JDM ENGINE ZONE Reviews 288

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the delivery service, frequently highlighting its speed and efficiency. People often receive their orders quickly, with some noting timely shipments and good communication throughout the process. However, opinions on product quality are mixed, with some customers receiving products in excellent condition that run smoothly and meet expectations. Conversely, a significant number of people reported issues with their orders, such as damaged or defective parts, including engines with low compression, cracked components, or missing pieces. Some reviewers also experienced problems with packaging and external damage during transit.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers report receiving engines in excellent... See more

Quality

Consumers find quality to be ambiguous. While some customers received engines in excellent condition, with... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Transmission arrived very quickly with no issues at all. Shifts through all gears and reverse smoothly without any issues. I would definitely recommend purchasing from JDM Engine Zone

Rated 4 out of 5 stars

Ordering and customer service was great. Crating could have been better. External piping/ tubing had some damage/ bent in, making it unusable, long block was ok.

Rated 4 out of 5 stars

The company shipped the engine pretty quickly which is good, the only thing is the engine came delivered on its side, the strap that held the engine down broke during transport, but overall the engine... See more


Company details

  1. #4 of 4 best companies in Used Auto Parts Store
  2. #3 of 4 best companies in Auto Body Parts Supplier
  3. #16 of 18 best companies in Auto Parts Market
  4. #67 of 76 best companies in Auto Parts Store

Written by the company

With over 15 years of combined experience in exceptional JDM products, customer service, and knowledge,JDM Engine Zone sets the standard in the Japanese motorsports industry. We are proud to offer you nothing but the highest quality engines, transmissions, and parts imported directly from Japan. All of our engines and parts are imported from Japan between 40k and 55k miles. What sets us apart from any other company is our dedication to ensuring our customers have the best JDM purchase experience. From the moment we import and unload new items at our facility, they are handled with extreme care and are passed through a multi-point inspection process. They are neatly organized in our dry, humidity-regulated warehouse while they wait for their new owner. We keep the items as factory stock and original as possible. Any engine that does not meet or exceed OEM compression and performance specifications is never sold unless advertised strictly as a Mechanic's Special for custom jobs or projects.


Contact info

3.6

Average

TrustScore 3.5 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Fast shipping

Fast shipping. Engine is very clean. Came with wiring harness and ECM. Installing Monday and hopefully all is good.

December 6, 2024
Rated 2 out of 5 stars

Disappointed with delivery

I am disappointed with the delivery. Our engine was expected/tracking to be delivered on 12/9 and left on a delivery truck at 9:38am MT on 12/9. When it was not delivered by 5:30pm, I called dispatch to find out why. I was informed that the driver didn't get to it. He had reached his max work hours and brought it back. I asked that it be given priority for the next day, 12/10. I just got confirmation that it was delivered 12/11. So, not only was it not given priority for 12/10 since it was already late, but it was delayed further. The shipping was very expensive ($375), but the delay has cost me an additional $275 in rental car fees due to the 3 day delay.

December 3, 2024
Advertisement
Advertisement
Advertisement
Rated 1 out of 5 stars

FRAUD

FRAUD! I got a 2013 Subaru Forester engine, spent 2,500$ then another 300$ to get it in. It is throwing all kinds of error messages and makes loud clanking noise and turns on maybe 30% of the time.
I sent them the error codes it is throwing me and I tell them it is a bad engine. They want me to fully diagnose the problem myself with the engine, Spend the money to have it taken back out and return it, to only maybe reimburse me for the engine itself which they aren't even going to do.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

The engine got to me very quickly

The engine got to me very quickly. I haven’t had a chance to pick it up from the shop so I haven’t had a chance to look it over and check it out. It was a good deal. Good price. Hope everything works out well with the engine thanks again. Definitely recommend you to friends in the future.

October 9, 2024
Advertisement
Rated 1 out of 5 stars

Be Carefull my People

Be Carefull my People, I bought a Low 50,000 millage engine trough Gerardo AutoCare from JDM, back on May 2024, and just 3 months later the Engine start making a loud noise, I took my Car to another shop, ending up that the so called “LOW MILLEAGE ENGINE” wasnot such a thing, He remove the Oil pan and black sludge was glued to the walls, and this meaning that this engine has more than 300,000 milles, I Spoke With Joe from JDM he said there is nothing they can do since the warranty was only for 3 months and 4 months was transcurred, I understand this, But this is if they really Sell a 50,000 milles engine, First this engine wasn’t a low mileage engine.
The “LOW MILLEAGE ENGINE” thing from Japan, is a scam, to sell more.
It is so sad that this Companies, Use this slogan, to Steal the money that we hardly has been saved, and we fall thinking that we will give live back to the old car for at least another 5 years.
Please refraing from buying engines from JDM and use Gerardo Auto Care, They are working together to put more money on their pockets, and not thinking about being Honest.

Tengan Cuidado mi Gente, compré un motor de 50,000 millas a través de Gerardo AutoCare y JDM, allá por mayo de 2024, y solo 3 meses después el motor comenzó a hacer un ruido fuerte, llevé mi auto a otro taller, lo cual el mecánico me dijo que el llamado “MOTOR DE BAJO MILLAJE” no era tal cosa. Quitó el cárter de aceite y había lodo oscuro pegado a las paredes, y esto significa que este motor tiene más de 300.000 millas. Hablé con Joe de JDM y dijo que no hay nada que puedan hacer. Dado que la garantía era solo por 3 meses y transcurrieron 4 meses, lo entiendo, pero esto es si que realmente venden un motor de 50,000 millas. En primer lugar, este oscuro, motor no era un motor de bajo Millaje.
Lo del “MOTOR DE BAJO MILAJE” de Japón, es una estafa, para vender más.

May 6, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look