Jellis Craig Reviews 

Tom Kurtschenko and his team were a pleasure to work with, always professional and they communicated extremely well throughout the process.
They were able to achieve a great result and I would not hesitate to recommending Tom and his team.

As a first time buyer, Jellis Craig Doncaster (Listing agent Matthew Lockyer) did not leave a very good impression on me. Here's what happened:
We bought a house in Templestowe, it was rental property (agent was Jellis Craig Doncaster!) and the tenants moved out before settlement.
1. At final inspection time the house was dirty, cooking oil dripped from rangehood to cooktop, spiders and spider webs throughout every room inside. When the Assistant /agent Taylah Mcowan open the door for our final inspection, even she was puzzled as to why the house was so dirty. It didn't look like it had been cleaned. The listing agent told me the house is clean, its good enough for selling and no rubbish left behind. He doesn't want me to go back to do another check.
2. My husband went to pick up the keys on settlement day in Doncaster. When he arrived he was given some of the keys and was told he needed to drive again to Ringwood to pick up more keys. I called the office to ask the receptionist could they just send all the keys to the Doncaster office. She said: not guaranteed it will happen. So the buyer needs to drive around various offices picking up keys ??? This is not some kind of video game. Makes no sense.
3. When I asked the agent how to open the garage door, he said the remote key can open it. Ok, but where is the button in the garage or the house? The agent has no idea how the garage operates, or A/C, or the heating etc. I think for the amount commission they are taking, they should at least know how to at least turn the Ac/ or open the garage door from an inside button.
Spend a little time to know your product!!!

In Australia we have provide almost no incentive for real estate agents to make a buyer happy. If you discover a nuisance operational problem, you have only big weapon remedies - either call off the whole sale or sue afterwards. These are unsuitable for small issues. But lucky there are Google reviews - hope you enjoyed mine!

For the 2nd time in 4 years we have used Ross Stryker as the agent to sell our home.

Ross knows the market, properties, buyers, and strategies and gave us a confident & successful sales campaign each time. He helped us present our home to the market. Ross advised us of the best sales campaign especially during Covid-19 when we didn’t miss a beat and sold during lock-down. Professional at all times. I would have no hesitation recommending Ross and Jellis Craig to anyone who was selling or buying.

We used Nikki Wang from Jellis Craig to sell our home in Doncaster East last month and she was outstanding!

Before choosing to sell our property, Nikki ensured we had the privacy we expected and she promoted our property discreetly.

Through Nikki’s transparency, positive outlook, experience and kind approach a great relationship was nurtured and as a result we would only sell through her and the team at Jellis Craig.

In all of our dealings it was clear Nikki really valued and respected her contacts as she never asked us to sacrifice our asking price and understood how much we loved our property.

Nikki is the 5-star real deal when it comes to real estate. Once Nikki has assisted you with your sale it’s a relationship you would continue as a repeat client. Thank you Nikki! You were imperative in helping us achieve our desired result!

Adrian and Matt were fantastic to deal with. We first met Adrian at an open home and before we decided to put our home on the market he kept in contact without being pushy or putting pressure on us to make a decision. Throughout the sale process Adrian was polite, punctual and professional. Adrian’s communication was excellent. To say that we were happy with the sale would be an understatement. Thanks to Adrian and Matt we achieved an outstanding result.

Very unhappy with the rental experience. They listed a rental property in August 2020 and we were accepted as tenants, indicating we were interested in a longer term lease as we are a family of 4 with 2 young children. Within about a day of moving in, the neighbours informed us that the landlord is a 95yo man, who just moved out into a nursing home. You don't need to be stupid to realise that uncertainty right there and then. We lived for 9 months in dread, and received notice that the property was intended for sale. Overall, our situation confirms the terrible ethics of the real estate profession and knowing what they knew, it was highly unsuitable to enter a young family into that rental agreement without letting them know of the potential risk. Physical, emotional and financial stressors involved with moving homes is nothing to sneeze at, it takes a big toll on the family and can destroy them too.

Jellis Craig made the purchase process simple and easy. Professional staff and excellent communication with both the vendor and myself mean I'll recommend them highly.

jellies Craig were good to deal with very patient and lovely to talk to on the phone l would recommend them to my friends any time.

Great experience with Jellis Craig. Our agent went above and beyond for their clients making sure we got the perfect price for the house we sold. Wouldn’t have asked for a better agency! Thank you

From the moment I met Erin following another nearby sale, I was confident Erin and Jellis Craig would be for me in the sale of my house. Following an assessment of my property and discussion how it would be marketed I appointed Erin to handle the sale. How right I was.
She was both friendly and professional at all times through a very short marketing period. Her feedback on prospective buyers and their comments to her were second to none.
Erin was able to judge the mood of the buyers and bring to a head offers from several parties. This resulted in her negotiating an outstanding result far in excess of what was expected. Thank you Erin.

Couldn’t recommend Elliot Gill & James Vine any more highly.
Honest & transparent throughout the entire process & ultra-responsive and reliable.
Would strongly recommend & endorse them to anyone considering selling in the Richmond area.

Luke was a great help - very easy to deal with, highly professional and worked to achieve a good outcome for all.

The team at Jellis Craig in Woodend and Castlemaine have been wonderful. We couldn’t have asked for more. We purchased our new property through them and then put our other property on the market for rent but ended up selling it. Everyone has been helpful, patient, responsive and generally great to deal with. They offered us excellent advice throughout and have been honest and fair to all parties in negotiations and communication. No other agency compares in the region.

Thank you Carole, Terry, Wendy and team!

Ordinary service

Have experienced this agency multiple times through rentals and a purchase and they under whelmed

Slow, lack of follow up , poor communication and process

The service provided is excellent and informative. It’s great to have someone call up and discuss your investment property needs and wants.

I am delighted to recommend Jellis Craig - Hawthorn and in particular Richard Winneke, Joscelyn Creese and the auctioneer Campbell Ward. They were all a delight to work with and were all very professional, keeping me up to date with the progress of the sale/inspections each week. The property eventually sold to my delight well above the reserve.

We had a seamless and stress free sale. Patrick and Richard were calm, competent and translucent. They shared their thoughts without pressure.
Very happy

Excellent work... Made buying and selling easy... Well done

We were very appreciative of the way that Anthony kept us fully up to date during the whole sale process and the excellent result was the bonus on top.

This is the second time we have used Andrew Panagopoulos to sell our home. We met Andrew 7 years ago, we had just bought a house and he came and introduced himself to us. Andrew is a relationship based agent. He stays in contact, offers information and assistance whether we are in the middle of a transaction or not. When we put this house on the market we didn't need to interview anyone, we invited Andrew over and signed the engagement letter before he headed off to dinner. He has our trust & we can not recommend him enough.