jetalimo.com Reviews 193

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Our trip from the airport to the hotel wasn't as expected. There was no child seat as requested, and not even a seatbelt for our 2 year old. Then the driver needed to stop for petrol - adding to an al... See more

Rated 5 out of 5 stars

On 29 May 2018 I used Jet a Limo to travel from Ben Gurion airport to the Isrotel Tower Hotel. Jet a Limo kept me updated by on the status of my ride when my plane landed. I found the Jet a Limo desk... See more

Company replied

Rated 5 out of 5 stars

Was in Mexico City for business meetings and needed a pick up and drop off at airport. Jetlimo provided perfect service. The driver waited on time as promised, car was comfortable and the whole transf... See more

Company replied

Rated 5 out of 5 stars

We used Jetalimo three times on a recent holiday. All three drivers were on time, courteous and very helpful. The first vehicle sent was larger than we had been booked, but we weren't charged the diff... See more

Company replied

Company details

  1. Taxi Service
  2. Travel Agency

Information provided by various external sources

Airport Transfers in over 400 worldwide airports, and the only company online letting you add VIP Fast Track at the airport with only 1 click!


Contact info

3.3

Average

TrustScore 3.5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Honolulu Airport/Hotel Transfer

Our trip from the airport to the hotel wasn't as expected. There was no child seat as requested, and not even a seatbelt for our 2 year old. Then the driver needed to stop for petrol - adding to an already very long journey time. However, our return trip to the airport was very smooth. Really nice, new passenger van, child seat installed, and the driver was very accommodating with picking us earlier with short notice.

May 3, 2024
Advertisement
Rated 1 out of 5 stars

Didn’t get our pickup or help

We didn’t get an email giving us instructions for our arrival. As we were traveling we didn’t have cell phone service. We never did connect with our driver. The phone number that we asked ground service to phone didn’t work. I would not recommend this service

October 3, 2023
Rated 5 out of 5 stars

Great service

Great service, pick up from London going to Manchester, extremely professional, driver was engaging and very helpful, would definitely reccommend this service!

March 2, 2023
Advertisement
Rated 5 out of 5 stars

Thank you for your exceptional service

Thank you for your exceptional service. Despite the problems caused by the airline, everything worked out wonderfully. We traveled in 7 and were treated perfectly and shuttled in a clean Van. Also, the return trip to the airport was excellent. Anytime again!

March 7, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent 5* company

I used Jet a limo for 4 services:

1. MEET AND GREET ARRIVAL at Ben Gurion
2. Transfer to Tel Aviv hotel
3. Transfer from Jerusalem hotel to Ben Gurion
4. MEET AND GREET DEPARTURE at Ben Gurion

5 stars on everything. English speakers. Easy to reach by email. I found Ms. Anna very responsive answering all of my questions clearly and quickly. You can trust them.

Finally, a fair price for all of their services.

November 17, 2019
Unprompted review
Rated 5 out of 5 stars

A little hard to find in the airport…

A little hard to find in the airport only because I don’t speak Hebrew but once we did, they all couldn’t have been nicer. Our driver was terrific and got us where we needed to be quickly. I would absolutely use Jetalimo again.

November 13, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

always on time

always on time, polite, nice driving, quiet, and sometimes fun conversations.

September 25, 2019
Unprompted review
Rated 1 out of 5 stars

The customer service is awful

The customer service is awful. They were rude at the counter in Tel Aviv. The car wasn’t ready upon arrival. They then switched our car after one arrived. Awful. Really an awful experience. Taxi is far better

August 28, 2019
Unprompted review
Rated 1 out of 5 stars

When I found the place in the airport…

When I found the place in the airport the 2 guys that were in the front desk careless about the costumer (me).They gave little attention and just told me the driver was in the bathroom and I needed to wait after wait for minutes asked again and the same answer. The driver came later and not friendly man.Bad experience for expensive price.
I will not use this company from hotel to airport. The Hotel can make reservation for me for only $45 dollars.
I travel a lot around the world and the guys lost a client.

August 17, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

great service

great service, very easy app to schedule/cancel/change. Must for your travels in Israel.

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

Driver was on time and vehicle was right size for all out luggage. The driver was nice and vehicle was clean.

July 24, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look