Jersey Watch Reviews 

1,109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team responds very quickly and is always ready to help with website setups and daily management. People really appreciate the intuitive, user-friendly platform and the prompt, efficient assistance provided throughout the entire registration process. Consumers find the staff exceptionally knowledgeable, noting that communication is smooth and problems get resolved almost instantly. Some reviewers were not happy with occasional challenges, noting that the platform can sometimes feel confusing and that customer support is unavailable over the weekend. A few users felt that the service struggled to address specific queries effectively during these rare difficult moments.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift assistance.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

User experience

People report positive experiences with user experience, finding the platform helpful and time-saving.... See more

Service

Reviewers highlight positive aspects of service, noting that it is great, affordable, and top-notch overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire... See more

Company replied

Rated 5 out of 5 stars

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.... See more

Company replied

Rated 5 out of 5 stars

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they pro... See more

Company replied


Company details

  1. #10 of 349 best companies in Software Company
  2. #38 of 252 best companies in Business to Business Service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,109)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Whenever I have a problem

Whenever I have a problem, they can fix it! My domain ran out. They got us up and running in a. Day!

February 24, 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving us a 5-star review, Sharon! We're so happy to hear that our team was able to successfully help renew and connect your domain.

Rated 5 out of 5 stars

Very easy to use!

Very easy to use!

February 25, 2025
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Reply from Jersey Watch

Thanks for the five-star review, Veronica! We're so happy to hear that you've found everything easy to use so far.

Rated 5 out of 5 stars

The staff is very friendly and helpful

The staff is very friendly and helpful, and they are very responsive and professional!

The website is very user-friendly and has a variety of products, services, and options making it a great choice!

February 20, 2025
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Reply from Jersey Watch

Thank you for your kind review, Josh! We're so happy to hear that you have had a great experience with our Customer Care team and the platform. We look forward to continuing working together!

Rated 5 out of 5 stars

Worth the money

Fast, smooth, and easy to use.

February 20, 2025
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Reply from Jersey Watch

Thanks for the five-star review, Jack! We're happy to hear that you've been finding everything easy to use. If you need anything while getting up and running, please let us know!

Rated 5 out of 5 stars

Highly recommend this platform

Jersey watch customer service is outstanding. They cater to the needs of their clients, ensuring they have what is needed on a online platform. I highly recommend..

Dr. Grant
Fort Pierce Athletic Academy !!

February 18, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Dr. Grant! We're so happy to hear that you had a great experience with our Customer Care team and we look forward to continuing working together!

Rated 5 out of 5 stars

Jersey Watch was extremely helpful

Jersey Watch was extremely helpful, knowledgeable, and patient through the whole experience. They responded timely and accurately to the situation. They continued to check in until the problem reached a resolution.

February 17, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Kate! We're so happy to hear that you had a great experience with our Customer Care team and we look forward to continuing working together!

Rated 5 out of 5 stars

The team over T Jersey Watch is giving…

The team over T Jersey Watch is giving everyone else in the industry a run for their money! The CSR team is unmatched, I’ve been using this service for a brief time but don’t foresee myself using anyone else. Love the service, love the team. Jersey Watch for the win!!

February 17, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Phil! We're so happy to hear that you had a great experience with our Customer Care team and we look forward to continuing working together!

Rated 5 out of 5 stars

Prompt personal service

Always reply promptly with answers and solutions. I am very happy with the service we get for the price we pay.

February 12, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Liz! We're so happy to hear that our team was able to help quickly!

Rated 5 out of 5 stars

The website is easy to navigate and…

The website is easy to navigate and update. The customer service is very quick and helpful and this helps me focus less on administrative duties and more on coaching of the team.

February 12, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Coach Meiners! We're so happy to hear that our team was able to help quickly and the website has been easy to navigate/update!

Rated 5 out of 5 stars

Great Customer Service

This company has the best customer service of anyone I've ever used before!

February 11, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, JP! We're so happy to hear that you had a great experience with our Customer Care team.

Rated 5 out of 5 stars

We ran into a problem with billing and…

We ran into a problem with billing and the representative I talked via email was super fast at responding and got the problem solved for us !

February 7, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Amber! We're so happy to hear that our team was able to help quickly!

Rated 5 out of 5 stars

I love their website platform and how…

I love their website platform and how they make everything so easy. I also reached out this morning about adding extra messages before our plan renewed, and they promptly responded and provided the assistance that was needed. Thank you, Jersey Watch. You make my life easier !!!!

February 5, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review! We're so happy to hear that you had a great experience with our Customer Care team and that you were able to send those messages out!

Rated 5 out of 5 stars

Super-Responsive

After emailing them, they responded and fixed my registration problem within 20 minutes!

February 4, 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, Joe! We're so happy to hear that our team was able to help quickly.

Rated 5 out of 5 stars

Overall experience was great!

Overall experience was great!! Fast responses and easy to navigate.

January 27, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Christopher! We're so happy to hear that our team was able to help quickly and you're finding the website easy to navigate!

Rated 5 out of 5 stars

Amazing Support! Kelly is a rockstar!

Kelly provided an amazing support experience. Their expeditious responses allowed our organization to restore email and phone services quickly. Whatever you are paying them it's not enough!

February 3, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Ryan! We're so happy to hear that you had a great experience with our Customer Care team and that your email was restored quickly!

Rated 5 out of 5 stars

Very helpful

Very helpful! Quick and attentive, superb customer service.

February 3, 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, Yasmine! We're so happy to hear that our team was able to help quickly.

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