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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often saving significant amounts on their insurance premiums. Many people found the app to be user-friendly and efficient, making the process of finding and setting up insurance incredibly easy and fast. The service provided is consistently praised for its helpfulness and the staff's knowledge, with many appreciating the quick and clear communication. However, some customers also noted issues with the app, such as unwanted emails after providing their address, and a few experienced problems with policy mistakes or unexpected charges from third-party partners. There were also occasional complaints about the chatbot not providing accurate responses and some users feeling that their driving history was unfairly assessed.

What people talk about most

Price

People report positive experiences with price, consistently finding affordable options and significant... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and simple navigation.... See more

Application

Customers consistently note positive experiences with the app, finding it easy to use and navigate for... See more

Service

Customers had positive experiences with service. Many reviewers praise the ease and efficiency of finding and... See more

Staff

Users describe positive interactions with staff. Many customers praise specific agents like Jerry, Dan, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth and Simple to navigate the app. Information pops up quickly no lag. Typical wait times on identity clearances. Which keeps everything safe and certain that its you. In case of scammers. So far... See more

Company replied

Rated 5 out of 5 stars

First time working with Jerry, I was a bit skeptical, but I got on the phone with the rep. Dan and he walked me through everything and found me the best price possible in a short amount of time. It’s... See more

Company replied

Rated 5 out of 5 stars

I was paying $370.82 for insurance y'all got me set up for $185 better insurance lower deductibles you also canceled my old insurance y'all took care of everything for me so far so good great app I w... See more

Company replied

Rated 5 out of 5 stars

Very easy to compare and purchase several different insurances very easily You are able to speak with a representative quickly to answer any questions. Insurance shopping made incredibly easy. Also... See more


Company details

  1. Auto Insurance Agency
  2. Home Insurance Agency
  3. Insurance Agency
  4. Insurance Broker
  5. Insurance Company

Written by the company

Jerry is a free app trusted by over 5 million drivers to simplify car ownership. Compare car, home, and motorcycle insurance from 50+ insurers in one place, see coverage side-by-side in plain English, and switch policies without the usual friction. Make sure you're not overpaying through our automatic rate checks. Beyond insurance, Jerry helps you make smarter decisions about your car. Check fair prices for repairs and maintenance, stay on top of recalls, and keep everything organized in one app. If you ever want guidance, licensed agents are available — digital first, human when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Wow!

Wow! That was hands down the easiest, quickest, and most pleasant insurance purchase I have ever experienced. Def recommend

April 10, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jynxie, thank you for the amazing review. We’re glad to hear it was such a quick and easy experience from start to finish. We appreciate the recommendation and you taking the time to share your feedback.

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Rated 5 out of 5 stars

Helped me out with the insurance rates

Helped me out with the insurance rates

April 10, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Darlene, thank you for the great review. We’re glad Jerry was able to help you find better insurance rates. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Very good service

It's easy to shop around to get affordable insurance. The app.It's very helpful.Thank you for you service

April 10, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Daniel, thank you for the great review. We’re glad to hear the app made it easy to shop around and find an affordable option. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Low...low...low!

I was offered an incredible lower monthly payment, and I couldn't be happier.

Thank you Jerry!

April 8, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Miss Wilson, thank you for the great review. We’re glad to hear you found a much lower monthly payment and that you’re happy with the outcome. Thanks for sharing your experience with Jerry.

Rated 5 out of 5 stars

It was easy and I got great results…

It was easy and I got great results thank you for your service!!

April 9, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Lori, thank you for the great review. We’re glad to hear the process was easy and that you got great results. We appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

Very easy to deal with and you can get…

Very easy to deal with and you can get good prices

April 9, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Isidro, thank you for the great review. We’re glad to hear the process was easy and that you found a good price. That’s exactly what we aim to make simple for our customers.

Rated 5 out of 5 stars

Easy to navigate

April 9, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Kenneth, thank you for the great review. We’re glad to hear the app was easy to navigate. That’s exactly what we aim to make simple for our customers.

Rated 5 out of 5 stars

The process was easy and great rates as…

The process was easy and great rates as long as they keep them low like they say they do!

April 9, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi there, thank you for the great review. We’re glad the process felt easy and that you found a great rate. Rates can change over time, but we’ll always keep helping you compare options and find something that works for you.

