Jetterix Reviews 347

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the... See more

Rated 4 out of 5 stars

Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on th... See more

Rated 5 out of 5 stars

This product only needs a house, as I or my husband will not hand to hook up a pressure washer (bulky & heavy) all we need to do is attach the nozzle to our existing hose and we are ready to go! I am... See more

Rated 1 out of 5 stars

Careful! No indication anywhere that payment was in US dollars, not AU. I ordered 2 but after checkout it billed me for 3, ‘$187’ - didn’t notice this until too late. On checking my credit card app I... See more

Company replied

Company details

Written by the company

Jetterix is a pressure washer attachment that transforms any standard garden hose into a powerful and efficient cleaning tool. Using advanced Hydro-Power Technology, it boosts water pressure without electricity, bulky equipment, or expensive machines. Designed for convenient everyday use, Jetterix helps remove dirt, grime, mold, and stains from a variety of outdoor surfaces. It is ideal for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a clean, refreshed appearance with less effort. The lightweight yet durable design ensures comfortable handling and reliable long-term performance. Dual spray modes make it easy to switch between a concentrated jet for tougher cleaning tasks and a wider spray for rinsing and general washing. Compact, eco-friendly, and cost-effective, Jetterix provides a practical DIY cleaning solution for homeowners who want strong cleaning performance using the garden hose they already own.


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3.6

Average

TrustScore 3.5 out of 5

347 reviews

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Replied to 95% of negative reviews

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Rated 5 out of 5 stars

Fast and efficient service

The process was reasonably easy to follow, but I got a little confused on the actual ordering as I managed to order two items instead of one. I have contacted the helpline and they are dealing with the discrepency

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I like the test results

I like the test results, I’ve ordered and am now excited to try your product. I don’t care for all the added upselling, if the product works I’ll 100% recommend and re order if necessary.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

WHAT WAS I THINKING

WHAT WAS I THINKING ? Would someone out there kindly kick my a%^!!!!! A Chinese company offering a "power washer" for $40. After the usual month for delivery this plastic piece of crap works with even less force than the garden hose alone! Here's whereI need another a$% whooping : I thought I would take them up on their "30 day money back guarantee" . That's a bigger joke than the product. Outrageous hold time , folks that are both rude and bored (esp Mark) and are useless as far as any attempt at a reasonable refund or any explanation. God , I pray that companies will pop back up in the good 'ol USA and make products we need. PLEASE

June 1, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello Dennis,

Thank you for bringing this to our attention.

Customer experience is important to us, and we take feedback regarding product performance and support interactions seriously. We would like the opportunity to review your situation in more detail.

Please note that returns and refunds, including partial refunds where applicable, are handled in accordance with our return policy. The optional survey is simply used to help provide the most suitable return instructions.

As we were unable to locate your order based on this review, we have requested additional information from you. Once we receive it, a member of our team will investigate your case and follow up directly.

Kind regards,
Matt from Jetterix

Rated 2 out of 5 stars

They advertise "Canadian" product but…

They advertise "Canadian" product but after checking out my credit card it was US $$. Over $100 for something I could have bought off Amazon and had the next day. 2 weeks and still haven't received my shipment. Tried to cancel one day after ordering and they said too late even though no tracking was sent until 2 days later. Buyer beware!

May 17, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hi Karen,

Thank you for sharing your experience.

Timely delivery and clear communication are priorities for us, and we appreciate the opportunity to review feedback such as yours. Our team continues to work closely with shipping partners to help ensure orders arrive as expected.

All order details, including currency, shipping charges, and optional services, are displayed before checkout is completed. As we were unable to locate your order based on this review, we have requested further information from you.

Kind regards,
Matt from Jetterix

Rated 4 out of 5 stars

My 4 star rating is only for customer…

My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the best way to communicate. They responded to my questions in a timely manner. Unfortunately, the nozzles do not work for me and I’m waiting on the return procedure to get a refund.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

Careful - in US$, adds additional units, and onselling

Careful! No indication anywhere that payment was in US dollars, not AU. I ordered 2 but after checkout it billed me for 3, ‘$187’ - didn’t notice this until too late. On checking my credit card app I had actually been billed $263. Annoying onselling pages to get to checkout and difficult to get past - tiny font for ‘no thanks’. I don’t know whether the product is any good, and maybe it will never arrive, but selling process is deceitful and dodgy. Their “Customer Support” email address bounces back and doesn’t exist. Others stung by this company need to contact their consumer protection agencies and try to have them banned

May 31, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hi there,

Thank you for taking the time to share your experience with us.

We are committed to providing a transparent ordering experience. Customers are given the option to accept or decline additional products during checkout, and orders are only created once the checkout process has been completed and payment has been confirmed.

As we were unable to locate your order based on the information provided in this review, we have requested additional details from you. Once received, we will gladly investigate your case further and assist accordingly.

Kind regards,
Matt from Jetterix

Rated 1 out of 5 stars

Nightmare

Nightmare. Tried to buy the Jetterix however sold me a load of other stuff i did nit want or need
Tried cancelling but so far have given me a load of nonnsence about systems being down yet send me emails saying my order is on its way. I DON'T WANT IT!

May 30, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello Martin,

Thank you for bringing this to our attention.

We take feedback regarding the ordering experience seriously and appreciate the opportunity to review situations like this. To maintain flexibility, we offer several solutions when it comes to refunds, and a full refund remains available in accordance with our policy.

We have located your communication with our support team and can see that the case was resolved in the meantime. If you have any remaining questions, please feel free to reach out.

Best wishes,
Matt from Jetterix

Rated 4 out of 5 stars

Really well done

Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on the 3rd and then got tired of refusing the rest - except of course for Premium Shipping which should have been explained right away before any other sales pitches at the end.

May 30, 2026
Unprompted review

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