JF Law Limited Reviews 

1,027
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their professionalism, empathy, and helpfulness, ensuring pleasant and supportive interactions. Many people highlight the exceptional customer service, noting prompt responses, clear communication, and successful outcomes for their claims. However, some customers also noted dissatisfaction with slow communication, reporting delays in replies and a lack of updates regarding their cases. A few other people also felt that their cases were mishandled or unexpectedly closed, with some being informed they could not proceed under a Conditional Fee Agreement after initial acceptance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and responsiveness of the... See more

Claim

Reviewers mention positive feedback about claim, with many expressing satisfaction with the successful... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Response time

Customers had positive experiences with response times, with many reporting quick and thorough communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zozan was amazing! Sent query in and was called within the hour. I sent all information requested for review through to them and received a call back to discuss in more detail. She was empathetic to m... See more

Rated 5 out of 5 stars

I recently had a data breach claim settled through JF law, my solicitor Bethan Simons had very clear communication, was responsive and informative and gave me confidence that my claim was being han... See more

Rated 5 out of 5 stars

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim throu... See more

Rated 5 out of 5 stars

Gemma who assisted my autistic son was fantastic always following up on e mails and explaining so he could understand. Gemma was always quick to respond and nothing was too much. Great service.... See more


Company details

  1. Law Firm
  2. Personal Injury Attorney

Written by the company

JF Law was established in 2014 and since then we’ve gone from strength to strength. Our speciality field is personal injury law. However, as time has gone on we’ve expanded into other key areas, such as medical negligence, data breach law, and housing disrepair. Over the years we’ve not just helped thousands of clients recover compensation, but helped them achieve justice for the wrongs they endured. This is all down to our commitment to providing you with the best legal service possible. From accidents at work and trips in the street to medical negligence and breaches of your personal data, our team is experienced and skilled in their chosen fields.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(1,027)

266 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service from Tracy Chick

Fantastic Service from Tracy Chick

I had an excellent experience with Tracy Chick handling my claim. She was incredibly polite, knowledgeable, and made the whole process smooth from start to finish. Tracy kept me informed, explained everything clearly, and genuinely made me feel supported throughout.

It’s rare to come across someone so professional and easy to deal with. I’m extremely happy with the outcome and the service I received.

I would definitely recommend this firm — and especially Tracy — to anyone needing help with a claim.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Car Accident Claim

My claim was dealt with very well.
I was sent for many tests with quality professionals of well known companies. Advice was given to me all the way through on offers that were sent. Chris Woodburn managed to get a good settlement for the injury incurred. This was a no win no fee and well worth their percentage of the claim. Very trustworthy.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

JFLAW are very good they handled…

JFLAW are very good they handled everything from start to finish communication was great from Tracy chick thank you for all the support I would 100 percent recommend thank you jflaw

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Spoke with a lovely consultant named… Liz Hall

I had the pleasure of speaking with a consultant named Liz Hall. I couldn’t be happier with the outstanding customer service she provided, truly one of the best staff members I’ve interacted with in a long time. Her professionalism and helpfulness made the experience exceptional.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Can't thank you enough

Can't thank you enough, and for the outcome I never actually thought I would get .
Its thanks to Jessica Stewart who has dealt with my case and kept me updated when needed.
Very polite, explained everything well .
Am glad I made the choice to go with this company.

Thank you very much , I have appreciated everything and that thank you is to Jessica Stewart from the start of my case from 2022 until now 2026 .

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Kerrie has been amazing

Kerrie has been amazing! She is great at communicating, makes you feel at ease and explains things really well. Would definitely use the solicitors again! Thank you Kerrie for all of your help!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Kerrie Deryn-Levell at JF Law Ltd

I had an excellent experience with JF Law Ltd. Kerrie Deryn-Levell handled my personal injury claim with professionalism, clarity, and care from start to finish.

She kept me updated, explained everything clearly, and made the process straightforward. I am very grateful for her efforts, assistance, and support, and I appreciate the hard work she put into bringing my claim to a successful conclusion.

I would happily recommend JF Law Ltd, and I would especially like to thank Kerrie Deryn-Levell for all her help.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Successful claim handled professionally

JF Law Ltd handled my CICA claim professionally and achieved a successful outcome. Jessica Stewart kept me informed, explained the payment timescales clearly, and the award was transferred promptly once received. I am very happy with the result and would recommend their service.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t rate JF Law highly enough…

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim through to a much satisfactory conclusion. Many thanks Tracy for all your Hard work and dedication, I certainly would not go anywhere else should I require legal services in the future

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

The service I received from J F Law was…

The service I received from J F Law was exemplary.

From start to finish, their handling of my personal injury claim was outstanding. They arranged for my injuries to medically assessed by an independent Doctor, who then produced a report, which was instrumental achieving a much higher settlement figure from the third party's insurers than they were willing to offer me before my claim was heard in court.

Their fees were (capped by 25% of the amount the Judge awarded me) were not unreasonable, given the amount of time and work J F Law put into my case. They are true professionals of the highest integrity, who work to extremely high standards.

I have no hesitation in recommending them to anyone seeking a Solicitor.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

CICA claim support

Very supportive and actively chased my claim without me needing to prompt or ask.
Regular check ins when needed and regular updates. Made the process so easy.
Thanks for all your support Kaylee Houghton.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

JF law firm was fantastic

JF law firm was fantastic! They helped me win my case. Daniel Taylor handled my case well and he was professional throughout. Whenever I have questions I would communicate via email and they would reply as soon as possible. I never had to do anything, Daniel’s team were remarkable. I am forever grateful for their service and winning my case.

I highly recommend JF law especially Daniel Taylor’s team.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

this company helped me out with my…

this company helped me out with my injury claim very well. they made it simple short and sweet and got the job done right and gave me all the help that i need to peruse my claim i highly recommend these solicitors

June 20, 2025
Unprompted review

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