Jdsports Reviews 

9,035
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I did not receive my order and since I do not live in the same country, and therefore can not go back to the store and show my receipt in the store I bought my order from, I can not get my money back... See more

Rated 1 out of 5 stars

I bought a pair of Adidas shoes from JD Sports that developed a clear manufacturing defect after only a few uses. Instead of honoring the 2-year 'Reklamationsret' under Danish law, both companies are... See more

Rated 5 out of 5 stars

Found some amazing shoes with a good discount. Pretty fast delivery and nicely packaged

Rated 1 out of 5 stars

Det er næsten 1 måned og hørte ingen skide på min ordre, And yesterday I was at the JD store in the middle of the city, I asked for help but there was this young Danish woman speaking Danish to me and... See more

Company replied

Company details

  1. Events & Entertainment

About Jdsports

Written by the company

JD Sports er en af Danmarks største leverandører af sportsmode. Der tilbydes et bredt udvalg af løbesko, sneakers, modetøj og tilbehør til både herrer, damer og børn – og 80 % af dette er eksklusivt hos JD. Det nuværende udvalg har produkter fra alle de store sportsmærker, såsom Nike, adidas, Ellesse, Fila, The North Face, Reebok, Converse, Lacoste, Puma... og mange flere, inklusive JD eksklusive brands som McKenzie og Pink Soda Sport

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2.3

Poor

TrustScore 2.5 out of 5

9K reviews

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2.3

All reviews

(9,035)

423 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality shoes

I like Jdsports because their shoes are of very good quality ( first class quality) and they usually last for a very long time. They also have a very good customer service.

August 27, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din tilbagemelding!

Hav en god dag!

Med venlig hilsen,
JD Sports kundeservice

Rated 1 out of 5 stars
Jdsports logo

Reply from Jdsports

Hej,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
JD Sports kundeservice

Rated 5 out of 5 stars

Perfect

God quality and fast delivery

August 8, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din tilbagemelding!

Hav en god dag!

Med venlig hilsen,
JD Sports kundeservice

Rated 5 out of 5 stars

Jordan Air

God hjemmeside super Michael Jordan tøj 👍

July 29, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din tilbagemelding!

Hav en god dag!

Med venlig hilsen,
JD Sports kundeservice

Rated 1 out of 5 stars

Man skal betale 100+ kr for at returnere…

Man skal betale 100+ kr for at returnere sin vare, der er ikke returblanket i pakken, og de svarer ikke på min mail.

July 22, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
JD Sports kundeservice

Rated 1 out of 5 stars

Very bad service i Got

Very bad service i Got , never Got a parcel and everytjme New answer from customer service

July 13, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
JD Sports kundeservice

Rated 2 out of 5 stars

Expensive returns and poor Return…

Expensive returns and poor Return process. I ordered 4 items for my family. I had to return one straight away and pay 100dkk in Order to register the return. I later needed to return another item and had to pay another 100dkk without an option to combine returns.

June 14, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
JD Sports kundeservice

Rated 2 out of 5 stars

Bad delivery

June 16, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
JD Sports kundeservice

Rated 3 out of 5 stars

The product I got is not 100% original…

The product I got is not 100% original but manageable

May 15, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
JD Sports kundeservice

Rated 5 out of 5 stars

Top tier

Hurtig levering og god kvalitet :)

May 18, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din tilbagemelding!

Hav en god dag!

Med venlig hilsen,
JD Sports kundeservice

Rated 2 out of 5 stars

Det er ALT for dyrt at returnere en…

Det er ALT for dyrt at returnere en vare! Over 100 kr. for et par sko. Køber ikke ved JDsports igen!

April 13, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
JD Sports kundeservice

Rated 1 out of 5 stars

The reason is that I have been…

The reason is that I have been returning a vest for two weeks and the money has not yet come out

March 17, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
JD Sports kundeservice

Rated 1 out of 5 stars

Cancelled my order with no reason and…

Cancelled my order with no reason and ignored my messages when I contacted them to ask why. Item was still in stock on the page. Not the first time it's happened and I have heard from others it happens regularly.

February 27, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
JD Sports kundeservice

Rated 5 out of 5 stars

God service......

February 26, 2023
Jdsports logo

Reply from Jdsports

Hej,

Tak for din tilbagemelding!

Hav en god dag!

Med venlig hilsen,
JD Sports kundeservice

Rated 1 out of 5 stars

Absolutely shocking ordered some…

Absolutely shocking ordered some trainers still not received them £70 which is the most I’ve spent on trainers for my sons birthday they messaged to say we can help then sent the details and still not heard back from them so gutted that his birthday he won’t have his present because o don’t actually have the money to rebuy them they should be ashamed!!!!!!!

February 6, 2023
Unprompted review
Jdsports logo

Reply from Jdsports

Hej,

Tak for din henvendelse. 

Hvis du har brug for hjælp, er vi til rådighed og hjælper gerne.

Send venligst en e-mail med dine ordreoplysninger til kundeservice@jdsports.dk - ordrenummer, kundenavn, e-mail-adresse, faktureringsadresse, postnummer.

Med venlig hilsen,
JD Sports kundeservice

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