Ordered the bed online. Easy methods to pay. They communicated through several methods, emails, phone calls and text messages. They communicated in good times and turned up to planned delivery. The te... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Never had such great service from a delivery company like this. They are on a higher level. Kept us informed at every step of the delivery. Cannot fault them at all, they telephoned and text to let me... See more
Company replied
The guys kept me in the loop for their long journey up to Scotland and ended up being here hours earlier than first advised, that was great and they were quick and efficient with the delivery of my ma... See more
Company replied
We were told that delivery would be between 7 and 10 working days which was fine with us but a few days later they phoned to confirm that they would deliver the next day if it was convenient. They ga... See more
Company replied
Company details
Written by the company
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Contact info
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, United Kingdom
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had to keep a hosp appt so the…
I had to keep a hosp appt so the building manager let the delivery men in. They rang me 15mins before the arrived and i passed it on. She said they were polite and curteous, and prob the best delivery people she has had the pleasure to meet. And believe me she's seen a few. I will def pass this on to my friends and family.
Thankyou
Ellie Stocks.
June 1, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Advertisement
Great service
Items delivered in given timescale and was giving a call prior to advise how long they would be. Item in perfect condition on arrival. Thank you
May 28, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Excellent fast delivery service
Excellent fast delivery service. The staff was very helpful and kind.
May 29, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Good service
Good service . Arrived when they said they would and kept me informed by email and text . Phoned 30 mins before arrival to let me know they were on the way . Nothing to fault with the service
May 25, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Advertisement
Excellent delivery
What a great team they were. There was no question of them just leaving it on the doorstep. They brought it in and put it where I wanted it out of the way until it could be assembled. So nice to have friendly, polite and helpful men do a delivery.
May 22, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Great delivery service
Great customer service. Received an email to confirm delivery slot, they then telephoned the day before to confirm time slot and text 40 minutes before delivery to confirm when specifically to expect arrival. Mirror handled and delivered with care. Excellent service and I appreciated the real time updates.
May 23, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Great delivery
Friendly delivery guy who treated package, which was fragile, with great care
May 22, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Very polite and helpful
May 22, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Advertisement
Second delivery by JBS 2 MAN and again…
Second delivery by JBS 2 MAN and again a great experience. Communication from the company is good , email and phone calls to confirm delivery prior to it's arrival and professional service from the staff.
May 19, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
They said they couldn't get the bed…
They said they couldn't get the bed upstairs so left it outside in the rain (couldn't be bothered more like) they didn't speak much English so couldn't get much sense out of them and now they want to charge me to return the bed after me paying £50 for it to be assembled, STAY WELL AWAY.
Me and my partner got the bed upstairs and assembled it in 1 hour( my partner is only 9 stone but stronger than your delivery men) it just took a bit of thinking and determination which your delivery men haven't got because they are lazy and the communication was terrible, I want a refund of the money i paid for assembly
May 20, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you for taking the time to leave a review. We are sorry to hear you were unhappy with your delivery experience, and we completely understand how frustrating this situation must have been.
However, we would like to clarify what took place on the day. Our delivery team attended your address and made every effort to complete the delivery as requested. Unfortunately, upon arrival it became clear that the staircase was too narrow to safely manoeuvre the bed base through. This is a situation our team encounters from time to time, and in the interest of protecting both your property and your item from damage, the decision was made not to force the item through an unsuitable space.
Our team did their best to communicate this to you at the time. We are sorry if there was any difficulty in that communication, and we regret any distress this caused.
Regarding the return charge — when a delivery cannot be completed due to access limitations at the property, a return-to-sender fee is standard industry practice, as our drivers must transport the item back to the warehouse.
We would encourage you to contact us directly so we can work with you to find the best resolution possible. We never want a customer to feel let down, and we appreciate the opportunity to put things right.
Kind regards,
The JBS 2 Man Delivery Team
Excellent delivery service
Excellent delivery service, 2 very polite and professional guys delivered my very large mirror safely. They emailed the day before with a 3 hr time slot, and rang 30 mins before to inform they were on the way. Would definitely recommend this delivery company.
May 20, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
They knew I stayed in 15th level panels…
They knew I stayed in 15th level panels to big for lifts I paid £92 for delivery left in foyer they v did offer to take em back I said no so I had to pay guys to carry em upstairs for me more money .
May 18, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you for your review, and we are sorry to hear that your delivery experience left you out of pocket and inconvenienced.
We would like to provide some transparency around what happened. The booking we received was for a hallway delivery, and unfortunately we were not made aware in advance that the property was on the 15th floor or that the panels would be too large to fit in the lift. This is information that, had we known, would have allowed us to plan the delivery appropriately or advise on a more suitable service beforehand.
When our team arrived and identified the access issue, they did contact you to explain the situation and offered to return the items — which we understand you declined. Our drivers were acting within the scope of the service that had been booked and were not in a position to carry large panels up 15 flights of stairs without this being arranged and agreed in advance as a separate service.
We genuinely sympathise with the additional cost and effort this caused you, and we are sorry the experience was not a smooth one. We would encourage anyone with specific access requirements — such as high-rise properties or oversized items — to make us aware at the time of booking so we can ensure the right service is arranged.
Kind regards,
The JBS 2 Man Delivery Team
Advertisement
Kept us informed of delivery times and…
Kept us informed of delivery times and contact when we were next drop. Polite & respectful operators and were spot on on time.
May 18, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
JBS 2 Man (the way to go)!
The guys delivered on time and were very pleasant and professional.
Excellent service.
May 16, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Delivery company kept us updated…
Delivery company kept us updated throughout the day so we knew exactly when they were due to deliver the armchair. Very polite and professional
May 16, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
The delivery was on time and the two…
The delivery was on time and the two lads were very good and put the items were we wanted that you guys
May 16, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Advertisement
Professional delivery service
Received my delivery from JBS 2 MAN DELIVERY LTD on the date and time expected. I was kept up-to-date with all the information I needed and was phoned 20 minutes before delivery to say they were on their way. The whole team were very polite and my delivery was in perfect condition, not battered about at all. Great to have a delivery from a professional company.
May 16, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
A very professional company
superfast delivery I got phone call the day before delivery to confirm delivery date and time slot.
next day the delivery driver called me to confirm they where 30 minutes away arrived and delivered my coffee table both men very polite and put the package into my hall for me.
I would recommend JBS 2 MAN DELIVERY LTD
A very professional company thank you
May 16, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
Great service
Very happy with the service and pleased that the furniture arrived in one piece and didn’t require assembly. Delivery driver gave me an expected window of delivery and called ahead of time. Thank you very much.
May 15, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Thank you so much for this wonderful review! We're thrilled to hear that our team delivered your item safely and on time, and that you were happy with the communication throughout. Our drivers work hard to make every delivery a smooth and pleasant experience, so it's great to know this came through. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards,
The JBS 2 Man Delivery Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.