Jays Logistics (South West) Ltd Reviews 4

They made a delivery to our site back on 27th February. The driver hit two buildings knocking down guttering and a security camera on one and damaging the roof on another. I have since then been promised this will get fixed. I am still waiting, more than 2 months after the incident! After several promises that it will get fixed they passed it to their insurance company. Neither Liam or Boris at Jays, nor the insurance company are now replying to emails. I have significant damage to my yard and my security is compromised but they clearly don’t care. All we’re asking is to have things replaced like for like.

Fit for no purpose. Do not use ! Ruined my business

Awful customer service, rude on the phone when ringing up. As the other review says I’ve also had trouble with damaged pallets and then hiding behind terms. I will never use again and advise you don’t either

never ever use this company
they use a network system our pallets are smashed to bits
they then use every reason and small print not to pay for the damage while hiding behind terms and expect you to still pay for the pallet that was never delivered to the customer and returned to your factory!
complete jokers
only use them if you are sending unbreakable goods that are cover by your own goods in transit insurance
for more information call Simon 0784 8454329
Valcan Bridgwater