Ordered the bed online. Easy methods to pay. They communicated through several methods, emails, phone calls and text messages. They communicated in good times and turned up to planned delivery. The te... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Never had such great service from a delivery company like this. They are on a higher level. Kept us informed at every step of the delivery. Cannot fault them at all, they telephoned and text to let me... See more
Company replied
The guys kept me in the loop for their long journey up to Scotland and ended up being here hours earlier than first advised, that was great and they were quick and efficient with the delivery of my ma... See more
Company replied
We were told that delivery would be between 7 and 10 working days which was fine with us but a few days later they phoned to confirm that they would deliver the next day if it was convenient. They ga... See more
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Company details
Written by the company
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Contact info
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, United Kingdom
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery well within timescales
Speedy delivery well within timescales. Clear communication, and a call 30mins ahead of arrival meant all went to plan!
The guys parked courteously outside my home, brought the goods inside, confirmed the number of boxes. They were polite and decent. Really pleased with the service received, hence the 5 stars from me! Thankyou guys
May 2, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to hear that service went very smoothly from start to finish, and that the team kept you well informed throughout. It is especially encouraging to know that the team were polite and helped you bring the items inside the property.
We are also grateful for your kind comments about the teams outstanding job. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
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Good communication
Good communication, and I appreciated the phone call advising of the delivery time. The team was friendly and helpful.
May 2, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Can't fault the service from Furniture…
Can't fault the service from Furniture in fashion. When we ordered our table and chairs we expected to get It in ten to fourteen days, we got it in three days. Absolutely fantastic service. Delivery drivers were very nice and helpful. Packaging looked like it had a rough journey but everything inside was ok. We will definitely be looking to buy more from Furniture in fashion in the future. Many thanks.
April 30, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to hear that service went very smoothly from start to finish. It is especially encouraging to know that the items were delivered much faster than you expected and that the delivery team were helpful.
We are also grateful for your kind comments about the teams outstanding job. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
Avoid this seller furnitureinfashion…
Avoid this seller furnitureinfashion order 6 chairs quality very poor chair base rusted fixing kit bolt/screws missing for 2 chairs
Other 4 chairs hard to assemble all chairs base wobbling.
Never again from furnitureinfashion
May 1, 2026
Unprompted review
Good communication
Good communication, delivery arrived in given time slot and phone call with estimated arrival time which was spot on. Item was undamaged and taken to room of our choice. Cannot fault the service. Well done.
May 1, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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All fines great shoes cabinet thank you…
All fines great shoes cabinet thank you .
May 1, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Quick delivery
Quick delivery, Good communication received a phone call to say they'd arrive within 15 minutes. Good that you also receive a time frame for when they would arrive. polite and friendly.
May 1, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Delivery on time I had phone update…
Delivery on time I had phone update which was great, my item was handled with care.really good guys. Great service.
April 30, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent service and handled product…
Excellent service and handled product with care. Very professional
April 29, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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They took off their shoes...
They were on time, courteous and flexible when I needed to change address.
They were especially good because they took off their shoes on my new carpet. Fir that, they have all my top marks 👍
April 28, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Really helpful the guys rang me the day…
Really helpful the guys rang me the day before and an hour before and also helped carry the bed upstairs for us!
April 28, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent.
Excellent communication.
I was offered a 2 hour delivery slot very promptly.
The driver rang me when he was half an hour away.
Delivered bang on time with smiley, friendly and courteous guys. Thank you!
April 28, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Arrived within in the appointed time…
Arrived within in the appointed time polite manner
and super quick
April 27, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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Great service
Great service. Arrive on time. Put items where you want them. Polite. Great communication.
April 25, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Easy to rearrange delivery and they…
Easy to rearrange delivery and they brought yhe furniture all the way upstairs to where it needed to be. Delivery guys were polite and quick and careful.
April 27, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great delivery!
First you get a time slot, which is considerably small. Then a message saying how long until they will be with you. Very polite and helpful.
April 24, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Terrible
Terrible. Over 2 hours later than. No updates. Extremely rude
April 24, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for your feedback, and we are very sorry to hear about your experience.
I'm extremely sorry with the experience you've had with our delivery company. We understand how frustrating this situation must have been, especially when the delivery was 2 hours late from the given timeslot and you didn't receive any updates. I apologies on behalf of the delivery teams behaviour. This is certainly not the level of service we aim to provide.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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Efficient, speedy and polite service
I like the way they gave a specific time on the text, rather than just a delivery window, they called beforehand to check the time was ok and they even texted to let us know they were stuck in traffic. Very pleased.
April 24, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Did their job well
April 18, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Friendly polite delivery men who phoned…
Friendly polite delivery men who phoned 40 mins prior to drop off which was really helpful I would highly recommend this company
April 22, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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