I contacted customer service to report when I received my order and it was missing a makeup brush. The rep was apologetic and said they would ship the brush. I received a package, but it was eye sh... See more
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Review summary
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I ordered the foundation because I have used it before and it is easy to apply, but I have arthritis and found it was very difficult to push the button to get it to spray. Also how about a spray bott... See more
I've been using Jerome Alexander makeup for several years and have never been disappointed. I love the coverage and the fact that it always looks fresh. I am very happy with the results.
best make up EVER ! I have tried them al from Chanel to Lancome to Clinique etc. etc. etc. Jerome Alexander by far outweighs any of the others. Just brilliant consistence, appearance and coverage.
Company details
- #14 of 29 best companies in Cosmetics Industry
- #77 of 145 best companies in Health and Beauty Shop
Written by the company
💄 Makeup + Skincare 🌱 🎉 Celebrating 55+ Years of Beauty ✨ Makeup doesn't have to be expensive to work 📸 #JeromeAlexanderCosmetics
Every Woman Deserves to Feel Beautiful!
Written by the company
- Makeup doesn't have to be expensive to work.
- Jerome Alexander, the man behind the makeup, has always had women in mind when creating makeup. He believes that his biggest role in the beauty industry has always been to be an educator. Jerome has dedicated most of his career to teaching women how to look their best and enhance their beauty—without the help of a makeup artist—and instead, become their own makeup artist. Jerome Alexander will teach you everything that you need to achieve your flawless, picture-perfect look.
Free Shipping on Orders $49+
30 Day Customer Satisfaction Guarantee
If for any reason you’re not satisfied with your shipment, you are entitled to a full refund (less s&h) within 30 days of your purchase.
All Jerome Alexander products come with our 30-day, money-back satisfaction guarantee. For any questions about our products, orders, or returns, please contact Customer Service at support@jeromealexander.com.
Contact info
15820 Euclid Avenue, 91708, Chino, United States
- 1-888-886-6304
- support@jeromealexander.com
- jeromealexander.com
4.3
Excellent
10K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Fast service
March 24, 2026
Product very satisfactory.
April 2, 2026
The product was not as…expected
The product was not as described/displayed on social media. It is too thick (even after smoothing with brush) and very orangey looking. I’ve been trying to reach out (have sent several emails) about refunding and returning product. So far I have heard nothing
March 23, 2026
I give you a five star rating
March 31, 2026
Perfect match for my complexion
It was delivered quickly and when i didn't need it I could delay the order
March 30, 2026
best make up EVER
best make up EVER ! I have tried them al from Chanel to Lancome to Clinique etc. etc. etc. Jerome Alexander by far outweighs any of the others. Just brilliant consistence, appearance and coverage.
March 19, 2026
I love these products.
I love these products.
The primer spray, feels refreshing as the first coat. I love that a little goes a long way. So the foundation can be controlled as far as the coverage you need. Last, spray with the finnishing spray, done! Quick process and such a beautiful result.
March 18, 2026
Love foundation, disappointed in return policy
I have used your foundation for years. I love it. I tried a few other items in a bundle sale, but did not like all I received. I tried 3 times to email the company to return those items. It is stated that I needed a code for return and I can not get anyone to respond. My 30 days for returns is about up so I'm feeling like I won't hear back till after the 30 days when it's to late to return the items for a refund.
March 17, 2026
Fabulous foundation for mature skin
TikTok recommended this product for mature skin. I have tried many foundations. I love this the best as it is natural, very moisturizing, no creases, no cracks!!
March 26, 2026
when I needed to stop a lipstick…
when I needed to stop a lipstick subscription, you did it right away.
March 16, 2026
Product gets on your sunglsses and if…
Product gets on your sunglsses and if you rub face also on other things. Dont touch face. Product needs to stay on face and not wear off on your sunglasses or papers if you happened to touch your face then grab papers you are working on. Not good needs work.
March 16, 2026
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