Lovely coat and great quality and colours. My only problem is the delivery that took longer than anticipated and the tracking info never worked so Evri constantly said awaiting your parcel. It was di... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Luxury Women's Fashion Brand
Contact info
United Kingdom
- jayley.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ELLA mint bag
I got bag I ordered in time with updates and arrived as expected. I got Sylvia green mint leather Pointed heeled mules and Ella bag in mint is perfect match really sexed up my outfit. I can’t wait tos summer to wear them as the will go with navy, black and pastel outfits so glam
Quick delivery
Quick delivery - item as described although a little large and baggy for size s/m - didn’t realise it had no buttons or fastenings but apart from that I love it
The Quality of the leather cape was…
The Quality of the leather cape was absolutely amazing and the design was so unique.
The material is soft and not hard.
Overall the delivery and packaging was outstanding
I was very impressed with the whole process and efficiency of the item from ordering it to delivery.
I’m Looking forward to my next purchase !
Fabulous
Customer service
Ease of delivery and returns
Great fun, quality garments, up lifting couloirs and patterns.
jayley experience
Jayley has a wonderful website with an exclusive and unusual range of designer items. Ordering was really easy and the gilet I ordered was so soft and luxurious. The item was really nicely wrapped in soft tissue paper with a lovely bow .I was kept regularly updated with advice on delivery, overall I was really pleased.
Really lovely jumper ordered
Really lovely jumper ordered! Thinking about getting another now in a different colour!
The quality of clothes is fantastic and…
The quality of clothes is fantastic and arrived in great packaging. Will shop again
Great items delivered fast and all…
Great items delivered fast and all wrapped up with such care it was so nice to see and receive items this way keep it up made me very happy thank you ❤️
Still do not have my package
Still do not have my package , I sent an email yesterday to cancel it for a full refund and haven't heard anything back
All good I’m glad to find this brand
All good I’m glad to find this brand
Nice packaging
Good delivery
Best quality
Gorgeous, glamorous cardigan
Gorgeous cardigan, really good quality and made from sustainable material. Getting lots of compliments. Very prompt delivery and arrived beautifully wrapped.
Perfect and unique coat ❤️…
Jayley's coats are so unique and lovely to wear !! My coat arrived very quickly in its lovely packaging !! ❤️
The only issue is that I was originally hesitant to order it as it said that a size large would only fit upto size 14 but it fits me perfectly and I am a size 16/18.
Beautiful pashmina snd speedy delivery
Beautiful pashmina snd speedy delivery. Would definitely order again!
Very good service
No item received, NO REFUND!!
I placed an order 6th of January. Didn't receive the item and contacted FedEx myself so many times. Emailed you as well about the situation and no help was received. You have taken the money from my account for something that l have not received and been more than a month!!! Where is my money? 05/02 you guys sent an email saying you have refunded ( #44783 order no) my money nothing is showing up and contacted you about this enquiry. Honestly, the worst customer service and very negligent. Would never recommend you - EVER!
I want my money back!!!! What a scam this whole situation is!!!!
Great product
Great product, loved the discount also. Delivered on time and beautifully packaged. What more can you ask
Sent the wrong item
Blouse
Blouse, wonderful ☺️. Delivery fast. Can recommend strongly. I’ll be shopping again .. x
lovely clothes
lovely clothes, well made, beautifully packaged, fit well, arrived quickly. What's not to like?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








