This was my first time ordering bathroom panels. I didn't know what to expect. Everything went smoothly. I was kept informed about when to expect delivery and the guys were there in schedule. They w... See more
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Review summary
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Ordered the bed online. Easy methods to pay. They communicated through several methods, emails, phone calls and text messages. They communicated in good times and turned up to planned delivery. The te... See more
Company replied
Never had such great service from a delivery company like this. They are on a higher level. Kept us informed at every step of the delivery. Cannot fault them at all, they telephoned and text to let me... See more
Company replied
We were told that delivery would be between 7 and 10 working days which was fine with us but a few days later they phoned to confirm that they would deliver the next day if it was convenient. They ga... See more
Company replied
Company details
Written by the company
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Contact info
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, United Kingdom
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great delivery!
First you get a time slot, which is considerably small. Then a message saying how long until they will be with you. Very polite and helpful.
April 24, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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Terrible
Terrible. Over 2 hours later than. No updates. Extremely rude
April 24, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for your feedback, and we are very sorry to hear about your experience.
I'm extremely sorry with the experience you've had with our delivery company. We understand how frustrating this situation must have been, especially when the delivery was 2 hours late from the given timeslot and you didn't receive any updates. I apologies on behalf of the delivery teams behaviour. This is certainly not the level of service we aim to provide.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Efficient, speedy and polite service
I like the way they gave a specific time on the text, rather than just a delivery window, they called beforehand to check the time was ok and they even texted to let us know they were stuck in traffic. Very pleased.
April 24, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Did their job well
April 18, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Friendly polite delivery men who phoned…
Friendly polite delivery men who phoned 40 mins prior to drop off which was really helpful I would highly recommend this company
April 22, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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Excellent service
Excellent service. Rang the day before the delivery to confirm the time slot and rang when they were fifteen minutes away. The two men were very polite and careful carrying the boxes into my property. Thank you.
April 23, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great service
Went above and beyond to squeeze a Super King mattress up two flights of stairs. Greatly appreciated the effort involved.
April 22, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Rang to say were 20mins away put where…
Rang to say were 20mins away put where I wanted them in house good delivery
April 22, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great start poor finish
Great communication from the get go , but upon delivery , panel's were left in the communal hallway , already had a complaint from the head of the committee, I am not local , and the poor girl in the 1st apartment is getting it in the neck , due to laziness of the delivery drivers , they asked me what floor it was on prior , shame great start bad finish
April 21, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for bringing this matter to our attention. We are very sorry to hear about your recent delivery experience and the inconvenience this caused you.
While we are pleased to hear that our communication was great from the beginning, we understand your frustration regarding the drivers poor behaviour and the panel's not being taken to the intended floor, particularly as you had already informed them that your property is a apartment. This is certainly not the level of service we aim to provide.
We are currently reviewing the details of your delivery with our logistics team to understand what happened and why the service did not meet expectations. Your feedback is extremely important to us and helps ensure we improve both communication and delivery standards going forward.
In the meantime, we would appreciate the opportunity to put this right. Please could you confirm your order number so that we can investigate further.
Thank you again for your patience, and we sincerely apologise for the inconvenience caused.
Kind regards
Vish
JBS 2man customer service
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Great Delivery of 25 big boxes!!!
April 21, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Good communication
Good communication. Kept us informed of delivery all the way so knew when to expect them. Box carried into house as requested. Very polite and professional. Thanks to you both Lovepreet and Dilraj the delivery men
March 12, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Extremely good
I received an email what day delivery would be and between what times. I also received an update on the approximate time they would be with me. They were extremely polite and friendly, also willing to remove their shoes to bring items i side. Really ,really pleased with everything
April 20, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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Headboard delivery
Very punctual and took my heavy delivery to room of choice which was up three floors. Very happy customer
April 18, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent service from JBS
Excellent service from JBS. Text received Friday lunchtime giving delivery slot between 7-10 next morning (a Saturday) Phone call received at 8.23am to say they were 30-35 minutes away. Arrived at 9.30 and 3 huge boxes delivered with ease!
April 18, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to hear that the service was excellent from start to finish, and that the team kept you well informed throughout. It is especially encouraging to know that the team kept you updated at every stage, adherence to the time slot.
We are also grateful for your kind comments about the teams outstanding job. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
This was one of the worst delivery…
This was one of the worst delivery experiences that I have ever had.
Firstly, the men rang my doorbell, I opened the door but they had returned to the van for 10 minutes, whilst I stood at the door. They were fitting my headboard but came without any tools and asked me to provide them. Next, they appeared to have little idea of what they were supposed to do and fitted the headboard in a lopsided manner. They were also supposed to fit the valance but didn't know what to do with it. They didn't even have a tool to remove the packaging, asking me if I wanted to unpack it?
As a final insult, they walked mud over my new bedroom carpet.
April 17, 2026
Unprompted review
Excellent service
Excellent service. The guys were bang on time, courteous and really efficient. So much better than some of the larger firms such as E*ri.
April 17, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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Excellent communication and delivered…
Excellent communication and delivered by the two guys very professionally.
April 16, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Constant phone call and you can even…
Constant phone call and you can even text them to ask how long they will take . Very good service.
April 14, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Delivery was smooth and on time
Delivery was smooth and on time. Prior to delivery I had a phone call to confirm the time. One item was collected and another delivered to replace it. Thank you. Glad we have a bungalow so easy delivery for delivery men.
April 14, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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