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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often saving significant amounts on their insurance premiums. Many people found the app to be user-friendly and efficient, making the process of finding and setting up insurance incredibly easy and fast. The service provided is consistently praised for its helpfulness and the staff's knowledge, with many appreciating the quick and clear communication. However, some customers also noted issues with the app, such as unwanted emails after providing their address, and a few experienced problems with policy mistakes or unexpected charges from third-party partners. There were also occasional complaints about the chatbot not providing accurate responses and some users feeling that their driving history was unfairly assessed.

What people talk about most

Price

People report positive experiences with price, consistently finding affordable options and significant... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and simple navigation.... See more

Application

Customers consistently note positive experiences with the app, finding it easy to use and navigate for... See more

Service

Customers had positive experiences with service. Many reviewers praise the ease and efficiency of finding and... See more

Staff

Users describe positive interactions with staff. Many customers praise specific agents like Jerry, Dan, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth and Simple to navigate the app. Information pops up quickly no lag. Typical wait times on identity clearances. Which keeps everything safe and certain that its you. In case of scammers. So far... See more

Company replied

Rated 5 out of 5 stars

First time working with Jerry, I was a bit skeptical, but I got on the phone with the rep. Dan and he walked me through everything and found me the best price possible in a short amount of time. It’s... See more

Company replied

Rated 5 out of 5 stars

I was paying $370.82 for insurance y'all got me set up for $185 better insurance lower deductibles you also canceled my old insurance y'all took care of everything for me so far so good great app I w... See more

Company replied

Rated 5 out of 5 stars

Very easy to compare and purchase several different insurances very easily You are able to speak with a representative quickly to answer any questions. Insurance shopping made incredibly easy. Also... See more


Company details

  1. Auto Insurance Agency
  2. Home Insurance Agency
  3. Insurance Agency
  4. Insurance Broker
  5. Insurance Company

Written by the company

Jerry is a free app trusted by over 5 million drivers to simplify car ownership. Compare car, home, and motorcycle insurance from 50+ insurers in one place, see coverage side-by-side in plain English, and switch policies without the usual friction. Make sure you're not overpaying through our automatic rate checks. Beyond insurance, Jerry helps you make smarter decisions about your car. Check fair prices for repairs and maintenance, stay on top of recalls, and keep everything organized in one app. If you ever want guidance, licensed agents are available — digital first, human when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

This site is making life more…

This site is making life more convenient.

March 26, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Genesis, thank you for the great review. We’re glad to hear Jerry is helping make things more convenient for you. That’s exactly what we aim to do.

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Rated 5 out of 5 stars

Great way to find insurance

I found out about Jerry on Tik Tok and got rates from 3 companys for full coverage. I got a policy for cheaper than I was paying for liability coverage on the same vehicle.

March 26, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Butch, thank you for sharing your experience. We’re glad you gave Jerry a try and were able to compare multiple options. Finding full coverage for less than what you were paying for liability is a great outcome. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Love it easy to buy a policy great…

Love it easy to buy a policy great customer service very happy with my purchase saved big...

March 25, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Veronica, thank you for the wonderful review. We’re so glad to hear the process was easy, the customer service met your expectations, and that you were able to save. It’s great to know you’re happy with your purchase.

Rated 5 out of 5 stars

Excellent and fast service

March 25, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Wendy, thank you for the great review. We’re glad to hear the service felt both fast and excellent. That’s exactly the experience we aim to provide.

Rated 5 out of 5 stars

Great app I recommend

Great app I recommend

March 25, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi there, thank you for the great review. We’re glad to hear you had a positive experience and truly appreciate the recommendation.

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Rated 5 out of 5 stars

Awesome really appreciate

March 24, 2026
Unprompted review
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Reply from Jerry

Hi Mohammad, thank you for the kind words. We’re really glad you had a great experience and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Shopping for insurance can be a…

Shopping for insurance can be a challenge but Rebeca made everything easy once I explained everything I wanted and needed. You can’t ask for more than that. And all at a good price!

March 24, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Michael, thank you for the great review. We’re so glad Rebeca was able to make the process easy and help you find exactly what you needed at a good price. We’ll be sure to pass along your kind words to her.

Rated 5 out of 5 stars

Save me way more money than calling an…

Save me way more money than calling an actual agent! Thanks again Jerry!

