My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the... See more
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Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on th... See more
This product only needs a house, as I or my husband will not hand to hook up a pressure washer (bulky & heavy) all we need to do is attach the nozzle to our existing hose and we are ready to go! I am... See more
I made a mistake when placing an order. I didn't realise it was in$USD instead of AUS$. I cancelled the order immediately as the price was nearly twice the cost in AUS$. I always use PayPal for any un... See more
Company details
Written by the company
Jetterix is a pressure washer attachment that transforms any standard garden hose into a powerful and efficient cleaning tool. Using advanced Hydro-Power Technology, it boosts water pressure without electricity, bulky equipment, or expensive machines. Designed for convenient everyday use, Jetterix helps remove dirt, grime, mold, and stains from a variety of outdoor surfaces. It is ideal for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a clean, refreshed appearance with less effort. The lightweight yet durable design ensures comfortable handling and reliable long-term performance. Dual spray modes make it easy to switch between a concentrated jet for tougher cleaning tasks and a wider spray for rinsing and general washing. Compact, eco-friendly, and cost-effective, Jetterix provides a practical DIY cleaning solution for homeowners who want strong cleaning performance using the garden hose they already own.
Contact info
Lithuania
- support@jetterix.com
- jetterix.com
3.6
Average
351 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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Nightmare
Nightmare. Tried to buy the Jetterix however sold me a load of other stuff i did nit want or need
Tried cancelling but so far have given me a load of nonnsence about systems being down yet send me emails saying my order is on its way. I DON'T WANT IT!
May 30, 2026
Unprompted review
Reply from Jetterix
Hello Martin,
Thank you for bringing this to our attention.
We take feedback regarding the ordering experience seriously and appreciate the opportunity to review situations like this. To maintain flexibility, we offer several solutions when it comes to refunds, and a full refund remains available in accordance with our policy.
We have located your communication with our support team and can see that the case was resolved in the meantime. If you have any remaining questions, please feel free to reach out.
Best wishes,
Matt from Jetterix
Really well done
Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on the 3rd and then got tired of refusing the rest - except of course for Premium Shipping which should have been explained right away before any other sales pitches at the end.
May 30, 2026
Unprompted review
You've only got to watch the video to…
You've only got to watch the video to see this is a scam, it shows the Jetterix cutting an 8 inch tree branch in half. How ridiculous it that. Save your money, use a watering can it's more powerful that this rubish.
May 30, 2026
Unprompted review
Reply from Jetterix
Hi there,
Thank you for taking the time to leave a review.
Providing accurate product information is important to us, and we take feedback regarding our advertising and product performance seriously. We continuously evaluate our content to ensure it clearly reflects the intended use and capabilities of the product.
As we have been unable to identify your order from this review alone, we have reached out separately for further details. Once received, we will be happy to review your case further.
Best wishes,
Matt from Jetterix
JETTERIX ORDERING SYSTEM IS A SCAM
This is a scam , as other reviewers have noted the cost displayed online, bears no resemblance to what they actually bill you.
I ordered 1 and was billed for 5 plus extended warranty [twice]. Total over £200. It also implies free shipping, yet a shipping charge is added to cost.
I contacted them within an hour to tell Jetterix of their corrupt ordering computer system; their reply that the order couldnt be cancelled because it had been processed and ready for despatch. That stinks.
Jetterex DO NOT provide clear pricing and checkout information is completely false. STAY CLEAR OF Jetterix.
May 30, 2026
Unprompted review
Reply from Jetterix
Hello Janice,
Thank you for your feedback.
We take comments regarding order quantities, additional services, and cancellations seriously. For clarity, our system does not create orders automatically, orders are only processed after the checkout process has been completed and payment has been confirmed.
Your case has been escalated for further review, and a dedicated agent will contact you shortly to discuss the situation and available next steps.
Please keep an eye on your inbox for updates.
Kind regards,
Matt from Jetterix
Just got scamed
Just got scamed. Ordered one nossle for $59 got charged $220!!!!
May 30, 2026
Unprompted review
Reply from Jetterix
Hello Carol,
Thank you for bringing this situation to our attention.
We strive to provide a transparent purchasing experience and take comments regarding charges seriously. Information regarding pricing, currency, shipping fees, and optional add-ons is presented during checkout before an order is submitted.
A dedicated agent is now reviewing your case and will investigate the details further to assist you as quickly as possible.
Kind regards,
Matt from Jetterix
What a scam
What a scam! I placed an order on May 20th and almost immediately attempted to cancel. I received email indicating it was too late to cancel as the order was packaged snd ready to ship. Was told I would receive another email with tracking info. 10 days later , no tracking info, just email saying product will ship soon….do not fall for this outfits lies.
