JD Gyms - Hull Reviews 

415
TrustScore 4 out of 5

3.8

Clough Road, HU5 1SR Kingston upon Hull, England, GB


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Rated 5 out of 5 stars

I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more

Company replied

Rated 5 out of 5 stars

Really enjoying been back in the gym after several tests out. Everyone is really friendly and staff are very helpful

Company replied

Rated 1 out of 5 stars

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the temperature in the gym has felt uncomfortable during your visits, especially during the warmer weather. We u... See more

Company replied

Rated 5 out of 5 stars

So far I love everything about JD Gyms. The environment is calm, clean and beautiful. I love that they have a private women’s gym and a sauna. I’ve been consistent and it’s been an amazing time there.... See more

Company replied


Company details

  1. Gym

About JD Gyms - Hull

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom

  • 1482420365

3.8

Great

TrustScore 4 out of 5

415 reviews

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3.8

All reviews

(415)

4,620 reviews in the last 12 months

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Rated 2 out of 5 stars

Decline

Becoming a deeply unpleasant experience between 1700-2000. Littered with chavvy scroates hogging machines and messing about in the changing rooms which in themselves are a mess. Poor hygiene and behaviour from too many members. Razors being left in the showers which I nearly stood on tonight. Poor behaviour needs to be challenged

February 10, 2026
Unprompted review
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hello - Thanks for taking the time to leave this review. We are sorry to hear you weren’t happy with your experience. We value member feedback and are always looking at ways we can continually improve our facilities as we are committed to providing a positive and enjoyable experience for all our members. If you wish to discuss this further, please email the manager at hull@jdgyms.co.uk
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym with modern equipment!

Great gym with modern equipment!

February 2, 2026
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hello - We appreciate your feedback and are so glad that you are enjoying our equipment. Thank you for taking the time to share.
The JD Gyms Team 💚

Rated 1 out of 5 stars

This gym is not for me

This gym is not for me. Not so much the gym itself it’s everyone in it. Cringeeee I’m afraid you’ve got fully grown men hovering round young lasses it’s pathetic and gross. Also just the gym vibes no good all machines used up and dint get offered gym induction so had no clue.
One good thing a young black haired girl helped me who worked there even when it’s wasn’t her shift which I thought was lovely of her to go out her way!

January 27, 2026
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Reply from JD Gyms - Hull

Hello - Thank you for taking the time to share your experience. We’re sorry to hear that your visit didn’t feel comfortable, and we appreciate you highlighting the areas that didn’t work for you. Your feedback about the atmosphere and induction process is important to us, and we’ll make sure it’s passed on to the team.
We’re really glad to hear one of our staff members made a positive difference during your visit. Thanks again for letting us know.
The JD Gyms Team 💚

Rated 1 out of 5 stars

The gym is a mess

The gym is a mess, weights are left out all over the floor and dumbells are all mixed up.

Thinking of cancelling my membership after 2 visits.

January 21, 2026
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Reply from JD Gyms - Hull

Hello - Thanks for taking the time to leave this review. We understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice anyone not putting the equipment back.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean and well layed out

No one hassling you.
See cleaners cleaning all the time.
Staff friendly if you have an issue.

January 14, 2026
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Reply from JD Gyms - Hull

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 2 out of 5 stars

Freezing!

The gym is way overcrowded on a tea time with people and then they hog the machines.

In the early hours it’s been -5° and the gym is Baltic still having the cold air conditioning belting out. Do you want us to get hyperthermia! It’s made me ill😠

January 1, 2026
Unprompted review
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Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

It is too crowded and not worth the…

It is too crowded and not worth the money in my opinion

January 9, 2026
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

It would be better if they gave access to weekly passes

It would be better if they gave access to weekly passes for friends or a 2 for 1 deal so I can be with friends

December 23, 2025
Unprompted review
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great staff deserve a bonus

Great staff deserve a bonus

December 23, 2025
Unprompted review
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

I liked the sauna and the gym…

I liked the sauna and the gym equipments but the showers and the floor in mens changing room is so dirty and sticky i cant be there bare foot the showers are too hot i cant like change it to warm water its super hot that pretty much it hope you guys fix it thanks

December 8, 2025
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Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Seeing a massive improvement in my…

Seeing a massive improvement in my mental and physical health and the gym gives me more confidence

November 29, 2025
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Really nice gym helpful staff and good…

Really nice gym helpful staff and good members who don’t stare or judge you

November 30, 2025
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Reply from JD Gyms - Hull

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Happy to be back at Hull's JD Gym

Happy to be back at Hull's JD Gym, a well-organised, very well-equipped gym.

November 8, 2025
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

really good gym

really good gym , has a women’s only bit which really helps my confidence

October 30, 2025
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Reply from JD Gyms - Hull

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Plenty machines to use witch is a good…

Plenty machines to use witch is a good thing, plenty of space around the gym

November 5, 2025
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

The gym is not fitted with air…

The gym is not fitted with air conditioning so it’s unbearable to train here during the summer months, there is no atmosphere, staff walk around looking miserable. The female toilets are always filthy running out of handwash regularly.

October 23, 2025
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Reply from JD Gyms - Hull

Hi - Thank you for your review. We're sorry to hear about the gym environment and cleanliness. We'll ensure your comments are passed onto the relevant team.
The JD Gyms Team 💚

Rated 2 out of 5 stars

No staff available for general…

No staff available for general information.
Very poor wi-fi

October 1, 2025
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hello - Thanks for taking the time to leave this review. During staffed hours, our staff are on hand for any questions you may have. It may be that they are tidying away equipment, or helping another member. We do have green buzzers near the entrance, which will alert a member of staff that you need assistance.
The JD Gyms Team 💚

Rated 4 out of 5 stars

I do love coming to JD Clough Road

I do love coming to JD Clough Road. I have had the benefit of being able to go during the less busy hours recently, which always makes a smooth visit. Plenty of include treadmills, rowing machines, but the leg press seems to always be out of order which is why I gave 4 stars
Love the ladies area as wel.

September 21, 2025
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Reply from JD Gyms - Hull

Hi there – Thank you for taking the time to leave a review. We understand how disappointing it can be if your favourite piece of equipment is out of order, we’re working very hard behind the scenes to prevent this from happening. We are happy to hear you are hear you are enjoying the gym overall.
The JD Gyms Team 💚

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