JDM ENGINE ZONE Reviews 288

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the delivery service, frequently highlighting its speed and efficiency. People often receive their orders quickly, with some noting timely shipments and good communication throughout the process. However, opinions on product quality are mixed, with some customers receiving products in excellent condition that run smoothly and meet expectations. Conversely, a significant number of people reported issues with their orders, such as damaged or defective parts, including engines with low compression, cracked components, or missing pieces. Some reviewers also experienced problems with packaging and external damage during transit.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers report receiving engines in excellent... See more

Quality

Consumers find quality to be ambiguous. While some customers received engines in excellent condition, with... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Transmission arrived very quickly with no issues at all. Shifts through all gears and reverse smoothly without any issues. I would definitely recommend purchasing from JDM Engine Zone

Rated 4 out of 5 stars

Ordering and customer service was great. Crating could have been better. External piping/ tubing had some damage/ bent in, making it unusable, long block was ok.

Rated 4 out of 5 stars

The company shipped the engine pretty quickly which is good, the only thing is the engine came delivered on its side, the strap that held the engine down broke during transport, but overall the engine... See more


Company details

  1. #4 of 4 best companies in Used Auto Parts Store
  2. #3 of 4 best companies in Auto Body Parts Supplier
  3. #16 of 18 best companies in Auto Parts Market
  4. #67 of 76 best companies in Auto Parts Store

Written by the company

With over 15 years of combined experience in exceptional JDM products, customer service, and knowledge,JDM Engine Zone sets the standard in the Japanese motorsports industry. We are proud to offer you nothing but the highest quality engines, transmissions, and parts imported directly from Japan. All of our engines and parts are imported from Japan between 40k and 55k miles. What sets us apart from any other company is our dedication to ensuring our customers have the best JDM purchase experience. From the moment we import and unload new items at our facility, they are handled with extreme care and are passed through a multi-point inspection process. They are neatly organized in our dry, humidity-regulated warehouse while they wait for their new owner. We keep the items as factory stock and original as possible. Any engine that does not meet or exceed OEM compression and performance specifications is never sold unless advertised strictly as a Mechanic's Special for custom jobs or projects.


Contact info

3.6

Average

TrustScore 3.5 out of 5

288 reviews

5-star
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1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

JDM Engine Zone did a great Job

Purchased an engine, transmission combo. Sales were polite and helpful. Product arrived quickly and in good condition. Price was awesome, $1000.00 less than everyone else. Very satisfied.

January 31, 2025
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Rated 1 out of 5 stars

Received a crack transmission

Received a crack transmission. Unfortunately it was not noticed until the new one was placed and car was turned on- transmission oil leaked everywhere. Paid for shipping and so much time put into exchanging the old one for this to happen.

January 30, 2025
Rated 1 out of 5 stars

worst purchase ever

worst purchase ever, engine never worked came in with multiple broken parts, tons of engine sludge no way this was a 60k mileage motor, after installation we found out that the water pump was defective and in this case the water pump is timing chain driven, will never do business with this guys again, called and asked about warranty and all they did was give me a run around BS story, save your self a headache and shop elsewhere

December 9, 2024
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Rated 5 out of 5 stars

Arrived quickly

Arrived quickly to the shop within just a few days. The tracking was a bit off but I was notified as soon as it got there from the shop

December 9, 2024
Rated 5 out of 5 stars

Very easy transaction

Very easy transaction. Shipping was very fast and product arrived nicely. Engine arrived in a clean condition and can't wait to have engine installed and tested.

January 20, 2025
Rated 1 out of 5 stars

CROOKS AT LARGE..KEEP SEARCHING..MASTER RIP OFF ARTISTS

I've alreading made one review but for some reason they want another one..my first review was pretty long, I'll keep this one short and to the point..these guys are crooks..they sold me an engine that was supposed to be a direct replacement, it wasnt..after taking advantage of the 30 day return policy they thought it would be cute to keep $1000 of my 1300 purchase price for their mistake..long story short..keep looking..read a dozen or so of these reviews and you'll understand where I'm coming from..they are crooks and they will rip you off.

January 6, 2025
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Rated 1 out of 5 stars

Head warped

Order a supposed engine under 45k miles . Noticed in oil a streak and a piece of plastic in oil pan. They won't even assist unless engine is fully installed. As a mechanic you always inspwct first or your wasting your time installing and then to have to hoist it back out. Turns out the head was warped. Awful and will not ever use them again.

September 14, 2024
Unprompted review
Rated 1 out of 5 stars

Deceitful Sales Practice

I called and spoke with one of their representatives after finding their listing online and seeing that it was highly rated. I was told that I would be receiving a running EJ253 AVLS engine matching not only what I have in my car currently but also matching the picture listing on the website with no issues and 40-60k miles but would need to replace seals and swap over wiring and accessories.

I received a very damaged engine that was not what was pictured on the web listing. The engine I received showed signs of oil consumption from the oil leaking out of the throttle body, the AVLS OSVs and complete timing set/cover destroyed due to mishandling, the was a significant amount of coolant burned onto the top of the cylinder block and heads, the lower half of the motor was haphazardly painted black (likely to hide any severe corrosion), and both the intake manifold and ignition systems (including valve covers) were a completely different design than what is compatible with my vehicle, let alone not matching the description or pictures on the website listing.

I attempted to return the engine due to these issues and was told I needed to perform a full engine rebuild and install it in my vehicle FIRST to verify if the engine was damaged. Unacceptable. I was charged for shipping twice and I was also charged a 20% restocking fee because they claimed I "didn't like the way the engine looked", leaving me missing $1000.

I communicated to multiple individuals over the phone and over email regarding this issue and not only did no one provide so much as a name, but they refused to stand behind their service or product and just deflected to an incorrect reason for my return. This has been an awful and deceitful shopping experience and I will never recommend JDM Engine Zone to anyone ever.

December 27, 2024
Rated 3 out of 5 stars

There was no cushion wrap on the…

There was no cushion wrap on the top/turbo area of the motor and the turbo housing and oil fill cap got broken. The billing information went to the shipping location. The billing address was separate from the shipping address when ordered.

January 9, 2025
Rated 1 out of 5 stars

TOTALLY UNSATISFIED

I returned a moter the guy was VERY RUDE. Then he only refunded HALF my purchase price. He said it was a restocking fee. I have all my paperwork from the first text there was nothing in it about keeping my money. It said I had 30 days to return it I returned it in 15 days. DO NOTDEAL WITH THIS MAN HE IS A THIEF

January 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Got wrong part

Got wrong part, was given information that was completely incorrect from their customer service. Take your business elsewhere. It was a $700 lesson learned for me.

December 20, 2024
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Rated 5 out of 5 stars

I had a great experience and even…

I had a great experience and even though I lost my cool, Carlos held his composure to give that great experience. Would like to apologize for my erratic behavior to Carlos who did nothing but be professional. Again I would like to apologize since they're is no excuse. Thank You

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

First of all I too apologize just…

First of all I too apologize just getting that to finish up this review. The more has been installed and has been installed for quite a while the motor runs fine no hiccups no problem. Well done. 👍👍

November 23, 2024
Unprompted review

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