Update to the below review: Following posting of the below review, JD sports reached out and refunded my shipping fees. This business is unapologetically unreliable. Ordered a specific pair of shoe... See more
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JD Sports has everything you need to elevate your everyday casual look to eye-catching new heights. Shop the latest footwear from brands like Nike, adidas, Vans and Puma that deliver performance, style and comfort to fit your on-the-go lifestyle. If you’re looking for athletic slides, basketball sneakers, casual shoes, running gear and everything in between, JD Sports has you covered. Whether you’re training for your next race, refreshing your gym to street look, or just snagging some comfy kicks for everyday, there’s something for everyone at JD. Don’t forget men's, women's, and kids' athletic clothing to match. With sportswear like joggers, hoodies, leggings and so much more, JD Sports is more than just a sneaker store. Break some necks every season, all year long, in the latest and greatest apparel and accessories from the brands you love.
Contact info
Canada
- jdsports.ca
Hasn’t replied to negative reviews
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PRE$IDENT
Very fast shipping and the shipping is FREE once your order is over $100 or $100 and JD prices is Amazing I will definitely buy more item's for sure .
Happened to me twice now
Happened to me twice now. Product is up in the website and after few days after I paid for it, it’s already out of stock and they refund me, they didn’t even notify me. Waste of damn time
I ordered a crossbody bag for my trip…
I ordered a crossbody bag for my trip next week but unfortunately they sent me a wrong one. Now I need to return it and go to the nearest FEDEX. In the first place the reason I ordered online is to avoid the hassle to go to the store.But I have no other choice but to drive.They gave me free shipping and 2 dollars off for my repurchase of the same product. It doubled the hassle. Never gonna buy again in their store.
I ordered a pair of new balance 550 in…
I ordered a pair of new balance 550 in pink online and received a green pair . I emailed the company and they sent me a refund receipt to send them back and gave me 15% off my order of the correct shoes . It was fast delivery but when I received this new Order, it was also wrong and they sent me another green pair . At this point , I will be taking them back to the local store and my daughter will not be receiving them for her birthday. Is this incompetence or a glitch in the system ?!?
Worst experience ordering online
Worst experience ordering online. I understand I messed up the delivery address but no messages me back after I asked to get an email back for what the status was. I had to call again and again people were very rude. Unless I get a huge discount my way I am never coming back to jd sports
Only needed to exchange for size
Only needed to exchange for size. Was not an option. JD sports refund policy says full refund within 30 days but thats not true. They deduct shipping from the refund. Not really a full refund if you keep some of it. Not to mention nothing about keeping shipping is in their refund policy.
Great place to shop
JD Sports always has the best selection of trending shoes. It's my go to place to shop in store and online. Got exactly what I wanted and came fast and safe.
Quick and efficient shipping
Quick and efficient shipping. The Uggs were in perfect condition and fit perfectly. Would order again!
Garbage policy
Garbage policy! Will never buy from this store again.
Very fast delivery
Very fast delivery. But kept flagging my credit card as fraud. Needing to email back and fourth. I provided all correct information and still flagged.
great shoes and service
The place is excellent in-store and online, I definitely will be buying their new drops in the future
very accommodating
very accommodating, and also very helpful! the way you can ask them. much appreciate
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