I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more
Company replied
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I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more
Company replied
Really enjoying been back in the gym after several tests out. Everyone is really friendly and staff are very helpful
Company replied
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the temperature in the gym has felt uncomfortable during your visits, especially during the warmer weather. We u... See more
Company replied
So far I love everything about JD Gyms. The environment is calm, clean and beautiful. I love that they have a private women’s gym and a sauna. I’ve been consistent and it’s been an amazing time there.... See more
Company replied
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Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom
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Becoming a deeply unpleasant experience between 1700-2000. Littered with chavvy scroates hogging machines and messing about in the changing rooms which in themselves are a mess. Poor hygiene and behaviour from too many members. Razors being left in the showers which I nearly stood on tonight. Poor behaviour needs to be challenged

Reply from JD Gyms - Hull

Reply from JD Gyms - Hull
This gym is not for me. Not so much the gym itself it’s everyone in it. Cringeeee I’m afraid you’ve got fully grown men hovering round young lasses it’s pathetic and gross. Also just the gym vibes no good all machines used up and dint get offered gym induction so had no clue.
One good thing a young black haired girl helped me who worked there even when it’s wasn’t her shift which I thought was lovely of her to go out her way!

Reply from JD Gyms - Hull
The gym is a mess, weights are left out all over the floor and dumbells are all mixed up.
Thinking of cancelling my membership after 2 visits.

Reply from JD Gyms - Hull
No one hassling you.
See cleaners cleaning all the time.
Staff friendly if you have an issue.

Reply from JD Gyms - Hull
The gym is way overcrowded on a tea time with people and then they hog the machines.
In the early hours it’s been -5° and the gym is Baltic still having the cold air conditioning belting out. Do you want us to get hyperthermia! It’s made me ill😠

Reply from JD Gyms - Hull
It is too crowded and not worth the money in my opinion

Reply from JD Gyms - Hull

Reply from JD Gyms - Hull
It would be better if they gave access to weekly passes for friends or a 2 for 1 deal so I can be with friends

Reply from JD Gyms - Hull

Reply from JD Gyms - Hull
I liked the sauna and the gym equipments but the showers and the floor in mens changing room is so dirty and sticky i cant be there bare foot the showers are too hot i cant like change it to warm water its super hot that pretty much it hope you guys fix it thanks

Reply from JD Gyms - Hull
Seeing a massive improvement in my mental and physical health and the gym gives me more confidence

Reply from JD Gyms - Hull
Really nice gym helpful staff and good members who don’t stare or judge you

Reply from JD Gyms - Hull
Happy to be back at Hull's JD Gym, a well-organised, very well-equipped gym.

Reply from JD Gyms - Hull
really good gym , has a women’s only bit which really helps my confidence

Reply from JD Gyms - Hull
Plenty machines to use witch is a good thing, plenty of space around the gym

Reply from JD Gyms - Hull
The gym is not fitted with air conditioning so it’s unbearable to train here during the summer months, there is no atmosphere, staff walk around looking miserable. The female toilets are always filthy running out of handwash regularly.

Reply from JD Gyms - Hull
No staff available for general information.
Very poor wi-fi

Reply from JD Gyms - Hull
I do love coming to JD Clough Road. I have had the benefit of being able to go during the less busy hours recently, which always makes a smooth visit. Plenty of include treadmills, rowing machines, but the leg press seems to always be out of order which is why I gave 4 stars
Love the ladies area as wel.

Reply from JD Gyms - Hull
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