Jigsaw Warehousing and Distribution Ltd 

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See what reviewers are saying

Rated 5 out of 5 stars

Faultless delivery service from Jigsaw. We received a delivery date via text message last week, then an updated morning/afternoon slot message yesterday and received a phonecall this morning to inform... See more

Company replied

Rated 5 out of 5 stars

John & Pam a great friendly team on behalf of Jigsaw delivered a heavy piece of furniture. Kept updated during the day regarding delivery time furniture was unboxed, placed and attached the legs as... See more

Rated 5 out of 5 stars

Received our Maze garden furniture today delivered by Jigsaw Logistics. Dave & Hugh were the delivery men, they did a fantastic job. The furniture was delivered and installed by these guys professiona... See more

Company replied

Rated 5 out of 5 stars

We had our dining table delivered today by Pam and John. Excellent customer service! Was kept updated regularly throughout the morning with estimated time of arrival which was brilliant! No hangin... See more

Company replied

Company details

  1. Courier and Delivery Service
  2. Delivery Service
  3. Shipping Company

Written by the company

We offer a quality, two man, white glove delivery service across the United Kingdom


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class service

Jigsaw have delivered on more than one occasion for us and we find them extremely reliable. More importantly, they are very communicative and you know exactly what time they are going to arrive with you. They do a superb job and are always helpful and friendly.

May 30, 2024
Unprompted review
Jigsaw Warehousing and Distribution Ltd logo

Reply from Jigsaw Warehousing and Distribution Ltd

Hi Tracy,

Thank you for your kind review.

Enjoy your purchase!

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Rated 4 out of 5 stars

John and Pam came to collect a bed from…

John and Pam came to collect a bed from me and the company had given them the wrong information about what was being collected, unfortunately they did not have enough room on the van for it . Both John and Pam were extremely helpful and very nice people, who offered to move the bed for me until another delivery date was given. I did have to wait for two weeks before it was collected, again John and Pam came for the collection and couldn’t have been more helpful 😊

May 29, 2024
Unprompted review
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Reply from Jigsaw Warehousing and Distribution Ltd

Hi Alexa,

Thank you for your review and we are delighted to hear that you are pleased with the service provided.

Many thanks,
Jigsaw

Rated 5 out of 5 stars

I received a text message to say…

I received a text message to say delivery would be between a 3 hour time slot on the Tuesday. On the Monday I had a text to ask if they could deliver that afternoon instead, to which I replied ‘yes!’.

Stuart and Stephen turned up shortly after and within no time had delivered the boxes into our back garden. Both were extremely friendly and even more friendly when my puppy managed to get out to say hello!

A super service, can’t fault them.

May 27, 2024
Unprompted review
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Reply from Jigsaw Warehousing and Distribution Ltd

Hi Deb,

We are glad to hear you've had a great experience with Jigsaw!

Enjoy your purchase!

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Rated 5 out of 5 stars

Delivery service

Very efficient service.Pam messaged me on the morning of the delivery to let me know what time they would be here, she was very friendly. Very reliable service with John and Pam would highly recommend.

May 27, 2024
Unprompted review
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Reply from Jigsaw Warehousing and Distribution Ltd

Hi,

Thank you for your review and we are delighted to hear that you are pleased with the service provided.

Many thanks,
Jigsaw

Rated 4 out of 5 stars

Very efficient

Very efficient. They texted 20 minutes before they arrived and put the furniture together neatly and quickly. I was given to believe I would be texted the day before to give me a 3 hour window when they were going to deliver which I didn’t get.

May 27, 2024
Unprompted review
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Reply from Jigsaw Warehousing and Distribution Ltd

Hi Patricia,

Thank you for your kind review!

Enjoy your purchase!

Rated 1 out of 5 stars

Poor customer services

Placed an order on 16/05 and expected delivery on 23rd or 24th.

Phoned up customer services on 22nd to ensure the delivery will be sorted for the 23rd. Unfortunately no delivery and no phone call from customer services to say it’s not going ahead.

On the 24th I was told to expect a phone call back from the lady in customer services. Apparently a Saturday delivery was planned and my order is still no where to be seen.

Really poor service!

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. E-mailed initially to inform of delivery date and then a text message on day of delivery and phone call 25 mins before arrival.
Delivered goods to back of garden.
Highly recommend. Thank you.

May 25, 2024
Unprompted review
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Reply from Jigsaw Warehousing and Distribution Ltd

Hi Liz,

Thank you for your review and we are delighted to hear that you are pleased with the service provided.

Many thanks,
Jigsaw

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Rated 5 out of 5 stars

Fantastic delivery service

Fantastic delivery service! John and Pam kept us up to date with delivery times and were professional and friendly. Thank you!

May 25, 2024
Unprompted review
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Reply from Jigsaw Warehousing and Distribution Ltd

Hi Jenny,

Thank you for your kind review!