March 24, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Demetrious, thank you for the great review. We’re glad Jerry was able to help you save more and make the process easier than going through an agent. We really appreciate you sharing your experience.

Rated 5 out of 5 stars

Jerry made it very easy to apply for…

Jerry made it very easy to apply for vehicle insurance without having to wait a long time to hear back from a traditional insurance company.

March 24, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Cabrielle, thank you for sharing your experience. We’re glad to hear Jerry made it easy to apply and helped you avoid the long wait times you might get with traditional insurance. It’s great to know the process worked smoothly for you.

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Rated 5 out of 5 stars

It was easy and didn’t take too long

It was easy and didn’t take too long

March 24, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Brian, thank you for the great review. We’re glad to hear the process was easy and didn’t take much time. That’s exactly what we aim to deliver.

Rated 5 out of 5 stars

It was very easy to navigate the app…

It was very easy to navigate the app and change things to see different prices. I really like all the features they have and the safe driving feature helps me see how I’m improving on my driving.

March 24, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Tyler, thank you for sharing your experience. We’re glad to hear the app was easy to navigate and that you could easily adjust options to see different prices. It’s also great to know the safe driving feature is helping you track your progress. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Saving saving saving

Thank you Provider app that shot me these offers.

March 23, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Adee, thank you for the great review. We’re glad Jerry was able to surface strong offers and help you save. It’s always great to hear when the experience delivers real value.

Rated 5 out of 5 stars

Need help with car insurance? Jerry is the one to go thru

With so many car insurance to pick from I wasn't sure who to select. Since I seen Jerry on YouTube I knew this was the right way to go and I have no regrets doing so. Jerry has made it so easy and just only a few minutes of your time. Thank you Jerry for the experience

March 23, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Liezel, thank you for sharing your experience. We’re so glad you chose to give Jerry a try and that it made the process of choosing insurance easier and more straightforward. It’s great to hear everything came together quickly and smoothly for you.

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Rated 5 out of 5 stars

Very easy and manageable.

Very easy and manageable.

March 22, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Brent, thank you for the great review. We’re glad to hear the process felt easy and manageable for you. That’s exactly the kind of experience we aim to provide.

Rated 1 out of 5 stars

It didn't give the correct coverage…

It didn't give the correct coverage that I need

March 22, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Meciel, we’re sorry to hear that the coverage didn’t match what you needed. That’s definitely not the experience we want for anyone.

Jerry shows options based on the information provided during quoting, but we understand how important it is to get coverage exactly right. If something was off, we’d really like to take a closer look and help make sure you have the right protection in place.

We’d really like to help you find something that does fit properly. If you’re open to it, please reach out to us at hi@getjerry.com or call 1-650-753-7799 and we’ll take another look with you.

Rated 5 out of 5 stars

Very helpful!

Simple sign up process and the best rates offered made my insurance experience a positive one. Thank you.

March 21, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Shantelly, thank you for sharing your experience. We’re so glad to hear the sign up process was simple and that you found a great rate. It’s great to know the experience was a positive one for you.

Rated 5 out of 5 stars

Simple and easy

Simple and easy , that’s why Jerry is perfect. No need to call around for quotes. They’ve really taken care of me

March 21, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Paon, thank you for the great review. We’re so glad to hear the process felt simple and easy, and that you didn’t have to spend time calling around for quotes. It’s great to know Jerry has been able to take care of you.

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Rated 5 out of 5 stars

Easy to purchase,willing to help buy if…

Easy to purchase,willing to help buy if needed,would recommend

March 21, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Peter, thank you for the great review. We’re glad to hear the process was easy and that you felt supported when needed. We really appreciate you recommending Jerry.

Rated 5 out of 5 stars

I was able to save more than half on…

I was able to save more than half on insurance

March 17, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Paula, that’s incredible to hear. Saving more than half on your insurance is a huge win. We’re so glad Jerry helped you find a better rate and make the switch worthwhile.

Rated 5 out of 5 stars

Process was easy and worry free

Process was easy and worry free, they found me the best offers out there.

March 19, 2026
Unprompted review
Jerry logo

Reply from Jerry

Hi Cheri, thank you for sharing your experience. We’re so glad to hear the process felt easy and worry free, and that Jerry helped you find some of the best offers available. That’s exactly what we aim to do.

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