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Rated 5 out of 5 stars

Everyone need to know about jerry

This company help people to save money

April 7, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jonas, thank you for the great review. We’re glad Jerry was able to help you save money. We really appreciate you spreading the word and sharing your experience.

Rated 5 out of 5 stars

First time working with Jerry

First time working with Jerry, I was a bit skeptical, but I got on the phone with the rep. Dan and he walked me through everything and found me the best price possible in a short amount of time. It’s always good to shop around you know when everything is so expensive these days so really appreciate these guys working with me and getting things finalized. Thank you.

April 8, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi there, thank you for sharing your experience. We’re glad Dan was able to walk you through everything and help you find a great rate quickly. Shopping around can make a big difference, and it’s great to hear it paid off. We appreciate you giving Jerry a try.

Rated 5 out of 5 stars

AFFORDABLE RATES

Being able and having a current policy with another company but being able to sign with progressive with a much better affordable rate and helping with my budget.

April 8, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jimmy, thank you for sharing your experience. We’re glad Jerry helped you find a more affordable option that better fits your budget. Making it easy to compare and switch to a better rate is exactly what we aim for.

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Rated 5 out of 5 stars

Very fast and convenient!!

Very fast and convenient!!

April 7, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Etawah, thank you for the great review. We’re glad to hear the process felt fast and convenient for you. That’s exactly what we aim to deliver.

Rated 5 out of 5 stars

best possible rate

Jerry was able to find me the best and most affordable plan that I could find

April 7, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi there, thank you for the great review. We’re glad Jerry helped you find an affordable plan that worked for you. That’s exactly what we aim to make easy.

Rated 5 out of 5 stars

Smooth and easy change

The transition from my previous car insurance was smooth and easy. Thank you!

April 6, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Luz, thank you for the great review. We’re glad to hear the transition from your previous insurance was smooth and easy. That’s exactly what we aim to make simple for our customers.

Rated 5 out of 5 stars

Awesome and super easy

Awesome and super easy, saved a ton of money and the agent over the phone was wonderful and very nice!

April 6, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Rich, thank you for the great review. We’re glad to hear the process was easy, that you were able to save, and that the agent made such a positive impression. We’ll be sure to pass along your kind words.

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Rated 5 out of 5 stars

Jerry offers a lot of different options for you car insurance. I love this app. I’ve used this app every time I have bought auto insurance.

Jerry offers a lot of different options for you car insurance. I love this app. I’ve used this app every time I have bought auto insurance. I really like how you’re able to select specific coverages (personal injury protection, underinsured motorists, options for full coverage, rental reimbursement., etc..)
The first time I used Jerry to shop for auto insurance, I was driving a 2010 Jeep Grand Cherokee. I was able to get a decent policy with “e-surance” which I believe may be partnered with Geico but I can’t remember. Anyway, I purchased a policy through the app for my jeep. I was given ALOT of options as far as custom policies go. This app is great because I’m not having to apply on multiple different sites. You just put in your information on ONE app and it does the searching for you. Based on the coverage requested; Jerry app will find policies that are close to (if not offering the coverages requested for a custom policy — this app will find the best match for you). 100/100. I’d recommend this app to anyone, to a family member or a friend.

April 6, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Destiny, thank you for such a thoughtful and detailed review. We’re so glad to hear Jerry has consistently helped you find the right coverage and made it easy to compare options without jumping between multiple sites.

It’s great to know you’re able to customize your policy and find a good match based on what you need. We really appreciate you sticking with Jerry over time and recommending us to others.

Rated 5 out of 5 stars

Great experience getting new insurance

Inputting all of our families information, and setting up our insurance policies was easier than I thought it would be. I didn’t struggle with flipping screens, multiple verification, text messages, or verification emails. This was a straightforward, fairly easy process.

April 6, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Marcylyn, thank you for sharing such a detailed experience. We’re so glad to hear the process felt straightforward and easy without all the extra steps and interruptions. Making it simple to get set up is exactly what we aim for.

Rated 5 out of 5 stars

The process is fast and it did lower…

The process is fast and it did lower our rate. Many thanks Jerry and keep up the good work

April 6, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi JoeBill, thank you for the great review. We’re glad to hear the process was fast and that you were able to lower your rate. We appreciate your kind words and support.

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