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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often saving significant amounts on their insurance premiums. Many people found the app to be user-friendly and efficient, making the process of finding and setting up insurance incredibly easy and fast. The service provided is consistently praised for its helpfulness and the staff's knowledge, with many appreciating the quick and clear communication. However, some customers also noted issues with the app, such as unwanted emails after providing their address, and a few experienced problems with policy mistakes or unexpected charges from third-party partners. There were also occasional complaints about the chatbot not providing accurate responses and some users feeling that their driving history was unfairly assessed.

What people talk about most

Price

People report positive experiences with price, consistently finding affordable options and significant... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and simple navigation.... See more

Application

Customers consistently note positive experiences with the app, finding it easy to use and navigate for... See more

Service

Customers had positive experiences with service. Many reviewers praise the ease and efficiency of finding and... See more

Staff

Users describe positive interactions with staff. Many customers praise specific agents like Jerry, Dan, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth and Simple to navigate the app. Information pops up quickly no lag. Typical wait times on identity clearances. Which keeps everything safe and certain that its you. In case of scammers. So far... See more

Company replied

Rated 5 out of 5 stars

First time working with Jerry, I was a bit skeptical, but I got on the phone with the rep. Dan and he walked me through everything and found me the best price possible in a short amount of time. It’s... See more

Company replied

Rated 5 out of 5 stars

I was paying $370.82 for insurance y'all got me set up for $185 better insurance lower deductibles you also canceled my old insurance y'all took care of everything for me so far so good great app I w... See more

Company replied

Rated 5 out of 5 stars

Very easy to compare and purchase several different insurances very easily You are able to speak with a representative quickly to answer any questions. Insurance shopping made incredibly easy. Also... See more


Company details

  1. Auto Insurance Agency
  2. Home Insurance Agency
  3. Insurance Agency
  4. Insurance Broker
  5. Insurance Company

Written by the company

Jerry is a free app trusted by over 5 million drivers to simplify car ownership. Compare car, home, and motorcycle insurance from 50+ insurers in one place, see coverage side-by-side in plain English, and switch policies without the usual friction. Make sure you're not overpaying through our automatic rate checks. Beyond insurance, Jerry helps you make smarter decisions about your car. Check fair prices for repairs and maintenance, stay on top of recalls, and keep everything organized in one app. If you ever want guidance, licensed agents are available — digital first, human when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Everything I needed was there !!

Everything I needed was there !!! No cover ups , Straight forward prices and excellent by the way !!! Thanks Jerry

April 4, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jose, thank you for the great review. We’re glad to hear everything you needed was clear and easy to find, with straightforward pricing. It’s great to know the experience worked so well for you.

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Rated 5 out of 5 stars

Wowzers

Wow. Super easy. All on my cell phone. Great savings too.

April 5, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Darryl, thank you for the great review. We’re glad to hear it was easy to handle everything right from your phone and that you found some great savings. That’s exactly what we aim for.

Rated 4 out of 5 stars

Great rates and great policy

Great rates and great policy

April 5, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Roshan, thank you for the great review. We’re glad you found a policy and rate that work well for you. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Hopeing to insure some more vehicles…

Hopeing to insure some more vehicles later on they pretty good hope I can stay with them a long time thank you

April 4, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Lupe, thank you for the kind words. We’re glad you’ve had a good experience so far and would love to be here for you when you’re ready to insure more vehicles. We appreciate you sharing your feedback.

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Rated 5 out of 5 stars

The Jerry App was a great experience…

The Jerry App was a great experience for purchasing insurance and for me and my boyfriend the price was a steal. Thank you The Jerry App!!!

April 3, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Martika, thank you for the wonderful review. We’re so glad to hear you and your boyfriend had a great experience and were able to find such a great price. That’s exactly what we aim to deliver.

Rated 5 out of 5 stars

Easy to use

Easy to use. Geico wanted me to pay $965 a month to insure my 17yr old daughter. We got full coverage on her car as well as all the others in our family for $450.