May 20, 2026
Unprompted review
Reply from Jetterix
Hello Mike,
Thank you for bringing this situation to our attention.
Customer experience is important to us, and we take feedback regarding order processing and shipping updates seriously. We would like the opportunity to take a closer look at your case and provide the appropriate assistance.
Your case has been escalated, and a dedicated agent will be in touch shortly. Please check your email inbox for our message.
Kind regards,
Matt from Jetterix
An order I should not have placed
Placed an order & paid with PayPal & at no stage in the order did it say it was in USD. Email came through from PayPal with two separate orders where I thought I only placed one with only one item but the second order had two items. I nearly had a heart attack as PayPal stated USD 😐 I emailed them about 4 minutes after placing order & after them sending a reply email they said it was already packed. This is absolutely BS. I have stated on several emails I want a FULL refund & I have put in a complaint with PayPal but could only process on only one order. I hope they fix this as it is a disgrace 😔
May 30, 2026
Unprompted review
Reply from Jetterix
Hello Ruth,
Thank you for bringing this to our attention.
For clarity, our system does not place orders on behalf of customers. An order is only created once the checkout process has been completed and payment has been confirmed. All order details displayed before payment include the selected currency, shipping costs, and any optional add-ons.
We take feedback regarding billing and order processing seriously. Your case has been escalated to our support team, and a dedicated agent is reviewing the details to assist you with the next steps.
Please keep an eye on your email inbox for further communication.
Kind regards,
Matt from Jetterix
Easy quick and straight forward.
May 30, 2026
Unprompted review
I made a mistake when placing an order
I made a mistake when placing an order. I didn't realise it was in$USD instead of AUS$. I cancelled the order immediately as the price was nearly twice the cost in AUS$. I always use PayPal for any unknown supplier as a backup in case the sale is incorrect but Jetterix cancelled my order very quickly for which I thank them.
May 29, 2026
Unprompted review
i am sure i only orderd 1 in order e187d14f62
i am sure i only orderd 1 in order e187d14f5e41 & none in the order b5784f5e41 i am 84 years and get confused sum time .your ordering gave me more than i wanted
May 3, 2026
Unprompted review
Reply from Jetterix
Hello Yvonne,
Thank you for sharing your experience.
Providing a clear and transparent ordering process is important to us. For clarity, orders are only generated after checkout has been completed and payment has been successfully confirmed.
We would like the opportunity to take a closer look at your case. A member of our support team has been assigned to review the situation and will reach out to you directly to assist further.
Please watch for our email.
Kind regards,
Matt from Jetterix
Shocking quality
This product is no better than my standard garden hose attachment . Build quality is cheap .
So not worth the money or the long delivery wait .
I have requested a refund
May 29, 2026
Unprompted review
Reply from Jetterix
Hi Lorraine,
Thank you for bringing this to our attention.
Customer experience is important to us, and we appreciate the opportunity to review feedback regarding product performance and quality. We are committed to providing accurate product information and responsive support.
Your case has been assigned to a dedicated agent who is now reviewing the details and will work with you directly.
Kind regards,
Matt from Jetterix
Good supporting information on…
Good supporting information on usefulness of product.
May 29, 2026
Unprompted review
Don’t like extra ads before I can…
Don’t like extra ads before I can finish the order. Otherwise great experience.
May 29, 2026
Unprompted review
easy to order but they made a mistake,can you help me whith
I just bought an order of a jetteryx water stream they are charging me 3 times i just wanted one item
May 29, 2026
Unprompted review
Similar experience to others fake…
Similar experience to others fake company, confusing and double billing scams in website, us dollars charges on orders on a supposed Australian website, no order receipt confirmation or time tag info on transactions, to date no tracking or confirmation of purchase. I've been scammed 75Us dollars or 111 aus dollars including a 3$ international conversion fee for what i thought was a 55 dollar item plus 6 dollars delivery Australian!
Silly me but DONT YOU BE NEXT! Avoid this Company!
May 28, 2026
Unprompted review
Reply from Jetterix
Hi Michael,
Thank you for bringing this to our attention.
For clarity, Jetterix pricing remains consistent throughout the checkout process. The final total may vary depending on the quantity selected, any additional items chosen, applicable shipping costs, and the currency displayed for the customer's region.
We take feedback regarding billing, order communications, and customer experience seriously. Your case has been escalated, and a dedicated agent is currently reviewing the details to work toward a prompt resolution.
Kind regards,
Matt from Jetterix
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