Jenny's Store Reviews 

75
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, reliable delivery service, and the incredibly helpful customer support team that always responds very quickly. Many people mention that items arrive safely within a reasonable timeframe and function wonderfully, making them eager to purchase from them again in the future. However, some reviewers were not happy with the noise-canceling performance, noting that these specific features could be improved or made very little difference during daily use. A few other people also felt that shipping took a bit longer than expected due to external transit issues.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the fantastic sound quality,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the build and sound... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and smooth processes.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the support as always kind, reliable,... See more

Staff

People report positive experiences with staff, highlighting helpful and quick responses. Consumers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery took a bit long but thats because there was a holiday in between but overall worth the wait cause it got shipped pretty much right after and it arrived quickly after that ! The quality is act... See more

Rated 5 out of 5 stars

Jenny gave me a set of headphones, and honestly, I've been absolutely thrilled with them. There were no problems whatsoever with the shipping process; they arrived much sooner than anticipated. Everyt... See more

Rated 5 out of 5 stars

Got a pair of Max V2 TB last year and needed to update software in order for them to work with the new iphones (I could not do it through flycc). Through Whatsapp, I received the relevant firmwar... See more

Rated 5 out of 5 stars

So, I bought a pair of Pro 2’s v5.4 and they just arrived yesterday. The headphones are better than I expected. They feel premium and look amazing. I’m not an audiophile by any means but, they sound g... See more


Company details

  1. Electronics Store

Written by the company

Jenny's Store - Great earbuds for cheap! The products you want, just cheaper.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(75)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great 5.2 Tb pods

Great 5.2 Tb pods. After a few months the pop-up animation stopped working. I asked Jenny for help and one day she answered me with the solution.

I updated the firmware and everything went back to normal.

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Her goods are very nice quality

Her goods are very nice quality, no issues so far. She replies almost instantly, so there's a piece of mind there too. AFAIK she's been in this field for years, so there's another point there.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

I bought some headphones and they work…

I bought some headphones and they work perfectly, the sound is fantastic! After a year they stopped working when I switched to my new iPhone, but I contacted support right away and they fixed them. Thank you so much for everything.

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Good after-sales experience

Got a pair of Max V2 TB last year and needed to update software in order for them to work with the new iphones (I could not do it through flycc).

Through Whatsapp, I received the relevant firmware file and instructions on how to update it manually.

Good to see that after-sales support is important for this company!

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good Support from Jenny

Jenny gave me a set of headphones, and honestly, I've been absolutely thrilled with them. There were no problems whatsoever with the shipping process; they arrived much sooner than anticipated. Everything was completely perfect. Jenny herself was incredibly helpful and went out of her way to assist me whenever I reached out to her.

November 5, 2025
Unprompted review
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Rated 5 out of 5 stars

This is your sign to cop

Delivery took a bit long but thats because there was a holiday in between but overall worth the wait cause it got shipped pretty much right after and it arrived quickly after that ! The quality is actually great better then my previous will 100% order again when needed!

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Thank you, JennyAirReps

So, I bought a pair of Pro 2’s v5.4 and they just arrived yesterday. The headphones are better than I expected. They feel premium and look amazing. I’m not an audiophile by any means but, they sound great. I am very satisfied with the service I received when I wrote them for shipping information and with the delivery of the package. Overall great experience.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Really good

really good customer service always fast and good answers and great products will buy again in the future

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and easy support

After a while there was a problem so I contacted the support. They helped me super fast and everything worked fine afterwards. So I’m more than satisfied, thank you

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Crazy good!

Shipping took only 10 days, tracking was very accurate. Product is great (Pro version 4.2), has ANC, very good audio quality and looks identical to real ones.

September 25, 2025
Unprompted review
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