Enjoy your purchase!

Rated 3 out of 5 stars

Poor service - delivery company having challenges

Service wasn’t great. Only 3 out of the 8 parcels arrived on the first planned delivery date (20/05). On the second delivery date no time window came through. Fortunately they did deliver but none of the items were secured well in the van and if I hadn’t noticed the boxes falling apart the glass would have fallen out of the box before they carried it into the property. The driver’s confirmed there are challenges at the depot.

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely 5* service

Absolutely 5* service from John and Pam! Nothing was too much trouble and really friendly service! Great communication, rang me in advance to give me a delivery time. Would highly recommend their services

May 24, 2024
Unprompted review
Jigsaw Warehousing and Distribution Ltd logo

Reply from Jigsaw Warehousing and Distribution Ltd

Hi Andy,

Thank you for your review and we are delighted to hear that you are pleased with the service provided.

Many thanks,
Jigsaw

Rated 5 out of 5 stars

Friendly and efficient team

Niall and Jack were excellent from start to finish. They phoned 30 minutes before arrival and then sent a message as I was unable to answer at the time. They were friendly and efficient on arrival and made no quibble when they had to walk up a flight of steps and take our garden furniture a considerable distance through our large garden. It was so nice to meet such friendly and helpful people- especially as they had driven over 7 hours from near Furham to Pembrokeshire to reach us. Great job 👏

May 23, 2024
Unprompted review
Jigsaw Warehousing and Distribution Ltd logo

Reply from Jigsaw Warehousing and Distribution Ltd

Hi,

We are so glad to hear you've had a great experience with Jigsaw!

Enjoy your purchase!

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Rated 5 out of 5 stars

The delivery team kept in touch by text…

The delivery team kept in touch by text about arrival time. Very friendly and helpful. Furniture is great. Would definitely recommend and thanks to John and Pamela

May 18, 2024
Unprompted review
Jigsaw Warehousing and Distribution Ltd logo

Reply from Jigsaw Warehousing and Distribution Ltd

Hi,

Thank you for your review and we are delighted to hear that you are pleased with the service provided.

Many thanks,
Jigsaw

Rated 5 out of 5 stars

Very helpful guys

Very helpful guys, Stuart and Stephen who were professional and efficient. Delivered on time with care.

May 21, 2024
Unprompted review
Jigsaw Warehousing and Distribution Ltd logo

Reply from Jigsaw Warehousing and Distribution Ltd

Hi,

Thank you for your kind review!

Enjoy your purchase!

Rated 5 out of 5 stars

Great communication on delivery times

Great communication on delivery times. A text the day before and call on the day to let me know how long they would be.
Couple of really nice lads turned up, also gave us a little advice on how to fit together our garden sofa.

Happy with the deliver process and would recommend Jigsaw

May 21, 2024
Unprompted review
Jigsaw Warehousing and Distribution Ltd logo

Reply from Jigsaw Warehousing and Distribution Ltd

Hi Kellie,

We are so glad to hear you've had a great experience with Jigsaw!

Enjoy your purchase!

Rated 5 out of 5 stars

Excellent communication about arrival…

Excellent communication about arrival time of delivery and friendly great delivery 👍

May 21, 2024
Unprompted review
Jigsaw Warehousing and Distribution Ltd logo

Reply from Jigsaw Warehousing and Distribution Ltd

Hi Helen,

Thank you for your kind review!

Enjoy your purchase!

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Rated 5 out of 5 stars

Hi would like to mention we had a…

Hi would like to mention we had a delivery the other day by Niall and Andrew the delivery men they was amazing really helpful and polite 👍🏻thanks again Mrs cooper Barnsley

May 16, 2024
Unprompted review
Jigsaw Warehousing and Distribution Ltd logo

Reply from Jigsaw Warehousing and Distribution Ltd

Hi,

Thank you for your kind review!

Enjoy your purchase!

Rated 5 out of 5 stars

Friendly and Efficient

Friendliest delivery in a long time. My extra large package was navigated through a rather tight door configuration and put exactly where I wanted. Thank you!

May 20, 2024
Unprompted review
Jigsaw Warehousing and Distribution Ltd logo

Reply from Jigsaw Warehousing and Distribution Ltd

Hi Rebecca,

Thank you for your kind review!

Enjoy your purchase!

Rated 5 out of 5 stars

Stuart and Stephen were excellent at…

Stuart and Stephen were excellent at their job they delivered my conservatory furniture and put it exactly where I wanted it they delivered it a day early and are extremely hard working they were facing a 2 hour drive afterwards but were very happy in their out look despite working a very long day

May 20, 2024
Unprompted review
Jigsaw Warehousing and Distribution Ltd logo

Reply from Jigsaw Warehousing and Distribution Ltd

Hi Isla,

Thank you for your review and we are delighted to hear that you are pleased with the service provided.

Many thanks,
Jigsaw

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