Am delighted with my purchase of Glass Top Dining Table. It was delivered as advised and notified of delivery date and time was really helpful. The table was really simple to assemble albeit was rat... See more
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Review summary
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Can't fault the service from Furniture in fashion. When we ordered our table and chairs we expected to get It in ten to fourteen days, we got it in three days. Absolutely fantastic service. Delivery d... See more
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Jashan and Anmol delivered our mattress within the promised time slot with an additional phone call five minutes before arrival. He needed reminding that we paid for delivery to the bedroom. Then carr... See more
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We were told that delivery would be between 7 and 10 working days which was fine with us but a few days later they phoned to confirm that they would deliver the next day if it was convenient. They ga... See more
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Company details
Written by the company
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Contact info
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, United Kingdom
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4.7
Excellent
1K reviews
Replied to 79% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Very happy with the service and pleased that the furniture arrived in one piece and didn’t require assembly. Delivery driver gave me an expected window of delivery and called ahead of time. Thank you very much.
May 15, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
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Very quick and kept me up to date on…
Very quick and kept me up to date on delivery
May 14, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Team 144 delivered 2 toilets to a very…
Team 144 delivered 2 toilets to a very old house with a steep and curved staircase. They happily put them in the upstairs bathrooms rooms they are being installed in. They were careful and helpful. Thank you
May 12, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Delivery Service was Extremely bad
Delivery Service was very bad . I spoke on the phone and asked if the delivery guys could put my chest of drawers upstairs in the room . The guy on the phone said yes just ask them when they get there with the delivery. While delivery I asked the delivery men, he checked his phone and said no its a hallway delivery only. I told him that we were told to ask them to put it upstairs and the delivery man kept saying no , the stairs were too dangerous and also he would be liable if they broke something and then just walked out. The delivery guys were very rude and unprofessional and very unwilling to help .
May 9, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you for taking the time to share your feedback, and we are genuinely sorry to hear that your delivery experience did not meet your expectations.
We want to address this honestly. It is clear there was a miscommunication between our customer service team and our delivery crew regarding the scope of your delivery. You were given an expectation over the phone that, unfortunately, was not reflected in the delivery instructions our team had on the day. We sincerely apologise for this — that inconsistency should not have happened, and we completely understand how frustrating it must have been to receive conflicting information.
Regarding the delivery itself, our drivers do operate under specific booking instructions, and room-of-choice delivery is a separate service that must be arranged and confirmed in advance. On this occasion, the driver was correct in that his booking only covered a hallway delivery. However, we acknowledge that the way this was communicated to you fell short of the professional and courteous standard we expect from our team, and for that we are truly sorry.
We take feedback like this very seriously as it helps us identify where our processes and communication need to improve. We would welcome the opportunity to speak with you directly to discuss this further and see what we can do to make things right.
Please don't hesitate to contact us.
Kind regards,
The JBS 2 Man Delivery Team
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Plenty communication prior to delivery…
Plenty communication prior to delivery and arrived when advised. Polite guys and placed delivery into required room. Very recommended 👌
May 9, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Great delivery
Great delivery. Good communication. Clarified everything beforehand. Rang when close. Went out of way to deliver to where I wanted.
May 8, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Brilliant service from start to finish…
Brilliant service from start to finish 5 stars
May 8, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Professional and efficient
Professional and efficient. Thanks for your help.
May 7, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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A very efficient delivery service
Communication with the Delivery company was very clear, the delivery arrived when expected with a phone call half an hour before with time of arrival. The men brought the Sofa to the desired room and efficiently unpacked and took away the packaging. A very smooth operation and I am very pleased with the new Sofa. Would recommend both companies very highly.
April 30, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to know that the delivery team kept you well informed by giving you a 30 minutes call before arrival. It is especially encouraging to know that the team were clear and they took the sofa room of choice and unpacked the item.
We are also grateful for your kind comments about the teams outstanding job. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
Kept in touch about my delivery very…
Kept in touch about my delivery very quick delivery Thankyou.
May 5, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Telephoned to say how long they was…
Telephoned to say how long they was going to be
Delivered nearly on time
Two lovely men delivered to.my door..
May 4, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Perfect, brilliant service
Yes, JBS 2 MAN DELIVERY LTD, very good they arrived on schedule and phoned me to let me know that the delivery was imminent.
Tha no you
April 30, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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Great service
Earlier than expected, but great communication to let me know when to expect, and despite tricky narrow road, delivered a mirror up steps to my house with no complaints. Excellent service.
May 4, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Delivery all good
Delivery came within the times given. A call confirmed they'd be with us in 5-10 minutes. All boxes were taken through to the back room where we needed them so all good
May 2, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Speedy delivery well within timescales
Speedy delivery well within timescales. Clear communication, and a call 30mins ahead of arrival meant all went to plan!
The guys parked courteously outside my home, brought the goods inside, confirmed the number of boxes. They were polite and decent. Really pleased with the service received, hence the 5 stars from me! Thankyou guys
May 2, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to hear that service went very smoothly from start to finish, and that the team kept you well informed throughout. It is especially encouraging to know that the team were polite and helped you bring the items inside the property.
We are also grateful for your kind comments about the teams outstanding job. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
Good communication
Good communication, and I appreciated the phone call advising of the delivery time. The team was friendly and helpful.
May 2, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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Can't fault the service from Furniture…
Can't fault the service from Furniture in fashion. When we ordered our table and chairs we expected to get It in ten to fourteen days, we got it in three days. Absolutely fantastic service. Delivery drivers were very nice and helpful. Packaging looked like it had a rough journey but everything inside was ok. We will definitely be looking to buy more from Furniture in fashion in the future. Many thanks.
April 30, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to hear that service went very smoothly from start to finish. It is especially encouraging to know that the items were delivered much faster than you expected and that the delivery team were helpful.
We are also grateful for your kind comments about the teams outstanding job. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
Avoid this seller furnitureinfashion…
Avoid this seller furnitureinfashion order 6 chairs quality very poor chair base rusted fixing kit bolt/screws missing for 2 chairs
Other 4 chairs hard to assemble all chairs base wobbling.
Never again from furnitureinfashion
May 1, 2026
Unprompted review
Good communication
Good communication, delivery arrived in given time slot and phone call with estimated arrival time which was spot on. Item was undamaged and taken to room of our choice. Cannot fault the service. Well done.
May 1, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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