Jetterix Reviews 345

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

My 4 star rating is only for customer service. My first attempt to make contact by calling on the phone wasn’t successful. I was on hold for over ten minutes. I then tried email and found that was the... See more

Rated 4 out of 5 stars

Really well done. The reason not a ‘5’ is the multiple and, honestly, confusing sell pitches at the end. Honestly, the 1st of the multiple sales pitches was useful, but I got somewhat confused on th... See more

Rated 5 out of 5 stars

This product only needs a house, as I or my husband will not hand to hook up a pressure washer (bulky & heavy) all we need to do is attach the nozzle to our existing hose and we are ready to go! I am... See more

Rated 1 out of 5 stars

Careful! No indication anywhere that payment was in US dollars, not AU. I ordered 2 but after checkout it billed me for 3, ‘$187’ - didn’t notice this until too late. On checking my credit card app I... See more

Company replied

Company details

Written by the company

Jetterix is a pressure washer attachment that transforms any standard garden hose into a powerful and efficient cleaning tool. Using advanced Hydro-Power Technology, it boosts water pressure without electricity, bulky equipment, or expensive machines. Designed for convenient everyday use, Jetterix helps remove dirt, grime, mold, and stains from a variety of outdoor surfaces. It is ideal for cleaning driveways, patios, decks, fences, siding, windows, cars, and outdoor furniture, helping restore surfaces to a clean, refreshed appearance with less effort. The lightweight yet durable design ensures comfortable handling and reliable long-term performance. Dual spray modes make it easy to switch between a concentrated jet for tougher cleaning tasks and a wider spray for rinsing and general washing. Compact, eco-friendly, and cost-effective, Jetterix provides a practical DIY cleaning solution for homeowners who want strong cleaning performance using the garden hose they already own.


Contact info

3.7

Average

TrustScore 3.5 out of 5

345 reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

It's an all out Scam. …

At this point,30 days and still no nozzle ,plus one I was charged for but did not order, no doubt in my mind it's an all out SCAM. After several text they still can not provide a shipping number. Text replies seem to be AI. So many excuses. Asked for a refund and nothing but excuses. Don't buy,unless you are just giving your money away.

April 11, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hi Ralph,

Thank you for sharing your feedback with us.

Customer support, delivery reliability, and checkout transparency remain top priorities for our team. We continuously review feedback related to shipping updates, tracking communication, and order selections to improve the customer experience.

A dedicated agent has now been assigned to review your case in detail and assist you directly toward a prompt resolution. Please keep an eye on your inbox for further communication.

Best wishes,
Matt from Jetterix

Rated 4 out of 5 stars

Allans review

Easy to use web page, good references, hopefully they accurately support the product.
Looks to be very useful.

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Scam alert!!!!

Terrible experience, and even worse customer service. I had 3 different agents hang up on me over a simple cancellation request that I’ve been trying to resolve for over 12 hours. Multiple agents assured me it would be completed within an hour, yet nothing was done.

At this point, it’s starting to feel like a scam. I would not recommend purchasing anything from this site.

If they can’t even handle a basic cancellation properly, I can’t imagine how difficult a warranty claim or return request would be.

May 20, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hello Ana,

Thank you for taking the time to share your feedback.

We take comments regarding customer support interactions and cancellation requests very seriously. Our team aims to provide clear communication and effective assistance throughout the process. Returns and refunds are available in accordance with our policy, and optional questionnaires are used only to help guide the return process accurately.

Since we were unable to identify your order based on the information provided, we have contacted you separately requesting additional details.

Once we receive your reply, we will gladly review your case further and assist directly.

Kind regards,
Matt from Jetterix

Rated 4 out of 5 stars

very supportive!

The experience is very god . You are very supportive.
I´m looking forward to Reciev your shipment. Thank you.

May 21, 2026
Unprompted review
Rated 3 out of 5 stars

Very disappointed with ordering and return process

Your agent told me the email sent after our call would have instructions for returning a purchase for credit. Instead this EMAIL tells me to rate the agent’s service THEN call back for instructions on returning/refund. How could you make this more challenging/time consuming? The whole reason for returning the items is overcharging for items we never ordered, then after we immediately notified of overcharge and asked for cancellation (4/28) your rep said it was too late-order ready to ship.That was not true- order shipped days later based on notice you sent me.
Now requesting AGAIN for instructions to return items/order number 4865ADEF14 in the amount if $251.69.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

To good to be true and it is really to…

Too good to be true and it is really too good to be true! It is an absolute waste of money! Much too dear! Chinese rubbish!
Don't be so stupid to believe the advertisement and the videos! It is not true!
Total crap!

May 8, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

UPDATE

Hello Alex,

Thank you for sending over your order details.

We've located your order and assigned an agent to review your case further.

Our team is eager to work with you to resolve this ASAP.
________________

Hi Alex,

Thank you for taking the time to share your feedback.

We value customer feedback and would like to learn more about your experience with the product so we can review your situation further.

As we have not been able to identify an order connected to the information shared in your review, we have reached out separately requesting additional details. Please take a moment to check your inbox.

Looking forward to your reply,
Matt from Jetterix

Rated 1 out of 5 stars

SHAM

I received my 2 nozzles that you advertised would give me more water pressure than a conventional garden hose nozzle. I'm here to tell you that even a standard brass garden nozzle, and the 3 other garden nozzles (at a cost of $15.00 a piece!) deliver more pressure than your product. All this, after within 15 minutes of placing my order, I tried to cancel but was informed that it had already been processed (in 15 minutes!). Then you sent an email saying you offered me a free warranty on both nozzles. As I look at my order I see that you already charged me for warranty on one of the nozzles I ordered and did so somehow without my knowledge. (I never buy a warranty on any product). I have included my order information:


Order summary
Order

Price
1 x Pressure Nozzle + Warranty $69.94
1 x Pressure Nozzle $34.95
Shipping & Handling $5.95
Original Price $299.73
Total Savings -$194.84
Order Total $110.84

YOUR PRODUCT IS A SHAM. YOUR BUSINESS PRACTICES ARE SHADY AT BEST AND YOU HAVE DUPED ME FOR $110.84. HOW MANY OTHERS HAVE YOU SCAMMED? YOU SHOULD BE ASHAMED OF YOURSELVES!

May 20, 2026
Unprompted review
Jetterix logo

Reply from Jetterix

Hi Lou,

Thank you for taking the time to share your experience with us.

Our team is committed to providing clear information and a transparent purchasing experience throughout every stage of the ordering process.

Please note that refund requests are reviewed in accordance with our policy, which is available on our website and outlines applicable conditions and timeframes.

Your feedback regarding product quality has been shared with the relevant team, and a dedicated agent is currently reviewing your case further.

Kind regards,
Matt from Jetterix

Rated 5 out of 5 stars

It was fast and easy

It was fast and easy. The delivery fee is very reasonable but I didn't see it until I was paying for the hose. I am sure the price I thought I am paying was $59.95 but I was charged $69.95 with no explanation.

May 20, 2026
Unprompted review
Rated 4 out of 5 stars

Order okay but got stuck with a warranty not wanted

Getting the order of what I wanted was simple, having to go through 5 more offers was a pain. Especially since the “No thanks” was so small, think I hit some charge for a $9+ warranty (which I didn’t want). By the time I got to the final total, it was approximately $10 more than I expected. By that time I was running out of time “for the special pricing”, I just said yes. In fact if I could go back I would only give 3 stars versus 4stars.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. They respond very quickly, action issues promptly and efficiently. This is probably the best customer service experience I have had from an online retailer.

May 18, 2026
Unprompted review

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