Jellis Craig Reviews 

5,034
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Nick Renna is the Worst Agent Ive dealt with. Seemed to care more about himself than the Client.Difficult to deal with.Arrogant. Dont use this Guy. Interesting merger with Nick Johnstone Real Est... See more

Rated 1 out of 5 stars

The literal worst rental agency I’ve ever had the misfortune to deal with and do not believe the realestate.com reviews go to product review for the real story. 3 trips to RDRV with these guys refusin... See more

Rated 5 out of 5 stars

We are deeply touched by our recent experience with Andrew Panagopoulos We can't thank him enough for his incredible help. He brought us good fortune on Saturday the 23rd of August 2025, and we... See more

Rated 4 out of 5 stars

Our overall experience with Jellis Craig has been a positive one. Anthony has been professional, courteous and helpful with any enquires or concerns we have had. It has been a pleasure to deal with hi... See more

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Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Appraiser

About Jellis Craig

Information provided by various external sources

Established in 1991, the Jellis Craig network is a business based on ethics, integrity and personal service. With a commitment to progressive thinking, Jellis Craig has continually evolved and grown to become one of Melbourne’s leading real estate groups. Jellis Craig’s network of strategically located offices are positioned across Melbourne’s most sought-after suburbs and reach into local, interstate and international markets. Click here for a property appraisal

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2.1

Poor

TrustScore 2 out of 5

5K reviews

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2.1

All reviews

(5,034)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely Poor Service

Absolutely disgusting
Rude , arrogant , negligent
They just not care about you at all if you not make these guys happy and show your great interest.

October 4, 2021
Unprompted review
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Rated 1 out of 5 stars

lair

they simply provide misinformations for buyers and sellers.

October 4, 2021
Unprompted review
Rated 5 out of 5 stars

Bev and Lloyd at Jellis Craig were…

Bev and Lloyd at Jellis Craig were fantastic. Initially, Lloyd showed us quite a few properties and was always very accommodating, responsive with answers to our questions and generally very nice to deal with. When we saw the advertisement for the house we eventually bought, Lloyd facilitated a viewing with Bev, the sales agent for that particular property. It was also a pleasure to work with Bev. She facilitated access to the property quite a few times, was great to keep us in the loop and gave us the space we needed to consider what we wanted to do. I'm sure the vendors were delighted with Bev too. Overall a very smooth and positive experience for us.

September 16, 2021
Rated 5 out of 5 stars

Top marks Costa and Ben from Jellis Craig!

Costa and Ben from Jellis Craig, Monash, we’re terrific to deal with. They both went above and beyond to get the best price for our beloved home. Finding people who are direct in their communication and upfront about cost is hard enough but add to that that I’m female with a significant mobility disability, and it’s nigh on impossible! Ben and Costa were both respectful and empathetic without being condescending; gave us clear and concise details of what services they were offering; communicated immediately and directly after open homes and made themselves available whenever we had questions. We cannot recommend them highly enough.

September 13, 2021
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Rated 5 out of 5 stars

Paul Polychroniadis (Jellis Craig Monash)

There are too many estate agents in Mount Waverley which makes picking a good one hard. I picked a good one - Paul Polychroniadis (Jellis Craig).
He was very good. Very hard working. Very professional. Got the deal done.
Opens for inspection were numerous and well staffed. Marketing materials were good. Photography was great. Paul was able to think on his feet.
I'd use him again. I have already referred a neighbour to him.

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

Sarah Sherlock has been amazing to work with…

Sarah Sherlock has been amazing to work with - communicative, kind and always kept us updated. She's been best property manager we've gotten to work with, and we've had quite a few! Thanks for all your help Sarah 😊

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Jellis Craig - Monash

We purchased our first property through Jellis Craig - Monash.

Stan was an absolute pleasure to deal with and his attention to detail and work ethic was unmatched with previous agents we had dealt with around Melbourne. He worked late and was in constant communication to secure our purchase.

Couldn't recommend the team any more.

August 26, 2021
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Rated 5 out of 5 stars

William and Jessica : professional and honest…

William and Jessica were professional and honest with a pleasant character. Although COVID provided complications with the sale of my property they helped me through it very easily and made extra efforts to ensure potential purchasers could view the property. Their communication throughout was exceptional and they were quick to resolve any issues.
They accomplished what they promised they would do.

August 18, 2021
Rated 5 out of 5 stars

Rob Elsom has been an absolute eal…

Rob Elsom has been an absolute eal estate professional and achieved for us an incredible result for the sale of our home by auction. But it is not just the final sale, Rob has been helping us nad giving us invaluable advice for the last 7 years on a variety of things. Such a gentleman. And now he is advising us on our next purchase and how to make the most of it. I highly reccommend him for the selling of your home! Thanks Rob!

August 17, 2021
Rated 5 out of 5 stars

5 stars Jellis Craig.

5 stars Jellis Craig.
Jo Doherty and her team provided exceptional service for my recent property sale in Melbourne. Jo went above and beyond, with great communication and advice throughout the sale process.
I had moved interstate, and relied on the team to manage the sale process during difficult times, in and out of lockdowns. Jo's continued professionalism was much appreciated. Thanks Jo.

August 8, 2021
Rated 5 out of 5 stars

Seller of house in Highett

Rebecca is dedicated, passionate and professional.
She is extremely proactive, committed and will go the extra mile for you 100% of the time.

The whole process from start to finish was exceptionally good and seamless due to her
expertise, knowledge and experience.

In the pursuit to achieve a premium price for our property, she would ensure that no stone is unturned. 

All in all, we can’t speak highly enough of Bec as we only experienced the highest levels of service, professionalism and skill from her and the Jellis Craig team.

July 30, 2021
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Rated 1 out of 5 stars

Awful Experience and Unprofessional

I moved into a Jellis Craig managed property back in April, since then it has been nothing short of a disaster. I’ve dealt with agents Regina McInnes and Sarah Poidomani. Myself and my co-tenant have tried to get my name placed on the lease for nearly 4 months and were constantly ignored by these so-called professional agents. Sarah doesn’t reply to emails and doesn’t answer calls, her voicemail directs you to contact Regina McInnes if the matter is urgent, who also doesn’t answer calls or emails.

On more than 3 occasions the agents have lost forms pertaining to our rental agreement including direct debit forms. The agents even blamed me and my co-tenant for not having returned the forms, even though we did over a month ago and have the saved email to prove it. Not once have I ever received an apology for months of extremely unprofessional property management. I was even told that rental receipts are not given for payment of rent, which is illegal, rent which they are quite happy to directly debit from your account. I have reminded the agents countless times of their legal obligation to provide a rental receipt to which they still, amazingly do not provide. My next step will be a legal one.

Overall would avoid these company at all costs, extremely unprofessional, do not reply to calls, emails and voicemails. I simply do not understand how they can do this to their tenants.

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Simply the best

When my wife and I purchased an investment property in Montmorency, we purchased it from a young salesman called Scott, this was 10 years ago. Scott kept in contact with us over the past 10 years so it was just right that when we were to sell our investment property, we knew who that person would be, Scott. May I say he wasn't that young man anymore, he's a true gentleman. I'd like to thank Scott and his sales team Michael and Hayley for their support and for the record price we achieved for our unit, if you are thinking of selling give Scott a ring because he is simply the best.

July 20, 2021
Rated 5 out of 5 stars

Highly professional and achieved a great result

Tom Kurtschenko and his team were a pleasure to work with, always professional and they communicated extremely well throughout the process.
They were able to achieve a great result and I would not hesitate to recommending Tom and his team.

July 16, 2021

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