To Eric, thank you so much for being accommodating in my concern and issues regarding with my deductions that i did not purchased or prescribed. Hoping that i can get my small amount of money. Im a mo... See more
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See what reviewers are saying
Though I really liked the jewellery, I didn't find the time to order anything and decided to close the account. Therefore I decided to end my subscription (which doesn't mean I won't be back!). I got... See more
What like about them they responded to my email and messages l. Also like they why they handles it and for that I greatfull in a sense that I will be refunded even if took almost few months to be so... See more
I did not knowingly sign up for any subscription yet they have somehow taken 3 payments from my bank. Avoid at all costs. They are underhand in their sales and subscriptions and have forced me to... See more
4.0
Great
448 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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They are so fast in replies and give…
They are so fast in replies and give always information about what you look for.
February 21, 2026
Unprompted review
Thank you Emerald and Escalation Team…
Thank you Emerald and Escalation Team for helping me solve my problems!
February 5, 2026
Unprompted review
Exceptional support from escalation…
Exceptional support from escalation team!
January 22, 2026
Unprompted review
Quick answer to my problem
Quick answer to my problem from a very polite and efficient person
January 15, 2026
Unprompted review
Everything went well
Everything went well
Eric was very helpful and professionally handled my case
thanks
special thanks to Eric
January 10, 2026
Unprompted review
didnt do the subscription
January 1, 2026
Unprompted review
I did not knowingly sign up for any…
I did not knowingly sign up for any subscription yet they have somehow taken 3 payments from my bank.
Avoid at all costs.
They are underhand in their sales and subscriptions and have forced me to claim money back via my bank.
December 27, 2025
Unprompted review
Kind and supportiv
My issue was quickly solved after a short exchange of emails explaining my problem.
December 10, 2025
Unprompted review
Very helpful and understanding
Very helpful and understanding, the escalation team got in contact quickly and resolved my issue. Thank you for your help.
December 1, 2025
Unprompted review
Customer service
Alexandra from the escalation team has been really helpful and my problem was solved
November 29, 2025
Unprompted review
I didn't ask to be a member of this and…
I didn't ask to be a member of this and you have took money from my account even though I canceled my subscription
November 21, 2025
Unprompted review
effective client comunication
November 19, 2025
Unprompted review
Quick response and offered a refund
November 11, 2025
Unprompted review
Debating accounts without authorization…
Debating accounts without authorization from account holder
September 6, 2025
Unprompted review
The Jewelleryina team was very
The Jewelleryina team was very understanding and helpful. They ensured that they responded on time and that the issue I brought up is resolved.
September 5, 2025
Unprompted review
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