Products arrived quickly. However, when I washed the black Hoodrich hoodie black fluffy coated the whole wash & ruined all the other clothes I washed it with... I had to get the washer professionally... See more
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Products arrived quickly. However, when I washed the black Hoodrich hoodie black fluffy coated the whole wash & ruined all the other clothes I washed it with... I had to get the washer professionally... See more
Company replied
When I went to take my order, they said that they don’t have it knowing that I had received a mail confirming the reception of the order . I had to come and insist 2 times and they finally found it on... See more
Company replied
3 Times have I ordered shoes “fila disruptor” and all the orders got cancelled and I got a refund. So now for the last time I ordered again and first my daughters shoes were delivered but my ordered d... See more
Company replied
I like the page - it has helpful filters and lots of detailed pictures of products. I just came across to one problem. Not sure if this was my fault, but I could not add more than one product to the s... See more
Company replied
Written by the company
JD Sports es conocida por ser la empresa de moda urbana y deportiva líder en el Reino Unido. Ofrecemos productos de marcas conocidas mundialmente, así como importantes marcas propias. Consigue las mejores marcas de calzado, streetwear y más artículos exclusivos de JD Sports. Lo último en moda con marcas como Nike, adidas Originals, adidas, EA7, Ellesse, Fila, SikSilk, Puma, New Balance y muchas más.
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Easy ordering and same day delivery.
Excellent service.

Reply from JD Sports España
The item I bought was perfect and it was delivered inside the time they said it would arrive. But everything I have bought from JD sports has been excellent and at a really good price

Reply from JD Sports España
I ordered an order contained like 6 t shirts I didn’t receive two t shirts one adidas black and one nike blue I want my money back please

Reply from JD Sports España
I like the page - it has helpful filters and lots of detailed pictures of products. I just came across to one problem. Not sure if this was my fault, but I could not add more than one product to the shopping cart. I wanted to buy 2 pairs of different shoes, but could only add one :( Tried many times with different products, but did not succeed.

Reply from JD Sports España
Great to be able to order items via the in store online service when they are not on stock on the store. Online order process in store was simple and easy. Only issue was delivery took longer than expected.

Reply from JD Sports España
Parcel late arriving and information very limited but happy with purchase

Reply from JD Sports España
I didnt receive the shoes. Jd told me they will calling me regarding on the issue. They never did.

Reply from JD Sports España
Excellent quality of materials
And sizing is perfect
Would highly recommend these products 10/ 10

Reply from JD Sports España
Chándal north face comprado por 100€ y en el primer lavado le han salido bolas, lamentable .

Reply from JD Sports España
I bought a pair of shorts that came with a manufacturing defect, and I was charged €10 to return it, which is absurd!

Reply from JD Sports España
Ordered sneakers and received them in a box that looks like it survived a war. The adidas box is torn, crushed, and falling apart on multiple sides. For a product that costs what sneakers cost today, this is unacceptable. Either the seller packed them carelessly or handed them to a courier without any protective outer packaging. The box condition makes it impossible to gift. Zero effort on the seller’s part to ensure basic delivery standards. Also, it took long time for delivery. Contacted the seller 2 times, only auto responses.
As you all can see they even have a dummy auto response here :( Did not read my review or even contacted back.

Reply from JD Sports España
I placed order 771475895 in November and never received it. I have contacted the company to get a full refund and got no response back.

Reply from JD Sports España
I am extremely disappointed with this company. I have emailed them several times regarding my order, and they have not responded to a single message. I still have not received my parcel, and the tracking information hasn’t updated at all. Their customer support is completely unresponsive, and I have no idea where my order is or if it will ever arrive.
Very frustrating experience — I would not recommend based on the lack of communication and failure to deliver my purchase.
Estoy muy decepcionada con esta empresa. Les he enviado varios correos sobre mi pedido y no han respondido a ninguno. Todavía no he recibido mi paquete y la información de seguimiento no se ha actualizado en ningún momento. Su servicio de atención al cliente es totalmente inexistente y no tengo ni idea de dónde está mi pedido o si llegará alguna vez.
Una experiencia muy frustrante. No lo recomendaría debido a la falta de comunicación y al incumplimiento en la entrega.

Reply from JD Sports España
First of all, I just want to thank the staff that work out here for their speed of the answer. There are not many CS that work like them. Beside that, the wide range of products is present. I could find all of the things that I was looking for, and the prices were normal. They are not low, not high, just as if I was shopping in my local sport center. So, all is fine.

Reply from JD Sports España
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