Jersey Watch Reviews 

1,109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team responds very quickly and is always ready to help with website setups and daily management. People really appreciate the intuitive, user-friendly platform and the prompt, efficient assistance provided throughout the entire registration process. Consumers find the staff exceptionally knowledgeable, noting that communication is smooth and problems get resolved almost instantly. Some reviewers were not happy with occasional challenges, noting that the platform can sometimes feel confusing and that customer support is unavailable over the weekend. A few users felt that the service struggled to address specific queries effectively during these rare difficult moments.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift assistance.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

User experience

People report positive experiences with user experience, finding the platform helpful and time-saving.... See more

Service

Reviewers highlight positive aspects of service, noting that it is great, affordable, and top-notch overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire... See more

Company replied

Rated 5 out of 5 stars

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.... See more

Company replied

Rated 5 out of 5 stars

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they pro... See more

Company replied


Company details

  1. #10 of 349 best companies in Software Company
  2. #38 of 252 best companies in Business to Business Service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,109)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, efficient, great communication, and solved my issues with ease.

May 14, 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, Emily! We're so happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

Great experience!

Kelly is super responsive, very helpful, and detail oriented. Great experience!

May 14, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Abby! We're so happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

Quick and efficient

Great work with effective result

May 8, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Mike! We're happy to hear that our Customer Care team was able to help!

Rated 5 out of 5 stars

timely and efficient

Prompt responses my agent was very helpful and fast

May 2, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Angelique! We're so happy to hear that our Customer Care team was able to help quickly!

Rated 5 out of 5 stars

Our group is volunteer non profit and…

Our group is volunteer non profit and none of us have any experience with websites. We had a problem with our domain name and I was impressed with how helpful and attentive Jersey Watch was to get us back online.

April 24, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Glenn! We're so happy to hear that our Customer Care team was able to help quickly and get you back online!

Rated 5 out of 5 stars

Outstanding

Can’t be any happier with the people, respondence time and knowledge from the JerseyWatch folks. First class all the way!

April 15, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, John! We're so happy to hear that our Customer Support team was able to help quickly!

Rated 5 out of 5 stars

very helpful

Every time that I needed help in manage my website they were very helpful, with clear instructions and making sure that I understood what needed to be done.

April 14, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Valeria! We're so happy to hear that our Customer Support team was able to help quickly with clear instructions!

Rated 5 out of 5 stars

Customer service is so great

Customer service is so great. So nice to get questions answered so fast.

April 11, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Kayla! We're so happy to hear that our Customer Support team was able to help quickly!

Rated 5 out of 5 stars

QUICK Response!

April 10, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Don! We're so happy to hear that our Customer Care team was able to help quickly!

Rated 5 out of 5 stars

Fast and helpful!

Such fast and helpful assistance when working on domain changes. Couldn't ask for better service. Great product and worth ever penny.

April 9, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Tonya! We're so happy to hear that our Customer Care team was able to help quickly!

Rated 5 out of 5 stars

Thank you to Jersey Watch

Thank you to Jersey Watch! Our site looks amazing, the team there is always there to help no matter how large or small the request is for!

April 8, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Keith! We're so happy to hear that our Customer Care team was able to help and that you love the site design!

Rated 5 out of 5 stars

did what I needed

did what I needed, thanks!

April 8, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Derek! We're so happy to hear that our Customer Care team was able to help!

Rated 5 out of 5 stars

Jersey Watch is amazing

Jersey Watch is amazing. It was so easy to set up. Everything is very organized.

February 12, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Amanda! We're so happy to hear that you're finding the website easy to set up!

Rated 5 out of 5 stars

Very timely

Very timely in the support provided and exactly what I asked for

April 2, 2025
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Reply from Jersey Watch

Thanks for the 5-star review! We're so happy to hear that our team was able to quickly respond to your request.

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with. The staff is very responsive.

March 31, 2025
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Reply from Jersey Watch

Thanks for the 5-star review! We're so happy to hear that our team was able to quickly respond to your requests.

Rated 5 out of 5 stars

Responsive and friendly customer service

Incredibly responsive to our club’s needs. Easy to use interface and great customer service.

March 31, 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for the 5-star review, Bryan! We're so happy to hear that our team was able to quickly respond to your requests and that you're finding the website easy to use!

Rated 5 out of 5 stars

Effective customer service

The service has been very effective and prompt. Fadt response to our needs. Excellent customer services.

March 27, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Rosa! We're so happy to hear that our team was able to quickly communicate through our email support!

Rated 5 out of 5 stars

The fast response replying to my issue

The fast response replying to my initial email, acknowledging back that there was an issue and resolving the issue in the most timely matter. Great experience dealing with Sierra!!

March 25, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Tom! We're so happy to hear that our team was able to quickly solve an issue for you!

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