Jawda Reviews 

254
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their unique designs, comfortable materials, and excellent tailoring. Many people also commend the outstanding customer service, noting the team's helpfulness, prompt responses, and willingness to assist with queries. The overall ordering process and delivery service are frequently described as smooth, quick, and reliable, even for international shipments. However, some customers occasionally encountered minor product quality issues, including undone stitches or mislabeled items. A few people also noted occasional delays in order fulfillment or tracking, especially for international deliveries, resulting in longer waiting times.

What people talk about most

Product

People report positive experiences with product quality, noting that a lot of care goes into ensuring the... See more

Quality

Customers consistently note positive experiences with quality, highlighting that a lot of care goes into... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as very good, great, and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with their purchases and the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered from Jawda multiple times and they always delivered my packages on time, communicated with me and fixed my orders, and provided a smooth and pleasant customer experience. One of the a... See more

Rated 5 out of 5 stars

Jawda's customer service has been excellent. I requested an exchange (accidentally ordered the wrong size) and it was done so smoothly. Really happy with their willingness to help and support. I al... See more

Rated 5 out of 5 stars

I’ve ordered from a lot of places before, but this brand is my FAVOURITE already, the pieces are so unique , great quality and modest!! I wanna buy everything from here- the skirts are so flowy and lo... See more

Rated 5 out of 5 stars

Best modals ever perfect length not see through and even come with a matching undercap. I’m in love, sisters I definitely recommend!!!


Company details

  1. Clothing Store

Written by the company

Jawda is a London-based modest fashion brand specialising in thoughtfully designed, handmade pieces. We produce everything in-house using carefully sourced fabrics, prioritising quality, ethical craftsmanship, and modest styles you can wear with confidence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

254 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(254)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing quality abaya

I received the Poet Sleeve Abaya in Sage, and masha'Allah it's the best quality abaya I now own! I love that the abaya material is quite thick (yet breathable) and not flimsy! The Sage colour is soooo beautiful masha'Allah 💚 and perfect for any season 🥰
In shaa Allah can't wait to buy more colours and styles, what a lovely business and owners.

April 14, 2023
Unprompted review
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Rated 5 out of 5 stars

First time ordering from Jawda and I…

First time ordering from Jawda and I LOVED the quality of their Poet Sleeve Abaya! Will defo be ordering more. Also was a bit of confusion (My fault) with the colour and it was sorted instantly and was offered a refund but no thank you please, I am DEFO keeping it :) The fabric was great quality, not at all see through or flimsy. Very very very happy with my purchase. Low key want to gate keep until I get all the ones I want first so it doesn’t sell out, but I won’t! Very happy with my purchase and customer service.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Genuine trustworthy company

I’ve bought from lots of instagram companies before and the experience has been mixed. My last purchase from an insta page I wasn’t too happy, the abaya cost £60+ and the material was very cheap and flimsy. Jawda Store everyday abayas are less than £40 and the quality is amazing. I really can’t fault it at all, the material is just beautiful and it’s evident that a lot of time and effort has been put into sourcing good materials. I’m very happy with my purchase and I plan to buy many more in the future in’sha’Allah.

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

exclusive Abayas for everyday and beyond….

Nowadays it’s pretty difficult to find high quality abayas on the European market if you’re not heading to the emirates. Or you are like me not wanting abayas looking embellished like Christmas trees or are too tight, thin and wrinkly then Jawda is the right place for us pleasing Allah (swt) InShaAllah hiding our Awrah.
So I’m very happy to came across the Jawda Islamic Instagram site to have a peek first being immediately hooked and even ordered from abroad. The material is thick and not see through but still lightweight. I loooove their sage green batwing abaya, the color is a little deeper from its screen pic but lovely and exactly as I wished and selling like hot buns.”, like most of their items. The textured abaya is a bit thinner and perfect for summer, so for me personally I still would have an underskirt on. The black wing abaya is nice as well but a tiny bit different from its garment ( maybe it’s just me)😅 but it’s more soft and have a more wool like finish. Last but not least the jumper abaya In dark grey. Very thick and comfy fabric, perfect for colder days and autumn or at night. As for the sizing please ask the customer service for help if you re not sure and don’t want your dress under your shoes dragging the leaves and dirt with you by that bad weather here, I should go a size down🫣. Except you wear heels, that’s another story.
All in one I’m very pleased with the customer service and the shipping experience. I got fast and helpful replies and they seem to take their client to their heart with their concerns. I can fully recommend this establishment and hope they’ll keep up with their amazing work. It won’t be my last purchase on Jawda abayas.

March 31, 2023
Unprompted review
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Rated 5 out of 5 stars

Black Batwing Abaya review

I’ve had issues with my shipment (not the company’s fault at all since I’m in the US) and they were kind and understanding to ship out another order that did safely reach me. Black Batwing Abaya is honestly my favorite abaya ever, I instantly fell in love. The modesty. The coverage, EVERYTHING

I wish I didn’t live overseas because this might just be my favorite abaya company.

