranged and went very well while we were out there.

It was a real pleasure both arranging the holiday and then enjoying the holiday itself. Throughout the holiday, I always had immediate support for any questions I had.

This was the first holiday I booked with Jasmine. I shall definitely be coming back again for further holidays and would thoroughly recommend them to anyone looking for a taylor made holiday.

Jamine were first class right from the start when we started to explore holidays in Vietnam.
Luke, our advisor, offered informative and unbiased advice, quickly understanding what it was we wanted from our holiday, and helped tailor our perfect package.
Whenever we had a query, someone was available on the phone, or by email, and communication throughout was second-to-none.
Just before departure, we were sent a link to an app which enabled us to see every last detail of the holiday, including pick up times from the airport and hotels, what was included in each leg of our three part holiday, and much more. This gave us a real sense of security as we could access this even from remote parts.
The hotels were superb, as were drivers, tour guides and trips. This felt like a real luxury holiday.
I would not hesitate to use Jasmine again as they really have expert knowledge and deliver a service which guarantees an incredible trip.
Thank you, Jasmine!

Excellent trip and well organised
Had fantastic time in South Korea and family thoroughly enjoyed this interesting trip
Thanks Tom for the trip planning and thanks Philippa for nice coordination for trip final details.
All the guides (Alex, Grace, Jessy and Yeoni) and drivers in particular Mr Kim made our trip memorable

Tom planned us a brilliant trip to Singapore and Vietnam for our honeymoon. This is our second time now using Jasmine Holidays and the process has been absolutely seamless both times.
The attention to detail is perfect and the hotels are always gorgeous. We will definitely be using their services again.

I recently used this company for a trip to Japan, and I'm really glad I did. Almost all of your needs are met, and the incredibly kind and helpful staff working there helped me with any further queries I had prior to my trip. In my experience, the process was extremely easy and the trip was a great success because of all the tools and guidance that were given before the trip. I will definitely be using this company again for future holidays and couldn't recommend them highly enough.

We recently returned from our holiday to Costa Rica and it was brilliant, thanks to the arrangements made by Luke at Jasmine Holidays. The hotels, tours and experiences were first class and just what we hoped for.

Personalised service - good pricing.
An excellent trip to Borneo prepared by Jasmine, and even when something went wrong, it was sorted quickly.
Definitely will use them again.