Update to the below review: Following posting of the below review, JD sports reached out and refunded my shipping fees. This business is unapologetically unreliable. Ordered a specific pair of shoe... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I ordered 2 pairs of toddler sneakers online for my son. They came quickly and were boxed nicely but I noticed one of the pairs was a display pair. Unfortunately, the pair that was the display pair we... See more
Quick shipping and exactly what I ordered… as usual! I have ordered a few things from JD Sports and the customer service and quick shipping is consistent. Will definitely order from here again.
I have been ordering from JD Sports for a couple of years now for all of our family footwear needs and have been consistently pleased and satisfied. They carry a great variety for all. Items are shipp... See more
Company details
Written by the company
JD Sports has everything you need to elevate your everyday casual look to eye-catching new heights. Shop the latest footwear from brands like Nike, adidas, Vans and Puma that deliver performance, style and comfort to fit your on-the-go lifestyle. If you’re looking for athletic slides, basketball sneakers, casual shoes, running gear and everything in between, JD Sports has you covered. Whether you’re training for your next race, refreshing your gym to street look, or just snagging some comfy kicks for everyday, there’s something for everyone at JD. Don’t forget men's, women's, and kids' athletic clothing to match. With sportswear like joggers, hoodies, leggings and so much more, JD Sports is more than just a sneaker store. Break some necks every season, all year long, in the latest and greatest apparel and accessories from the brands you love.
Contact info
Canada
- jdsports.ca
3.3
Average
730 reviews
Hasn’t replied to negative reviews
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Do NOT order from this company
Do NOT order from this company. I ordered a women's size 8 shoe, received a men's size 8 in a completely mangled box, went through the hassle of returning the shoes, only to be refused a refund because of the condition of the box. Somehow it made more sense to this company to pay shipping fees to ship these shoes back to me! While I understand returns can be costly for a business, I would have been happy with a store credit.
July 2, 2025
Unprompted review
Always have some wicked sales on
Always have some wicked sales on. Got some super dope deals in the sales section every time
June 21, 2025
Perfect purchase experience
Ordered a pair of New Balance shoes on June 6th, delivered to my home in Montreal on June 14th. The shoes are in perfect condition and no issues to speak of whatsoever.
June 6, 2025
Unprompted review
Delivery stolen, no help provided
I ordered some shoes for $130, they delivered to the front door without knocking. I live in a busy place that's open, the item wasn't there when I checked the tracking to see if it was delivered. The item was not there. JD have offered no solution, just said the item was delivered so nothing we can do. I'm now $130 down.
June 16, 2025
Unprompted review
Excellent products
Great communication on product processing to delivery. Easy transaction and received exactly the product I ordered. Excellent condition.
May 22, 2025
fast delivery but the size on the…
fast delivery but the size on the website is not the good one i had to return them (adidas originals women's gazelle bold cream)
May 22, 2025
Never had an issue with my order and I…
Never had an issue with my order and I get it within 2 business day or the latest the end of week. They have great prices and sales for stylish runners and fashionable shoes.
May 22, 2025
Horrible company!
Kevin (JD Sports Canada)
May 25, 2025, 13:31 PDT
Hi Jared,
We appreciate your patience in this matter.
Regrettably, we must inform you that FedEx has declined your claim, as a result we are unable to issue any reimbursement at this time. We sincerely apologize for any inconvenience this may have caused.
Thank you for your understanding. Should you have any further inquiries, please feel free to reach out.
Best regards,
So they just told $300 from me.. and can’t help me at all… that’s horrible company !!
May 25, 2025
Unprompted review
Too expensive
I live in the US and this is the closest website to the US
The local mall opened a JD Sports a couple of months ago and I needed a new pair of shoes
So went to the JD in hopes of something good
A pair of new Nike Dn8's were $210 USD!
NOTHING under a hundred dollars!
The Nike Factory Store had a great pair of shoes for only $80, then gave me a discount out of nowhere, shoes were only $54!
Lower the prices, JD!
May 8, 2025
Unprompted review
For the wrong sized shoe they were to…
For the wrong sized shoe they were to big but didn’t notice they were the wrong size until I wore them so can’t return
April 21, 2025
Great great great
April 21, 2025
Fast shipping
Fast shipping, exacte product i want but it's was little bit of dust on the shoes but nothing important, thanks you i gonna order my shoes with you now great job 👍
April 21, 2025
Honestly i always look forward to JD…
Honestly i always look forward to JD sports whenever I need a nice running shoe JD is always the plac.an the staff or extremely helpful.
April 21, 2025
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