April 3, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi there, thank you for sharing your experience. That’s a huge difference, and we’re glad Jerry helped you find a more reasonable option while still getting full coverage for your family. It’s great to hear the process was easy to use as well.

Rated 5 out of 5 stars

User friendly

Very easy to use. Got several offers and the price was right

April 2, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Gregg, thank you for the great review. We’re glad to hear the app was easy to use and that you were able to compare several offers and find a price that worked for you.

Rated 5 out of 5 stars

Super Easy!

Super Easy!! Stress Free!! Jerry did the work for me!!!
Thank you! I was in a bind!

April 2, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Damany, thank you for sharing your experience. We’re so glad Jerry was able to step in and help when you needed it most. It’s great to hear the process felt easy and stress free.

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Rated 5 out of 5 stars

Handling old policy and searching rates…

Handling old policy and searching rates in the future.

April 1, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Patricia, thank you for sharing your experience. We’re glad to hear Jerry was able to help with managing your previous policy and looking ahead for better rates. That’s exactly what we aim to make easy for our customers.

Rated 5 out of 5 stars

I will tell my friends and family to…

I will tell my friends and family to get Jerry this is amazing

April 1, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi there, thank you for the great review. We truly appreciate you recommending Jerry to your friends and family. It means a lot to us to hear you had such a positive experience.

Rated 5 out of 5 stars

Helped me find the best price for car…

Helped me find the best price for car insurance!

March 31, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Daniela, thank you for the great review. We’re glad Jerry helped you find the best price for your car insurance. That’s exactly what we aim to make easy for our customers.

Rated 5 out of 5 stars

It's awesomr

It was fast easy and affordable

March 30, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Keisha, thank you for the great review. We’re glad to hear the process was fast, easy, and affordable for you. That’s exactly what we aim to deliver with Jerry.

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Rated 5 out of 5 stars

Was very easy to use and trustworthy…

Was very easy to use and trustworthy application, thanks Jerry

March 27, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Esvin, thank you for the great review. We’re glad to hear you found the app easy to use and trustworthy. That’s exactly the experience we aim to provide.

Rated 5 out of 5 stars

It was super easy

It was super easy! Don't have to fill out a bunch of paperwork! Fast & easy!

March 27, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Brook, thank you for the great review. We’re glad to hear the process was quick and easy without all the extra paperwork. That’s exactly what we aim to make simple for our customers.

Rated 5 out of 5 stars

This was by far the easiest Insurance…

This was by far the easiest Insurance I’ve ever bought. I never spoke to one person I personalize my own auto insurance. It was finalized within 15 minutes. I’m going to pass this on to my family and friends. Literally not one agent called me. Thank you, Jerry.

Melissa M

March 27, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Melissa, thank you for sharing such a great experience. We’re so glad to hear how easy and fast the process was for you, and that you were able to customize everything on your own without the hassle of unwanted calls. It’s great to know it all came together so quickly. We truly appreciate you recommending Jerry to your family and friends.

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Rated 5 out of 5 stars

Low price

Low price. I love it 😀

March 26, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Melvina, thank you for the great review. We’re so glad to hear you’re loving the lower price. Helping you save is exactly what we aim for.

Rated 5 out of 5 stars

Easiest why to buy and search for…

Easiest why to buy and search for cheaper insurance

March 26, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Ricardo, thank you for the great review. We’re glad to hear the process was easy and helped you find a more affordable option. That’s exactly what we aim to make simple for our customers.

Rated 5 out of 5 stars

I was paying $370.82 for insurance…

I was paying $370.82 for insurance y'all got me set up for $185 better insurance lower deductibles you also canceled my old insurance y'all took care of everything for me so far so good great app I would recommend it to everyone

March 26, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Jessica, thank you for sharing your experience. Cutting your premium in half while getting better coverage and lower deductibles is an incredible result. We’re glad Jerry could handle everything smoothly, including canceling your old policy. We really appreciate the recommendation and your kind words.

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