Jenkins Electrical MS Ltd Reviews 23

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 1 out of 5 stars

I was a very satisfied customer up till 18 months ago. Left several messages over past 18 months via different means, phone and office and doesn’t reply. Would like to know if still trading!

Rated 5 out of 5 stars

I have utilised Jenkins Electrical services many times over a number of years, and have always been very pleased with their work. Neill, "the boss", is very helpful, giving good advice when asked, is... See more

Rated 5 out of 5 stars

Really helpful electrician, sorted out a home visit for a quote and then the job itself really efficiently. All round a great experience.

Rated 5 out of 5 stars

Neill Jenkins had previously undertaken work for me to a high standard so I decided to call again to ask if the company would do a very small job for me ( changing a light fitting) and they came up t... See more

Company details

  1. Electrician
  2. Electrical Installation Service
  3. Lighting Contractor

Written by the company

We are a family run business serving Southampton and the local surrounding areas for all of their Electrical needs, We specialise in Domestic works but also carry out Commercial works as well. We cover all small jobs up to full rewires, Inspection and Testing, (EICR's etc). We use advanced software and run our business like No other to give the best customer experience possible, This enables us to be Reliable and keep clients informed on every step of the journey through emails and Text messages, Free advice and Multiple payment options.


Contact info

4.0

Great

TrustScore 4 out of 5

23 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Frustrated Customer

I was a very satisfied customer up till 18 months ago. Left several messages over past 18 months via different means, phone and office and doesn’t reply. Would like to know if still trading!

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Really helpful electrician

Really helpful electrician, sorted out a home visit for a quote and then the job itself really efficiently. All round a great experience.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing company

What an amazing company, Neil went above and beyond to get our electrical certificate sorted in a speedy manner as we had left it to almost run out all i can say is 5 🌟🌟🌟🌟🌟

August 29, 2025
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Rated 5 out of 5 stars

Ethernet Point Install

I required an additional Ethernet point installed on a new build and after some initial conversations in requirements the job was booked in.
The job was swift, meticulous and professional. The installation of trunking was excellent and attention to detail was great. I was asked for my opinion along the way and very happy with the result.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

CAT cable installation

Following a recent search for reputable electrical contractors on Google, I engaged Jenkins Electrical to install a CAT cable at my residence, and I am pleased to report that their services met the high standards indicated by their online ratings. They not only met my expectations but also readily accommodated an expanded scope of work at short notice. Their personnel are quite experienced and also very professional. Neil accommodated my preferred schedule for a home visit and offered useful suggestions on the best option to install the CAT cable.
Their response to enquiries made through phone calls and texts are also very prompt. One key area for improvement I will suggest will be their responsiveness to inquiries submitted via email.
Overall, I am very pleased with their services.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Phoned numerous times waste of time he…

Phoned numerous times waste of time he never gets back to you if he don’t want the work just say so don’t hide

June 27, 2025
Unprompted review
Jenkins Electrical MS Ltd logo

Reply from Jenkins Electrical MS Ltd

I wish to apologise for your bad experience recently, Unfortunately I have had some serious health issues over the last few months which has left me unable to work more than a few days here and there. I am trying to catch up at present and hope to be back to normal within the near future. I will also contact you via Email.... Thankyou

Rated 5 out of 5 stars

Great Electrician

Great customer service. Professional, friendly and helpful. Have used this company several times and so pleased with the work. On completion everything was left clean and tidy. Highly recommend Jenkins Electrical

June 3, 2025
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Rated 5 out of 5 stars

Excellent service and workmanship

Excellent service and workmanship. Arrived on time when quoting. Very reasonable rates too. Left the premises clean and tidy. Would highly recommend them.
Pity the accountant got over zealous with reminders of payment, especially as payment had been made.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

The friendly service and how…

The friendly service and how professional the company are, is second to none. Great company and will continually use their services. Highly recommend using Jenkins Electricals.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Induction hob

After 2 years limping along with a defective induction hob, we finally found a new one.
Marvin fitted it in 20 minutes, I am so happy, even the dog was happy!

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

I unreservedly recommend Jenkins Electrical.

I have utilised Jenkins Electrical services many times over a number of years, and have always been very pleased with their work. Neill, "the boss", is very helpful, giving good advice when asked, is friendly and efficient, and leaves no mess. Their charges are reasonable, too, and I've never found it necessary to request a return visit to undertake remedial action. What more can one ask!

December 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Have now used Jenkins Ltd twice

Have now used Jenkins Ltd twice
Have now used Jenkins Ltd twice. Once for an initial larger job doing electrical rating and now again for more minor work including changing a light fitting.

Neill came over to do the quote and explained a method that allowed me to have a bathroom light switch inside the bathroom using a kinetic switch system which was ideal. Following initial work I realised the switch configuration wasn’t optimal for my use and asked if it was possible to reprogramme switch. 10 minute job, so Neill sent team to make the change later in the week, following working on another job locally.

Was a little hard to reach initially for the second job with my online query seeming to have not gotten through properly but managed to contact via email.

Send you automated reminders of your job via text to confirm when they are coming. Online payment system very good. Automated systems which actually work and make life easier for both parties.

September 24, 2024
Unprompted review
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Rated 5 out of 5 stars

I used this company 2 years ago and…

I used this company 2 years ago and recently contacted them to fit two outside lights. The gentleman who came was polite and extremely quick, fitting both lights, testing and tidying up. Would recommend this company for any electrical work.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Neill Jenkins had previously undertaken work for me to a high standard so I decided to call again to ask if the company would do a very small job for me ( changing a light fitting) and they came up trumps. Most electricians are not interest in small jobs. The service was excellent from first point of contact and the work undertaken without delay. Excellent communication and value for money

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

First class service

The team carried out a rewire of my flat and I have to say they were first class, they were polite, left the work area clean and tidy when finished. I would certainly recommend them

December 15, 2022
Unprompted review

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