April 9, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered a batwing abaya and I love it!

Ordered a batwing abaya and I love it!! My favourite thing about it is how modest the fit is. The material is also great & very comfortable - would be good for the cold as it's thicker than most abayas but also nice and loose so suitable for any weather. Delivery was quick and customer service is lovely! Would recommend 10/10

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

light coffee batwing abaya

absolutely stunning abaya! the best quality and material i’ve ever seen, extremely comfortable, not clingy at all - a lovely, loose and elegant fit

March 26, 2023
Unprompted review
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Rated 5 out of 5 stars

GORGEOUSLY MODEST

The abayas are absolutely GORGEOUS, Masha'Allah!! They are perfectly modest, don't hug your curves or stick to your body - and they still look so beautiful on you! The material isn't too thick or thin, can be worn in all seasons and floats so prettily. I'm especially in love with their batwing abayas, the cuffed sleeves are so cute. I'm just short of 5'0, and size 50-52 fits perfectly (50 falls right above my feet and 52 goes just past the feet). They have a size guide as well which helps a lot and their customer service is lovely.
May this business prosper, as they're helping a lot of men and women find beauty in modesty❤

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and high quality abayas!!

The black batwing abaya is the first abaya I have ever bought as I recently started wearing the hijab and I just want to say that I am ABSOLUTELY IN LOVE!! Team Jawda have delivered on every promise. The abaya is opaque, flowy and made of thick, high quality material. They're a brand I can put my full trust in and I can't wait to continue making more purchases InshAllah! The customer service was also absolutely superb MashAllah! May Allah fill your business with barakah and may it continue to prosper, ameen! 🤲✨️

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Bought the crystal blue batwing and…

Bought the crystal blue batwing and dark grey kimono abaya and loooove the quality. Thick enough to not be see through or wrinkle, wide enough to feel comfortable, and the absolute perfect length! And the fact that the kimono abaya has pockets is an absolute game changer and will def be my go to for literally everything! May Allah bless this company for providing us with beautiful modest abayas for a very fair price!

March 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Beautifully made and designed

If anyone is on the fence, I had just recently received the batwing abaya in lavender and black. They are excellently made garments made with great materials that I feel will last a long time. I ordered from the US and got my items in about 2 weeks. They're are well price. The shipping cost to the US is jarring but worth it!!! May ALLAH SWA bless this business with overflowing success. Great job!!!!!!

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing product🤩 Beautiful brand 🫂

I purchased the sea green and brown batwing abayas and I just absolutely adore them! The material is what I’ve been looking for all this time; thick enough so that it’s not see through, difficult to wrinkle, yet elegant and smooth looking with a graceful flow! The design of the cuffs are perfect too, they don’t slide up with movement, so ones awrah is covered as it should be with the abayas :)

I honestly and wholeheartedly respect everything the Jawda team does and stands for, especially since a lot of well known brands (which are very popular amongst the youth) are selling abayas that defy the purpose of an abaya (i.e with belts, tight-wrap style, see through etc.).

March 11, 2023
Unprompted review
Rated 5 out of 5 stars

I have looked everywhere for plain…

I have looked everywhere for plain abayas. Normally they are see through, too thin, or the quality is sub par. Jawda’s abayas come in pretty, solid colors, and the quality is nice and thick. You can wear the abayas in any weather. The abayas aren’t see through.
I had issues with shipping and the customer service was amazing alhamdulilah they got the shipment to me and even offered some hijabs for free and their quality is amazing.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered 2 other there abayas

I ordered 2 other there abayas, one from the poet sleeve collection and one from the batwing collection. Both materials were very thick and durable and great for the colder months. It is very good quality and reasonably priced. I was having shipment issues and the company was very accommodating and I was able to receive my order with no issues.

February 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Jumper abayas!

Do yourself a favour for the colder months and GET THEIR JUMPER ABAYAS. I'm honestly so impressed by the quality of the abaya because the material is actually so thick and I absolutely love the cuffed balloony sleeves! And there's pockets. 10/10

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

No abaya company quite like them ❤️

Hands down one of the BEST abaya companies I have ever come across allahuma barek. The service is unmatched to any other place I've come across maa Shaa Allah. There is free delivery and free returns, definitely a feature offered by the minority in this industry. The actual products are incredible and of superior quality and are ACTUALLY opaque and genuinely modest - again a feature lacked by the majority in the industry. Overall, I cannot recommend this place enough they really have changed the abaya game allahuma barek. 💖

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Highly highly recommend!!

Absolutely love this company, the abayas are such great quality and the customer service is of the best I've ever received allahumma barik! They've been so helpful including when I needed to return an order and dealt with it so efficiently. I'll definitely be ordering from Jawda again In Shaa Allah🤍

January 28, 2023
Unprompted review

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